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March 2024 by Edgar V.
I wold give it -5 if it was possible. My dad was injured at work. They send him here, they didn't want to check or X-rays on his knee which was one of the injured parts of his body. They told workers como that we was ok to work and he was denied by workerscomp. He can even walk. So we came back, the doctor was mad, he don't let me talk, he let me talking he just leave the room. And he was mad because I ask him again to explain me things. He has talking very fast and my English is not the best so, horrible place.
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March 2024 by Esteban C.
Lousy service is rear get someone answers the phone lack of professional physicians most are nurses get wrong diagnosis
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February 2024 by Gregg Kelly
My intake wasn't problematic but they didn't have a full-time doctor on staff. I was told that they wouldn't be able to see me again for a fractured ankle for another 6-8 weeks and to go back to Kaiser for my appointments. Had to call my state workers comp people to get another appointment at this location and then have to go to another Concentra facility for a follow-up.
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January 2024 by Maggie Fockler
My mammogram appointment was extremely easy from checking in to walking out it was about 45 min. The young lady at reception was friendly professional and prepared. She was alone at her desk. It took only seconds to check me in. The mammography technologist was the exact same. Friendly, fast, confident and definitely thorough. I realized that these reviews actually do affect these employees. I’m still bad at remembering names but these two ladies in Rohnert Park made my mammo so quick and easy. This appointment has been canceled by y’all numerous times. I guess I’ve been going to the wrong facility. Please acknowledge these ladies and.let them know that someone gave them 5 stars
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January 2024 by Christopher Rose
Excellent customer service and friendly staff. Wait time was not to bad and it was busy the day I went in.
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January 2024 by Brad Alhadeff
Great customer service and the therapy Dr there is very good. Only gave them a 3 star as its takes hours to be seen and you can't leave until you are seen or you have to start over in line. Besides this issue. I had a good experience and they took care of me
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January 2024 by Kweshon Jones
The team at the Rhonert Park location were extremely prompt, thorough, and professional. Really appreciated!!!
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January 2024 by Jesse Lee
the front desk needs to learn how to do there job. dont ask people that have been on hold tyo call back take a message. horrible customer service!!!
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January 2024 by Edyson Maldonado
Fast and professional staff ?
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December 2023 by Lori Joslin
Everyone was great, but at the end of the visit no one told me I was done
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December 2023 by brian johnson
Associate provided me with a tablet to complete registration aside from me struggling with my iPhone
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December 2023 by Steven R.
Been having panic attacks and I deal with the VA normally the VA can't see people immediately so they refer people to other places I got referred here they said they would call ahead and tell them, show up the next day first thing in the morning and the nurse at the front told me while a walk in sign-in sheet was right in front of us both with a name already on it "sorry we aren't taking walk ins we have to get through all these people (which there was 7-8 other people not that many) and no one from the VA has contacted us so try again later next week bye. Sadly this kinda seems to be the case with most of these "urgent cares" I keep getting referred to for Concentra. last time they almost told me to go away but weirdly ended up taking me like they were doing me a favor and I waited for about 5 hours to be seen.
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December 2023 by Cynthia Hernandez
This establishment needs better doctors who are caring and listen to their patients. Calling a patient a liar and that they are not telling the truth is not okay. I myself work in healthcare and it breaks my heart knowing this happened. I am literally lost for words. I never go out of my way to ever leave a review. But since it happened to a close family member of mine i just couldn't keep this to myself and had to let everyone know.
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December 2023 by Moises Hernandez
Respectful communication is required in all healthcare. Peter Bracken the doctor is very unprofessional; he needs to keep his personal opinions to himself. He criticizes patients and is very condescending: even in front of other healthcare workers. This definitely belittles any individual going to a “professional” when they’re berated.
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November 2023 by Kassandra Munoz
They staff was ok. Front desk girls can be a little bit more friendly. Possible share a smile. The doctors doing the physical were cool. Somebody could of communicated that their computers were down instead I had to sit for almost an hour and find Somebody to answer my questions. Overall doctor Mitchel was awesome tho.
