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November 2023 by J W.
The place has been on the downswing for awhile. If you have an issue with your vehicle that may be two or three different things, they'll diagnose the most expensive issue first and then, when it turns out to not be the case, diagnose the cheaper issue without so much as a "my bad." Even if there's no maliciousness to this, and this happens at random, it shows that the mechanic just isn't that good. The place looks far more disorganized, with an RV permanently parked next to it like it's some junkyard and not a suburban environment. The owner has a shtick where he pretends that he's making you a deal when it's not really a deal. I'm willing to pay the money to have a job done right.
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November 2023 by Sophia M.
I requested to have a part replaced on my car and they ordered the part within a day and were able to replace it the next day. Everyone at Mobile 1 was extremely helpful and kind. I would definitely come back here.
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November 2023 by Edward M.
They do what they say. They don't upsell you. Straight and honest. Dedicated. Nice to see these days. Thank you.
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September 2023 by Chloe W
Mobil 1 Lube Express is the best!! Big BIG shoutout to Glen, thank you so very much for hooking it up and providing the best deals I could find. First came in for a smog a few weeks back, and I returned to get other services needed. Went it for Oil change, transmission fluid, coolant, power steering, and break fluid, and I walk away a happy happy customer. Glen was extremely kind, funny, and an overall great person to hand my keys over to for service. I got an AMAZING experience out of Mobil 1 Lube Express in Rohnert Park. As a Sonoma State Student, I greatly appreciated its closeness and walk-ability to campus, the affordability, and the friendliness as getting your car serviced can be a nervous thing for young adults. 1000000/10 would recommend Mobil 1 Lube Express. (Used to be a One Stop kinda customer, now I will stick with Mobil 1) Thanks Glen!!Services: Transmission
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September 2023 by Mark Henry Cooney
*PLEASE Read Update Below "Old Review*OLD REVIEWHad an oil change for my vehicle on Friday, Sept, 8th 2023 at 8:30am.A couple of days later, I stopped to refuel and checked my oil levels (out of good habit), and noticed the level seemed way off. It appeared that the oil was overfilled (1/4" past the Max marker - which, was the entirety of the dipstick head).Yes, I waited 10 minutes before checking levels and I was also on a level surface.Checked the engine on a level surface the following morning with the engine cold to see if the levels read differently. Nope. Still overfilled.Checked it again after a few miles of driving and it was still overfilled.Perhaps my oil wasn't drained completely before they put the plug back and put in the required amount? If they did drain it completely, then they put in more than the required amount. Either way, this is not a place I would recommend. Hopefully they remind the new guys to be extra careful. Slow is smooth, and smooth is fast.If you know how to change your oil, but don't have a drain pan at hand, just buy what you need and go for it. Remember, you're eyes are the only ones that can guarantee you're doing the job right.---------- UPDATE ----------Thursday, Sept, 14th 2023:Yesterday, Kevin from Mob 1 gave me a call.He wanted to check in with me based on the review I had left. We had a great conversation and he extended an invitation to make things right. I stopped by today (Thursday morning) and he got my levels to where they should be.He was incredibly kind, respectful and left a truly outstanding impression. I'm changing my review to 5 stars. I think everyone who has a sincere desire to make things right deserves a chance to make it so.A couple of thoughts:1. Double check the work done at any service station/business Before you leave (I failed to do that).2. Make sure you ask for assistance if you see something that might not be right.Thank you Kevin! I appreciate your customer service!
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September 2023 by Zoe Ashworth
Mobil 1 Lube was reliable and very communicative. They got me in right away and started on my car. I will definitely be back again!
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September 2023 by Chloe W.
Mobil 1 Lube Express is the best!! Big BIG shoutout to Glen, thank you so very much for hooking it up and providing the best deals I could find. First came in for a smog a few weeks back, and I returned to get other services needed. Went it for Oil change, transmission fluid, coolant, power steering, and break fluid, and I walk away a happy happy customer. Glen was extremely kind, funny, and an overall great person to hand my keys over to for service. I got an AMAZING experience out of Mobil 1 Lube Express in Rohnert Park. As a Sonoma State Student, I greatly appreciated its closeness and walk-ability to campus, the affordability, and the friendliness as getting your car serviced can be a nervous thing for young adults. 1000000/10 would recommend Mobil 1 Lube Express. (Used to be a One Stop kinda customer, now I will stick with Mobil 1) Thanks Glen!!
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August 2023 by Alex Trybull
I needed a smog done for my vehicle ASAP, called them up at 9am, and was told I could come in same day, no need for an appointment. When I got there there was no wait, just took care of everything in 35 minutes flat, and soon I was back on the road!Service: Smog certification
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August 2023 by Claudia Janese
Came in yesterday with a flat tire, the mechanics there were super friendly and helped put on a spare tire for me. Super informative about where I could find another tire to replace the flat one. Glen and the guys were great! Thank you for your help!Service: Tires
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August 2023 by Danny Prak
I requested a transmission drop pan oil change and filter replace. Turns out the pan was never open because the torx head screw was still packed full of dirt from my last trip to the point where you can't stick a torx screw driver in it. I called in to requested to speak to whoever serviced it after I noticed this and they keep telling me that their out of the office at the time. Took the lost after spend $300 for nothing and service it myself.
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August 2023 by A. W.
Before I give my review, I want to first shoutout Leeland! Leeland provided excellent service, was very thorough, and had great customer care skills. The other workers were also very helpful an knowledgeable. Overall, my experience with the staff has exceeded my expectations. I came today for an oil change and it was discovered that my tires needed to be rotated in addition to replacing the air filters. The prices were also reasonable (to my knowledge). I recommend this location for oil changes & vehicle maintenance. These guys are alright in my book. Thank you for a favorable experience and amazing service.
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August 2023 by Brigid R.
I needed an oil change, and when I arrived there was literally not a single car there, and that should've made me suspicious. I told the guy I just needed a basic oil change nothing big, he said it's 107 dollars! I was like hell no, I'm good, thanks! Then he gave me an attitude. Lol! I went down the street and paid 84 and got a free car wash!
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July 2023 by Brandon Pirinjian
Where do I start, this place and everybody there was super professional and friendly. Prices are great aswell. Had the pleasure of working with Glenn today and I had an excellent experience, all my vehicles will be going here from now on . If you value your car in any way make sure to take it here !
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July 2023 by Katrina Rodrigues
They were very nice and informative. Very helpful and knowledgeable. Highly recommendService: General repairs & maintenance
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June 2023 by James Stewart
I took my 370z here for a smog. I happened to lose the paper with the techs names but absoulte outstanding customer service. Easiest smog check I've ever had. Professional, fair price snd very friendly! Will be back when it's time for an oil change . Good places are hard to find. Will definitely be back and highly recommend!
