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“Isiah is the best! It was a busy day and they were understaffed, but he made sure everyone was taken care of in a timely manner. He gave me the information I needed in order to decide on a new phone and the accessories, as well as transferred my information to my new phone. He did all of this while helping 7 other people who came in the store and was kind and courteous to everyone!”
“Everyone was super helpful and made it super easy to get a new phone!Edit- I didn't post this and am not sure how this store posted a positive review from my profile.”
“Came in with a broken phone and a bad attitude. Sean the manager sat with me and made phone calls on my behalf to get it repaired through warrenty/insurance. What a class act.”
“Thank you Yarra for the amazing customer service, and for helping me with my new phone. I deff recommend coming to this location. Super accommodating and efficient.”
“JON!! Thank you so much for helping find a new phone set it up, transfer everything from my old phone, pick out a case and screen cover and told me about a new lense cover they offered as well. Having a rough day that day I was welcomed at the door and helped asap. Luckily I came in when it was less busier but Jon knew exactly how to help me and the confidence about product and rules I felt like I was making all the right decisions. I appreciate customer service like this it's almost unheard of now adays but it's refreshing to be treated like a ten year customer and around such a knowledgeable employee. Jon, I'll be sending family and friends your way I appreciate your help and extremely grateful for your customer service. Thank you Verizon! Ps) Jon I love my iphone 14!”
“I went to the Coddingtown Mall with my girlfriend today. We usually go shopping together on the weekends. We went to the mall to do our regular shopping and possibly purchase new phones. Mainly just get an idea of cost and see what was on sale. I always hate when I have to get a new phone transferring the old one to the new one stresses me out. However, today I went to the Verizon store and had a completely different experience. I met a sales representative named Shawn and he made us feel welcomed right as we came in the store. What I liked was he didn't try to push stuff down our throats like most cell phone stores. He took the time to ask what we wanted and laid out what would be the most cost effective and benefical for us based on that I use my cell phone for work and my girlfriend doesn't. Throught the time working with him multiple other reps came up and interacted with us which was extremely nice of them. They were all very friendly, knowledagble and seemed to work together as a team. If you are in the market to buy a new cell phone and want to be treated well I would recommend going to the Verizon store at Coddingtown Mall and ask to speak to Shawn who I believe was the manager or sales representative. Everyone at that store was so friendly and made us feel like we were welcomed. We ended up both getting new I phones and switching from T-Mobile to Verizon. The team there was funny and made the whole process enjoyable so I didn't feel the usual stress and anxiety of switching my phone.”
“I had a fairly complicated transaction changing devices and adding lines and they handled everything smoothly for me. Best experience dealing with a cell phone company.”
“Fernando to the rescue! He's a real treasure to the community. Hard to find tech accessories, cords you name it, he has it. Wonderful, reasonable prices. He has helped us multiple times and done superb work. Highly recommended.”
10:00 AM - 8:00 PM
301 S McDowell Blvd Suite D, Petaluma
Mobile Phone Accessories
“Aidan was a huge help, great customer service. Went in with my phone and a technical question, he looked at my phone, demonstrated what needed to occur to resolve the issue, and I was out the door in less than five minutes!”
“My family and I had a very satisfactory experience with the customer service at this location. Joaquin. G, was very patient and polite in answering all my questions and helped me get a new phone in no time. The young lady who was also present on 8/31/22 (please forgive me I'm not the best at remembering names) was very kind and sweet with my daughter. If we ever need another phone we know exactly where we are going. Thanks again you two, you both deserve a raise.”
“As a new customer I must say I was pretty disappointed from my first visit when I signed up 3 new accounts, and when I tried to get a replacement phone the Assistant was not much help. However after a couple visits I met Eliana who went above and beyond, she knew the products and services very very well and helped sort me and my family out. Great customer service and personality, and she was very patient too! Thank you Eliana!”
“This was above and beyond any cell experience I have ever had! Gerardo was so kind and patient and professional and made the whole experience actually...fun. I know!!! Fun in a cell phone store! 10 stars .”
“When selecting to back up my iPhone, it wiped out my contacts,, notes and user info! I was frustrated and went to the store for help! I received assistance from Luis who was patient and kind in resolving my phone issues! Luis is amazing!!!!☺️”
“Johnathan was extremely patient and helpful. He was able to problem solve and find the best solutions for me. He knew how to fix my problems and found the best phone for me. He was very knowledgeable and kind.”
“Both times that I went into this store recently, I received very good and very helpful service. By Jose one day; shopping for a good iPhone deal and updating my account. And another day by Ceasar, who helped with setting up my new iPhone! And the best way to care for it. Had a little fun picking out cases, etc.! Both were patient with me, nice and professional. Thanks!”
“To whom it may concern: Santiago is very professional employee, I known him for three years and I believe he will go far with your company ( Cricket). He knows his technology and he is a hands on employee. I truly believe in him. Sincerely, Karren Brock”
“Manuelo was awesome. Boost is not. My phone was stolen n the thieves are using it even did a device swap. Went in there for help porting and got help b but now I was told I still didn't get the port pin smh”
9:00 AM - 8:00 PM
2166 Santa Rosa Ave A-7, Santa Rosa
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“Alex was incredibly patient and understanding with my mom, who isn't fluent in English. He was a phenomenal sales representative who introduced the latest phones in an easy-to-understand manner. He facilitated and explained the entire process without getting frustrated despite how long it took. I'm amazed at the wonderful customer service we received and look forward to our next AT&T visit!”