-
August 2024 by Sierra Lynch
Tailgating somebody to the point their car sensors are going off then running a stop sign so you can run them off the road while advertising your business on your truck is crazy
-
August 2024 by Maria Austin
Such a great place honest & fair. Thank you so much for keeping me on the road.
-
August 2024 by Larry Williams
Whenever you move to a new area you always worry about finding a good mechanic and a good dentist. Well, I can help with one of those. I've been using Jack Dane in Rocklin for over three years now. The customer service is outstanding as is the mechanical service. Mike the service manager always does an excellent job of explaining what needs to be done, why, and providing accurate estimates. There is never an up-sell or any pressure. Every experience I have with Jack Dane has exceeded my expectations.
-
August 2024 by Adam Rioux
We have taken our truck here multiple times over the past few years and always have a positive experience. These guys are trustworthy and get it fixed correctly every time. They are not a discount shop, but you get what you pay for.
-
August 2024 by Ramona Boscow
Jane Dane has been amazing for all the cars in my family. They are honest and told me today that I didn’t need expensive repairs today that the dealership was trying to get me to do. Will definitely be going back.
-
August 2024 by Grumpier
After getting off to a bumpy start, Mike and his crew at the Rocklin has won me over. Although problems arose in the beginning, Mike promptly confronted said issues headon to my satisfaction. I have now been to the shop 3 times and have been more than satisfied with their service. After years of being lied to by a dealer service department I have been on the search for a qualified service provider and have finally struck gold with Jack Dane Auto Service in Rocklin.
-
August 2024 by Patrick Atherton
They got my truck on the road after 2 trips in. Did not receive new customer discount advertised on website, so be sure to ask for it. Got Spark plugs replaced, left with Alternator issue… figured they would’ve noticed that before I left that first time. Overall decent customer service, but you WILL pay for it, possibly twice.
-
August 2024 by Alicia Bettencourt
Update, the owner did contact me and refund me the fee to evaluate the problem. He was very professional however the cost was still significantly higher than the dealer. I recommend price shop. I change to two stars being he refunded me and his professionalism. I would not go higher in rating due to the estimate on the phone and almost double once I brought it.
I had called Jack Dane to get estimate on the phone as I already knew what the problem was. The estimate was roughly 2K worst case but after paying $200 for them to tell me the same thing I already knew, their price to fix was $700 over then the dealership ($3800)plus the $200 evaluation fee. A far cry from the over the phone estimate. Needless to say, I didn't have them fix the car. Thank goodness I was only out the $200. I would never use them due to extremely high pricing and the bait and switch from phone to in person. I even told them the dealership was lower but not willing to negotiate either.
-
July 2024 by Daphne Rubinstein
I just had my Jeep serviced at Jack Dane Auto Service. Phillip was very friendly and professional. He explained what needed to be done and made recommendations for additional work but was very clear that it was up to me. There was no pressure. Just a bonus that they have Chaz in the lobby as a greeter:)
-
July 2024 by Valerie Colon
Jack Dane was highly recommended by a friend. I'm very happy I brought my Tiguan here. Mike was very professional and kept me updated with the status and pictures. I will be bringing my car here for any future repair. Thanks to all of you who fixed my car...much appreciated.
-
July 2024 by Jesse Gabriel
They were respectful, open and honest about issues. Never tried to sell me anything I didn’t want and also were very timely on their work. They send u an invoice through text to confirm work needed done and also take care of payment over the phone. Overall was a great experience and expect to bring my car back each time.
-
July 2024 by John Horspool
Excellent service. This shop takes your car in the morning, and I have never not gotten my car back the same day. They're excellent. Good workmanship, fair pricing.
-
July 2024 by Chuck Carmichael
The labor costs with this place are through the roof. Unfortunately I didn’t have the time to take my car to another place. My wallet is a lot lighter than it should be. I would not recommend.
-
June 2024 by Faye Patterson
Took our 2010 Honda Odyssey to get the sliding doors that no longer opened repaired and some leaks checked out and fixed. Reasonably priced and great communication, will be taking our cars from now on.
-
June 2024 by Karen Capote
This crew is about the only ones I trust. I won't take my car anywhere else. Fair prices and extraordinary work!
