Propane in Rocklin, CA

“I smelled that awful smell so I called the office, it was a weekend so the office was closed. I received a call from the manager, Corey who was very responsive. We discovered that we were out of propane on a Saturday. A bit of confusion with scheduling in the office and Corey made it right. He came out on Sunday morning with enough propane to get us through the weekend (cold showers are no fun) and then called first thing Monday morning and by Tuesday the tanks are full again. Thank you Kamps Rocklin for making it right and getting our schedule fixed. We have a monitor that tells the office when we are low. We have a locked gate and dogs so the delivery needs to be scheduled in advance, different from years past. Overall great customer service and highly recommended.”

“I just updated this as I started with a 1 star review. I really think it's a huge diservice that Amerigas has resourced out their over the phone customer service, as I believe that the customer service experience has declined significantly compared to when they had staff answering phones at their Colfax location.That said, after several delays (and running out of propane due to errors by Amerigas) Brady Strong came out to fill our tank and he was terrific! Brady was very professional, kind/nice, humble, and clearly experienced. Brady restored my faith in Amerigas (though I hope to never have to call their customer service call center again). Thanks, Brady, for taking excellent care of us.”