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January 2021 by Roger K.
I frequent this branch a lot and need to make a shout out to employee Diangelo Andrews. This guy is always happy and friendly and efficient. Always positive. You don't often see that at a bank and I appreciate it.
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November 2019 by Goodly Earth
Very convenient bank and Atm, right inside your east entrance of Safeway
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April 2019 by Ray Baroman
This is the nearest us bank facility in proximity to my home in Rocklin and from day one as soon as I enrolled online, they were calling me and making introductions, as my man Forest Gump would say! I've been helped by the manager, Derrick, very friendly and helpful as well as ALL of the staff!! I say and write this to offset the one review that was posted and I was taken aback by it. Kudos to US Bank in general and Safeway Granite Dr Rocklin in particular. Ex 30 yr member of USAA banking.
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July 2018 by David H
This is location is second only to the Sunrise location in CH for rude, unhelpful employees and managers. US Bank is already a thieving institution in the way they tack overdraft fees on purchases that have available funds, only to reverse them if your willing to get into an argument with the rude managers. Im sure these all factor into why they are ranked 7th in United States banking institutions... avoid US Bank if you can help it is my best advice .
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March 2018 by David K.
Will not work with you until you prove you have an account with them! What type of customer service is that.. simply trying to cash a check that was written from their bank was grilled to see if I had an account to just tell me later that it would be $10 to cash ($190 check) LMAO I did not waste my time went across the street to Wells Fargo and paid nothing... Thanks for the waste of time.. Enjoy staying a small bank because you clearly have no room for other customers :)
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March 2018 by Shawn G.
Ashley Kranish and Patrick Sluys were outstanding A+. Excellent customer service!