The Costco Tire Service Center is a well-regulated and convenient location. It is easier to navigate and better than other options, with staff who seem less stressed. The service is highly recommended. The workers are flexible and provide terrific, super nice customer service that is way above par. They understand customer situations, check for wheel damage, and suggest all possible options to lead to the best one. They help by checking other stores for needed tire sizes. The center has a lot of bays and is fortunate to have excellent management. The attached gas station is also very convenient and mostly not very busy, making it a good place to fuel up while in the area for other activities. Overall, customers have fantastic experiences and appreciate the business model and service.
One guy at the counter. He goes on lunch and no one covers for him. We have to wait until he comes back. People deserve breaks but Costco should have coverage.
June 2024
INCREDIBLE SLOW. It’s almost hard to believe how long it takes to get service. They should put a timer up, I’d guess it would be around 30 mins person to wait in line.
February 2024
Costco Rohnert Park has terrible service in the optical department! Understaffed and totally unacceptable!
