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December 2023 by Julie Marie
After looking at plenty of options and having a horrible experience with a different in home provider, we decided on KinderCare RP and our 1.5 yr old has been going there since Jan 2023 (at just shy of 6 months) and routinely 4-5 days a week since September and I cannot say enough good things about the center, the Administration and all the Teachers! They are truly phenomenal and getting real time updates eases this mamas anxiety. They are attentive to all the children and communicate quickly and effectively to parents. Alex has done a great job ensuring the Center runs smoothly and is a great experience no only for the little ones but for the families as well. Our son loves going "to school" and he is so much fun. His development has also exploded since he started going routinely. The variety of food has also opened up our little guys food options and choices and he is willing to try anything we give him at home. My family is too far to watch him and I now consider the staff at KinderCare RP part of our extended family.Thanks Team!
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December 2023 by Alex Cocilova
Our daughter has really flourished and become a social butterfly since starting at the Rohnert Park Kindercare in April, right after she turned 1. In a short 8 months she surprises us everyday with new things she learns and how happy she seems to be!The staff and teachers are always friendly and kind and seem to genuinely be excited to see our daughter when we arrive. The updates and photos throughout the day are fun and helpful, letting us be a part of her activities. Our home is filled with the little cute art projects they do.We wouldn't consider taking her anywhere else at this point!
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December 2023 by Jayda Xavier
Our daughter has been going to Rohnert Park KinderCare for almost a year now (she started when she was around 7 months old and is now 18 months old). I was extremely anxious about sending my infant to daycare and returning to work. I looked at dozens of daycare options and KinderCare was by far the best option. Having a safe, trustworthy daycare for my baby has allowed me to get back to my career and be the mother I want to be for my daughter without the mom guilt of being away from her during the day. The director Alexandria has always had great communication and operates the daycare with a lot of integrity. They have an app that allows you to look at photos of your child throughout the day. My baby has a lot of fun there and has developed good social skills from being around the other kiddos. They do cute things like school photos, arts and crafts, snack time, and outside play. I would recommend KinderCare to other families looking for a full-time daycare.
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December 2023 by Maria Colato
I love this place, i'm a first time mom and they really help me with my baby, they understand my baby and me, and the most important thing she loves been there, I'm so thankful for her teacher's because they're just great they know what to do and I can tell they really love this job. Thanks you??.
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May 2023 by Skip W.
I have spent 16 years of my life as a youth development professional - providing direct care and supervising those who do. This includes Recreation Department activities, after-school programs, summer camps, youth sports leagues, and yes, State-licensed childcare facilities. I don't know everything, but I do know a thing or two about nurturing kids and providing quality customer service to their families.My wife has a similar background, and we welcomed our firstborn in July of 2022. To say that we were nervous about potential childcares would be an understatement.Every step of the way, Rohnert Park Kindercare has been nothing less than spectacular. Our little guy is absolutely thriving and Kindercare is a major reason why.Every day when I pick him up, I am greeted (by name) with a smile and a quick summary of how his day went. I already have a pretty good idea of how his day went, thanks to the user-friendly Kindercare app, which notifies me when he has a diaper change, food, nap, etc. Staff take time to upload photos and videos, which is a huge morale boost when I'm at work.Given my professional background, whenever I see youth programs at the local school or park, I notice things that are out of place: threats to safety, staff socializing among themselves instead of playing with the children, etc.In the five months of my baby attending Kindercare I have never noticed anything remotely resembling this. Every time I pick him up, he is engaged in activity - usually with a staff member. Sometimes he is playing with another child and staff are not engaged in the activity - but that's because they are cleaning the room (while maintaining safe supervision).In said five months, I have had one complaint: one day his diaper was not put on properly, and as a result a pair of his pants got ruined. They change hundreds of diapers per day while supervising other babies in the room - it happens. I sent a message through the app and received a response from the Director well within 24 hours, as well as an in-person apology from staff the next day. My own high standards of customer service were more than met.I've been reading some of the less-than-favorable reviews on here and am very skeptical of them. I know that everyone has a different experience, and some of these reviews are a few years old, but I am incredibly grateful for Kindercare and feel compelled to set the record straight. I have pasted some paraphrased excerpts from these reviews and my thoughts below:"They only care about corporate interest - they wouldn't help our special needs son. I would go further but it's a long story." Dude, either write an informative review or don't write one at all. Yes, childcare is expensive and I'm sure someone in the Kindercare corporate office lives pretty comfortably. However, I can attest that the caring professionals who actually work at the site don't make much money - they work there because they are passionate about children."They collect tuition money but are often understaffed and have sent children home because they do not have enough teachers to meet their ratios." Soooo they're following state licensing requirements then? Trust me, youth program supervisors cannot magically make qualified staff appear out of thin air (we would if we could). People who work with young kids get sick; it's an unavoidable reality. Oh and by the way our account has been credited for every day this has happened."Unprofessional staff who don't care about your child's health/safety." Absolutely incorrect in every way. They recently hired a Health and Safety Coordinator who conducts safety drills and ensures that staff follow proper illness-mitigation procedures - we receive updates from her via the app."99% of the time classrooms have to be combined so they can 'save labor hours' which means 2,3,4, and sometimes 5 year olds are all combined in one classroom. How is that benefiting any child in their learning? They sure don't charge that 5
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May 2023 by Vanessa W.
