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November 2024 by Brooke Kozlowski
The arrangements from Rocklin Florist are always exceptional! The quality and size of the flowers, the gorgeous colors and unique combinations! I am blown away every time by the beauty of their artwork! And the service is top notch. Highest recommendation!!
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October 2024 by Sue Vang
Thank you Rocklin for the beautiful flower arrangements! I ordered from afar to send condolences to family. They arrived the next day and look just like the online images. Customer service is also top notch! They called me in the morning to confirm the order, delivery and to take off the double charge for shipping. I would highly recommend their services and use them again in the future. ❤️
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May 2024 by Rich
This was my first time visiting a floral shop in the area and the customer service outstanding! The staff is so nice and knowledgeable and beautiful flowers at prices that are very affordable! ?
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May 2024 by Alexander Perez
Outstanding customer service, beautiful arrangements and timely delivery!
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May 2024 by Jeff Power
Great product and prices here at ROCKLIN FLORIST, not to be confused with Rocklin flower shop who is garbage.
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May 2024 by Tyler Scheer
Great experience . I’ve always got flowers at Safeway but wanted more so I went and tried Rocklin Florist and they were so helpful and made sure I got what I wanted. I would recommend to anyone needing flowers for family or any event.
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May 2024 by Ryan Smith
I ordered flowers for my wife for her birthday and they were absolutely amazing. The service was fantastic. Plan on buying my flowers here from now on!
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February 2024 by Jonathan Rice
I ordered $350 worth of flowers for Valentine’s Day and was told that they would be delivered by 6 PM. No delivery whatsoever. No phone call saying that they would not be there call the next day three times before getting an answer and their responses, the driver left them at the door, which they absolutely did not, as I have cameras, to prove it. Very dissatisfied and will never use this company again.
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February 2024 by Kymberly Angulo
I just loved this shop it’s so cute inside and the girls are so friendly. I loved my bouquet it was perfect. Can’t wait to come back ???? Thank you again
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February 2024 by avery smith
This place is ridiculous. It’s ran by four sisters: Julia, Natalie & two others. They obviously don’t talk to each other because no one ever knows what’s going on.They almost ruined my wedding because the flowers we received from them were dead, brown, and wilted. I had to go running around downtown, 3 hours before my wedding to find a shop to REMAKE my flowers because the one I received from Rocklin Florists was a disgrace. They say they’ve been doing this for 45 years, maybe you should stop now, your customer service is horrible and so are your flowers.We tried to get a refund and they denied it, but commented on our review saying they “refunded us” BUT THEY DID NOT.They belittled us in person and over the phone.You should watch how you treat your customers because you never know how much of an impact this one transaction can make on your entire business.
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February 2024 by Mark Bigdirtmoveruno
My go to for flowers in Rocklin
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February 2024 by Debra Robinson
The worst customer service. When talking to the owner she was rude and had no sympathy or apology that the flowers that they gave were wilted and horribly dying. They were supposed to make a beautiful wedding bouquet and did not succeed. If it was possible I would not even rate this a one star, I rate this zero stars and I will never recommend this place or go back. Definitely lost customers with this one.
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February 2024 by Brenda Smith
Worst customer service I've ever experienced. Arrived to pick up my daughter-in-laws bouquet and was immediately disappointed by the wilted appearance and the brown flowers. I pointed out the appearance and was told that due to the power outage no wholesaler had flowers. I should have been offered an immediate apology or discount even though my son had already paid. Not only did the flowers appear wilted, they didn't look like the inspiration pictures that were provided. When my son called to express his displeasure, he was met with insults about us being poor and stupid. The absolute worst treatment ever. Then they wanted to talk about me (the person who picked them up) saying I have fake hair, etc. Very disappointed that someone would run their business in such a manner. We are a family of successful business owners and couldn't imagine treating any customer like this. The owner should be ashamed. Very unprofessional.
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February 2024 by Carl F
Recently this floral shop was commissioned to make a bouquet for my niece"s wedding. A member of the bridal party picked up the bouquet without inspecting it. Upon delivery the bride was saddened to see that the flowers were wilted and not the same color scheme she had picked out. Immediately the shop was contacted to correct the issue. The owner then became obscene telling my wife that she is stupid for trying to get a bouquet re done. That the wedding is going to suck and that we are probably poor.Incredibly poor customer service. Please avoid for your special occasions as you can expect poor quality product and even worse customer service.
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February 2024 by Paulette G.
I absolutely recommend this amazing family run business. They are very professional and made sure every purchase is to our liking. You see the flowers before you leave. So no issues arrise.i byy from them regularly.
