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“I was happily surprised by the efficiency and options for mailing by UPS. The customer service agent was helpful and friendly. I have been to this location on many occasions and she is calm even when the line is to the door. I imagine it will be out the door at the holidays. They have copy machines, they mail and ship via all sorts of options, they have packaging for different needs etc.My friend left her phone charger at my house and I sent it to her today. She lives 1.5 to 2 hours from us. She found me the best option via, USPS for $6.00. I will definitely return. Though, I hope there are more agents in the coming months. Maybe I was just early and they have additional help later in the day.”
8:30AM - 6:30PM
1014 Hopper Ave, Santa Rosa
Mailbox Centers
“The owner and staff were all very friendly and knowledgeable. I had some documents that needed to be notorized and Chrystal was very helpful with getting this accomplished properly. Will definitely be coming back for any of my shipping needs! Happy to have this store in the neighborhood.”
“I walked in to the Yulupa UPS store today and I was greeted by Derek, what can I say, this man does it all. With a busy line, Derek occasionally walked over to me to see if I was doing ok. Derek’s customer service is beyond the 10 rating I can give. Being in customer service for over 15 years its good to see such an amazing job. You rock Derek.”
8:30AM - 6:30PM
2751 4th St, Santa Rosa
Mailbox Centers
“I have been using this location since early 2019 and they do a great job handling my professional mail for me. I just renewed for another year and had a great customer service representative who was extremely helpful and polite. Just now, Sierra answered all my questions promptly and took care of my request to downgrade to a smaller box size in a timely and accurate manner. I wish all my customer service calls could be so pleasant!”
8:30AM - 6:30PM
2661-A Santa Rosa Ave, Santa Rosa
Mailbox Centers
“Super store. Friendly, knowledgeable staff who are efficient always, even when they are busy. Have referred a lot of people there. Always my first choice when I need their services”
8:30AM - 6:30PM
1415 Fulton Rd #205, Santa Rosa
Mailbox Centers
“I went into this store this morning and all I wanted was for the clerk to sent 2 papers to my email. I paid $4 and when I got home she had only sent one of them. I am changing my review from 2 to 5 stars. The manager contacted me and and the rectified the problem and apologized for the inconvenience.”
“Because I am disabled with mobility issues, I wouldn't have been able to get into this place without the assistance of my caregiver. There's no adjacent parking close by. The front door is difficult to open with no disabled access button. I'd go elsewhere, given the chance. This is a bad location, even for "normies," due to the parking situation...”
“I love this place mailed gifts for Christmas and there was no line like at the Post Office. Being a third party they do charge a little more but it's so worth it! They also have mailing items, and lots of gadgets. So nice also!!!”
“I gave that rating because they usually help me a lot for all my needs. And make sure everything is taken good care of. Never had a bad experience with them and well, reliable, fast and easy”
“I've been going here for over 15 years, the owner is really nice and very helpful with everything in the store.
I like to go here to get anything notarized, make copies, use the computer /whatever I need to do-this is where I Go”
“Everyone is very respectful and customer service is excellent, I will recommend this place 10/10... First-class customer service, everyone is respectful.. 10/10 Recommended”
“These folks are great. Extremely helpful. Had the privilege of working with a young man named Carter. I highly recommend this location. Nice folks. Great service.”
“Better service than most fine dining restaurants around. If the zombie apocalypse happens these are the guys you want in your cornerIt's a freaking UPS store and I - a disgruntled, barely coherent kitchen guy - got some of the best hospitality around. Who says there's no god?Say hi to Susie (Suzy?) and her crew”
8:30AM - 6:30PM
200 S Main St Ste 130, Sebastopol
Mailbox Centers
“My recent visit to the UPS store in Sebastopol was fantastic, all thanks to Savannah! Her customer service is truly exceptional, and I can't recommend her enough. I stopped by a few days ago to make some copies, and she was incredibly helpful. A+ experience all the way!”
8:30AM - 6:30PM
1007B W College Ave, Santa Rosa
Mailbox Centers
“I didn’t even use there service bc I notice the price was little higher then post office. However they answered all my questions was great ans helpful with all my questions ans I will definitely come back when I need the service bc of friendly the two ladies were. Amazing service 06/-3/24 6:30 pm to the thanks you f girl that help me and lady that denned to be managing!!!”
“Absolutely great service since new management took over. Wonderful and helpful people. Many other services like notary, faxing, copiers plus they have some “desk supplies” like folders, cards, envelopes. Starbucks and Burger King walking distance! ???”
“Never had a bad experience here. Marie does a great job and she’s always got a good attitude even when the job is obviously stressful! Thankful to have her help me with packages & find a way when the problem at hand might be tough”
“Fast, professional and excellent service. We had tried to ship out a large chandelier at a few other UPS stores including in Sonoma Valley (95476) and San Rafael. Neither store would ship it. We went to other shipment stores and were quoted very high prices. The Chandelier wasn't heavy but it was large. Not only were we quoted a price that was 75% less than at other places (Roughly, we paid $250 rather than quotes as high as $1,000), but the package arrived only a few days later and in perfect condition. It had to go from CA to IL. Everyone was happy. I will be traveling out of Sonoma Valley to this store in Petaluma for my future shipment needs.”
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“The staff is always so friendly here. What's the password for the Wi-Fi again? Sometimes I have to open up my laptop to check emails after sending things. Thank you!”