-
January 2024 by Merissa Studebaker
This Ross has extremely poor customer service on top of a disappointing inventory! They were rude when I made a purchase for over $500 and then rude when I returned to have the alarm taken off a pair of pajamas that THEY LEFT ON!!! The girl wouldn’t take it off when I returned the following day because I didn’t have my receipt. Do your job in the first place and I wouldn’t have had to waste my time AGAIN! Totally unacceptable! I’ll be making a complaint to corporate and share my experience with everyone I know! Not to mention I’ll not be giving them my business EVER AGAIN!
-
January 2024 by C.A Avramovici
Unbelievable behavior from the workers here! I shop a lot at Ross, in my life I have never experienced such a rude behavior, they lied to my face and did not want to make me a price for an ugg vest which did not have a tag. Politely asked to make me a price for a ugg vest which I found at another ross for 24.99, I might add this vest originally was at ross 49.99, this lady told me was 100..lol and did not want to make me a tag for it, this was a great store
-
January 2024 by Dgb Neto
A little messy. Missing a lot of merchandise, perhaps due to the post-Christmas season.
-
January 2024 by Michele
Love ?
-
January 2024 by Joe Schultz
Always the better option for buying clothes in Auburn the staff is super nice and they have some good stuff there
-
December 2023 by Jose Maria Arreola
Good service
-
December 2023 by Paris S.
I love Ross everything is always so cheap and they have amazing prices for such good quality. Such cute baby clothes! They also have for women, teen, and men. I love their stores they have so many sections to look through.
-
December 2023 by Tanya K.
Rude employees just yell next No hello No thank you Change left on counter You grab your own receipt However can't beat the deals Found a Columbia jacket msrp 190 for 39.99 Just don't expect a friendly transaction
-
September 2023 by Josh B
TAKE YOUR MONEY TO A BETTER ROSS! Workers that work at this Ross are very rude and immature.If you are paid to meet a certain standard at work and still act unprofessional you should be FIRED OR SENT HOME FOR THE DAY! If you don’t like your job then simply QUIT. The supervisor has zero control over her staff! FIND A BETTER STAFF ROSS MANAGEMENT! UNPROFESSIONAL!
-
September 2023 by kristoffer sinigayan
Lady caucasian had the nerve and rude audacity to say I cant sit on the merchandise .. maybe I'm just trying it out... but 5 feet away there is a kid also sitting on the merchandise... she wears glasses and if I can take a picture of her I will post it on my social media... very rude and disrespectful... it's hot and I was sitting for a minute and shes was super rude. Dont come to this location ever... lady was working today 8/27 around 2pm she was wearing glasses wanna complain to the manager about her
-
September 2023 by K Serb
Great CS. Got a deal on Samsonite luggage.
-
July 2023 by Irma Sweat
I will never shop here again due to waiting 40 minutes to try on clothes because they decided they wanted to close down the large fitting rooms with multiple rooms for only two in the front that are not even being monitored. If I had known this before I spent an hour picking out clothes to try on. lol come on Ross.
-
June 2023 by Toog Swag
In and out really fast. The girls at the register were good.
-
May 2023 by benjamin goza
Great store very busy. Not allot for bigger guys XXL or shoes 13 and up
-
May 2023 by Luke Small
Nice clean store and the staff was pretty helpful.
