-
January 2023 by Lynne Reuss
Wonderful experience at this branch in Safeway. Bankers were patient and thorough. Answered all my questions.
-
November 2022 by Alex Delatore
It was fast and convenient
-
January 2021 by Roger K.
I frequent this branch a lot and need to make a shout out to employee Diangelo Andrews. This guy is always happy and friendly and efficient. Always positive. You don't often see that at a bank and I appreciate it.
-
May 2020 by Samuel B
Everyone at this this branch is helpful and friendly and will work with you to ensure a good experience.
-
January 2020 by Patsy Sager
Recently had my purse stolen & it has been horrible having accounts frozen. I was waiting for new bank card & needed it ASAP as rent is due & I have other needs. I went to the Rocklin branch off Granite & Lily was so kind & incredibly helpful. I now have a temp card to make it through until permanent card comes! Thank you Lily & US bank❤
-
August 2019 by Aaron Astesana
Got an account with US Bank just because it was the closest, I am NOT disappointed! Getting a business account was very easy, and very fruitful. The continued business at the branch is always helpful, and polite. This branch continues to keep my service with US Bank.
-
March 2018 by David Keeler
Terrible Customer service.. Rude and and no one else to talk to at this small bank
-
March 2018 by David K.
Will not work with you until you prove you have an account with them! What type of customer service is that.. simply trying to cash a check that was written from their bank was grilled to see if I had an account to just tell me later that it would be $10 to cash ($190 check) LMAO I did not waste my time went across the street to Wells Fargo and paid nothing... Thanks for the waste of time.. Enjoy staying a small bank because you clearly have no room for other customers :)
-
March 2018 by Shawn G.
Ashley Kranish and Patrick Sluys were outstanding A+. Excellent customer service!
-
May 2017 by Diandra S.
The staff and manager, Shawn Doty, were super helpful with my unique banking needs. I had gone to another US Bank and the customer service was so poor that I continued to come back to this bank although it was farther. Their friendly staff and professionalism is highly appreciative. Thanks for all of your help!