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February 2024 by Raul Barrera
Good place to shop less crowded makes it pleasant
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February 2024 by Kari Hanson
Terrible customer service, insane price gouging, lots of bait-and-switch “deals” that aren’t honored. ALWAYS check expiration dates and double check all bread products for mold. Arguably the worst of the grocery chains in the area; watch out especially for spoiled deli products. Bakery products are awful. Avoid, avoid, avoid!
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December 2023 by Michael J.
Richard at the Stanford Ranch Save Mart is a ROCK STAR!! I asked about a select bourbon I was interested in, but could not find it on the shelf. Richard, who has been with Save Mart since 1979, knew right where to find it!! Since the product was in the back, Richard could have easily said it is out of stock. Instead, Richard took the time stop what he was doing to find the item for me. It is this level of service that sets Save Mart apart from its competitors. I love shopping where the customer is respected and cared for. Richard is a great example of why Save Mart Stanford Ranch is the BEST place to shop. If I have any wine or liquor questions, I always know Richard will have the answer. Thank you, Richard!!
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December 2023 by Victor Arredondo
Local place, love the people there and they have everything I need. Thanks!
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September 2023 by Mike S.
Was craving some beef jerky and saw they had the meat I wanted on sale. The butcher was putting some meat out and I asked if he could slice it for me. He said no problem, asked how thick, length etc. I had to grab something else and when I went back it was sliced and wrapped. He had a great customer service which is rare nowadays. Didn't get his name, but he was the butcher working this Thursday afternoon. Thanks again!!
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September 2023 by Erika D.
Very disappointed at the blocking of minors to enter the store unaccompanied. My son often would pick up odds and ends for me after school on his way home. Now he can't. Are there exceptions? Can I send him with a dated note/shopping list and my number??? How about only letting 1 or 2 minors in at a time? Today I went in with my son. I asked him to help me divide and conquer- he went to grab something on one side of the store for me while I grabbed something from the opposite, with the plan of meeting at register. He was told he could not be in there. He was asked to leave even though I was in the store with him. He let them know he was with me. He was still told to leave. Next, are they going to require that I put my minor on a leash? I live 2 blocks away from Save Mart but will now drive to another grocery store for all my grocery shopping.
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August 2023 by Christian C.
I'm confused.... No unaccompanied minors?? My job (Starbucks in the same plaza) has me, a minor, support there business because it's close and convenient. Well mysteriously as I'm walking in as a loyal patron, I'm turned away and pointed at a sign that says "No unaccompanied minors". What? I'm months away from being a legal adult, and I'm turned away from a business that I frequently patron for my job??? Like fine, I will take my business somewhere else regardless of how far I have to travel for it. I feel so discriminated against. And I'm not happy about this. No high schooler gives a fuck about save mart to steal from there. And with that being said, there will always be bad apples, however there is theft in every age group!! You are a fucking huge corporation!! Get over it...
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August 2023 by Kallissa G.
i literally went in to buy a kinder egg with my friend and they kicked us out for being too young when we are 14 like huh and then didn't even let us make the purchase. unbelievable. expected way better.
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August 2023 by Diego G.
The customer service in the Rocklin store is crazy good man, everyone is so nice. Ya'll gotta give them raises ASAP.
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August 2023 by Truckee Rhodes
Thieves. Do not shop here. A horrible store with shady business practices.
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August 2023 by Terry L.
Wouldn't recommend this grocery store. It's overpriced, lackluster customer service. I won't be shopping here.
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August 2023 by Truckee R.
Do not shop here. Horrible customer service. Shady pricing and zero ownership of store created problems. This store is esthetically stuck in the 90's. That's okay, I like a good throwback grocery store. It's the management and service that are the real problem. The corporate HQ in Modesto is rocking a 2.1 star rating. Yikes. I can see why though, the lead clerks and most employees have zero training, interest or concern for their customers. The checkers are all checked out. Blank stares and weird conversations that span a range of inappropriate topics. Situations which should be easy for customer service to handle are escalated into defensive and non-sensical blame-fests. Blame the customer, blame a different department, blame your new boss. Sketchy pricing here, make sure to check your receipts. And, if you want to save money at Save-Mart, the best thing to do is shop somewhere else.
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August 2023 by Nicholas Golden
Employee “Michael/michal” is very aggressive and violent. He tried busting the bathroom stall door down while i was in it because he decided i was “using too much toilet paper.” I felt incredibly unsafe here. Not a safe employee for an establishment to have who knows what will set him off next, be careful shopping (and pooping) here.
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June 2023 by Jonathon N.
The highest priced grocery store in the area. Expect pricing well exceeding other markets. This poorly managed store fails to rotate dairy and meat products so you need to be very careful when picking up items. Check your expiration dates. The layout can often be confusing as certain items will be found 'not together' but in multiple aisles. It's a sub-par store and offers nothing charming or welcoming during your shopping experience. A perfect choice if you enjoy spending more and getting less.
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May 2023 by Ryan Ernest
Excellent store setup. Employees have always been kind and helpful. I remember the only time they weren't explicitly going out of their way to be courteous was when they called a group of teenage girls annoying, but ti be fair, they were annoying. I've gone here for years and almost never had a bad experience.
