-
July 2023 by Mark H.
Dr. Harner was my GP for a few years when I lived in Sonoma County. All was fine until I came in to see him because my left foot and ankle had become dramatically swollen. Dr. Harner led me to believe there was nothing to worry about. Turns out a swollen foot is a symptom of deep vein thrombosis: a blood clot in the calf. Sure enough, a couple weeks later the blood clot moved into my lungs, and I was hospitalized with a bilateral pulmonary embolism. Dr. Harner should have recognized I was in danger; he could have at least sent me to a specialist for another opinion, as there was clearly something wrong. I feel lucky to be alive.
-
February 2023 by Emily Kale
I had my blood drawn today by a super nice blonde lady; I didn't get her name. she was very welcoming and answered all of my questions. excellent experience with zero issues.
-
February 2023 by Wenwen Ni
The phlebotomist at this lab, Brooke S., is extremely rude. She won't talk to you at all (not even "hi" or "how are you") and responds to questions with one-word answers. My first experience getting blood drawn with her (a couple of months ago) was so bizarre and off-putting I started going to the Santa Rosa lab to avoid her.Unfortunately earlier this month I was overdue on a lab and ended up going to Rohnert Park again to save time. Brooke initially refused to draw my blood when I got there at 4:10 PM, even though there was no one else there and they don't close until 4:30 PM. When she finally agreed (after I pointed out that the sign outside clearly said last draw was at 4:15 PM) she refused to speak to me at all during the entire process. No verifying my name and birthdate, etc. even though that should be standard procedure. She did not say a word to me, which is so unnerving when you are undergoing a medical procedure. Such a weird experience and so different from what I have experienced from all other Sutter employees in the past. I would avoid this lab!
-
February 2022 by Rhonda Nole
I’m not one to leave bad reviews when I don’t know what people are dealing with so I’m just Sharing experience in real time. Arrived early at 8:00 and checked in. Was told there are two people ahead of me. I know COVID throws a wrench into the works so maybe there is that factor. However. I have now been here almost an hour and they have taken 4 people ahead of me and keep taking more. Like I said I don’t know their story but now I’m getting annoyed. They just took another one.
