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“The United States Postal Service is awesome! Great service, timely accurate delivery at great prices. You really appreciate this service after living in countries without a good national postal service.”
“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”
“PASSPORT SERVICES
We have been getting US passports for 20+ years here in Sonoma County. This was the best experience! Not only was I able to get an appt THE NEXT DAY, but the service was on-time, quick and very friendly. Still amazes me that I have to write I check!”
10AM - 12PM 1 - 5PM
502 E Cotati Ave, Cotati
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“I've been to 3.5 star USPS locations. This is not one. The temperature inside was good, people were friendly, line moved fast. First good USPS experience in a long time.”
“Checked google maps and saw it was busier than normal. Waited 15 minutes and came over to ship a package. The line moved faster than I could fill out the shipping label. We’ll done postal workers!”
“A USPS carrier ran into our fence and came out to check the damage. Returned the following Sunday and fixed it himself. No fuss, no drama, just somebody taking responsibility and doing the right thing. So refreshing to interact with people who are willing and ready to do right thing for others.”
“Came to pick up a package that I wasn’t there to sign for a day or two prior, the man at the window was super nice and helpful. I was kinda nervous cause of preexisting reviews but I had a good experience :)”
“Love everyone there. All the staff that work there and keep the mail flowing, deserve the utmost respect. And I appreciate going to get my mail for myself and my wife!”
“This IS the tiny post office, with the friendly staff that time has forgot. Excellent customer service and attention to detail that was once expected at most post offices and rarely found till now. Note that this review was from a lunchtime visit where they are rotating out desk staff. Of course there was a line; however the two staff on deck handled a ever increasing line with aplomb smiling and joking all the while seeing to every customer. This is during the holiday rush too!!! To me this is the only post office in Santa Rosa.”
“Went in to pick up a package I missed and for help tracking down a lost one, and they were super nice and helpful! Hours are a bit odd but they weren't too busy around lunch”
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“94928 USPS staff hustle.
Go there early AM & they are filling the route vans like they do care.
They even deliver packages to your door on Sundays.
Don't believe me
.... look up tracking # 9339589704027972940180”