“I didn't know that places like this even existed anymore. Made an appointment online to get the tires rotated on my travel trailer and it was an absolutely delightful, quick, and easy experience from beginning to end.
Nothing fancy about rotating tires, but every. last. person. I. Spoke. To. at this store was just about the nicest most helpful person I've ever encounted at a tire store in the last two decades. They told me to back my trailer into one of the bays and when I chuckled that "there's no way that's going to happen without me hitting something!" another employee nearby offered to back my trailer in (and did!). Got the tires rotated in no time flat, took the time to explain to me what they did, how the tires looked, and pointed out that at some point I'd probably want to change the valve stems to metal instead of rubber since I have TPMS stem caps.
No hard push no the upsell, no trying to sell me stuff I didn't need, just pleasant, super competent folks all around, and damn if that didn't just make my day.
Highly recommend!”
“I had an emergency on a long weekend (MLK Day), and this Rocklin location of Les Schwab was about to close when I called. Despite their busy schedule, they happily accommodated us, which I truly appreciate.
The team thoroughly checked our tires and gave us clear, honest, and practical instructions. I especially want to call out Eric, who was super helpful, patient, and genuinely kind. He took the time to explain what could potentially go wrong, identified an issue with our rotors, and clearly advised us on how to get it fixed. Most importantly, he guided us on whether it was safe to continue driving, which gave us a lot of peace of mind.
Exceptional service, transparency, and customer care—highly recommended, especially in stressful situations like ours.”
“I am speechless. I have never had such amazing service ever. I walked in just for a quote because I did not have enough money for 2 new tires. I needed to budget my financial situation first to plan a date to come back. I left with 2 new tires plus new windshield wipers. I am so great full for this place. This will be my #1 place to go now. Cyprian was the best. Thank you so much for your help.”