My son is in the infant room at Kindercare and very well taken care of, does fun activities and the staff are very communicative.
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July 2022 by Amelia H.
Our daughter started in the infants room when she was 8 months. She's now almost 2 and loves going to "school." We love that all the teachers know her (even from the older years) and that she's made so many friends. The staff are all wonderful and responsive. I also love that breakfast, lunch, and afternoon snack is taken care of and she can eat as much as she is in the mood for :)
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June 2022 by Shawna B.
Kindercare in RP has gone through a lot of ups and downs to say the least! Between the pandemic and staffing shortages it's been a difficult year. HOWEVER I have never doubted the love and care that my children receive from the staff here. I have full confidence that the new Director Alex is on a mission to kick a** and make kindercare one of the best places for your children in town. They send multiple check in posts throughout the day allowing overbearing mothers like myself to feel comfortable and KNOW 100% my kids are having fun and being taken care of. My daughter recently moved into the preschool room and the struggle it was to take her away from Miss.Sarah and Jocelyn was heartbreaking because she created such an amazing bond with these teachers that love her and care for her on a level more than it just being a job. I'm excited for her to start the new classroom and create more relationships. My son is in the toddler room. My son is a mama's boy to the T and never wanted to leave his mama's side until he met Miss.Gloria. She knows my son just as well as I do and I respect these teachers for that and will forever appreciate them being in my childrens lives. To say the least my kids are beyond high energy and it takes a lot to keep them entertained, but yet they learn new things every day and come home pooped out from school! I think that people need to stop being so judgy and realize that these people are doing a great job period.
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June 2022 by Amanda C.
I have been taking my son to this location since he was a year and a half old, we came from a home daycare that had neglected him and we were very skeptical about having him in care after his first daycare. Now fast forward to him almost 4 years old and I couldn't imagine him anywhere else, he's happy, learning and thriving. His teachers throughout his time in each classroom have shown him what a safe and loving environment looks like. I now have my infant here and she's so loved that it gives me such a wonderful piece of mind knowing they're safe and nurtured while I'm working. The acting director Mrs. Alex should be commended for the care and dedication she's put into the family's and teachers to make sure they have everything they need to teach their students.
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June 2022 by Jose G.
Baby MJ is very happy with her caregivers and overall the attention and dedication they give her every day. The staff is super friendly and very communicative, letting parents know how your baby is doing at all times on a daily basis through their daycare app, with pictures, comments and even videos. It's a blessing to have found such a place for her to learn and grow at such a early stage in life (9 months).
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June 2022 by Caroline A.
We are so impressed with the staff at KinderCare! They have taken such great care of our son over the last year. He is growing and learning and thriving thanks to their care. The interim center director, Miss Alex, has taken great strides to make updates to the center for our kids. Thank you!
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June 2022 by Becca L.
Our son started in the infant room at Kindercare around 4 months old and overall we've been so happy with the experience he's had these past couple of years - he's social, happy to walk into his classroom every morning and we're always amazed at new things he's learned. As a parent, we've definitely faced challenges and frustrations with closures due to staffing and COVID protocols - I am hopeful as we continue to move into the new era of a post-Pandemic world we are able to enjoy some normalcy and stability.
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May 2022 by Matthew M.
We used kindercare for about a year. They only care about corporate interest. There's a reason they don't have great ratings on here. Our son has special needs and they basically would not help us. I would go further here but it's a long story. Just don't send your child here. I now take my son to tiny treasures , we've been there 6 months now .. so much better.
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April 2022 by Talya S.
I wouldn't not send my child here unless you want them coming home with brushes horrible diaper rash and in my sons case a split head. There is no talking to the teacher or workers a n d if u keep pushing not only do u receive attitude but also ur kid will. My boy went from loving daycare to having melt downs every day almost. It is not an okay place they dont care at all.
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August 2021 by Nick C.
6 yr old went here for summer program. She spoke highly of it. Really enjoyed her short time here and the director and staff were very nice and cared highly for our child. I would recommend also military subsidy certified.
