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November 2023 by John S.
I have just purchased my first Porsche Carrera 911 and thought it would be a worthwhile writing this positive review for future buyers. My buying experience was excellent. The sale guy Dia was very professional and knowledgeable. He is patient and answered all my questions with regard to the car. I had a minor issue after my purchase and he was quick in addressing the issue. He served me with a smile. I am very happy with my purchase. I highly recommend Porsche Rocklin and thank you Mr. Dia for the excellent service. I look forward to enjoy my Porsche for years to come...
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November 2023 by Loredo L.
What can I say. This place sells and services legendary sports cars and SUV's. The salespeople and service department are super professional, friendly, and helpful. It's fun checking out the very high end models while I'm getting my car serviced.
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November 2023 by Duane L.
Niello Porsche in Rocklin is awesome. Their sales, service and parts are #1. They have a super nice dealership and a super great team. Nancy in sales rocks, Gui in parts always goes the extra mile, Mark Meyer is the best GM they have ever had and Larry Reuter in service is on it. I have been a loyal customer for over 30 years and will keep coming back.
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September 2023 by Mike H.
Excellent service and attention to detail. Service advisor Louie Debelle is outstanding.
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August 2023 by W S.
Arranged a test drive with salesman we met the previous day to decide which vehicle we wanted. We arrived and the car was not even on the lot. The salesman couldn't care less, did not seem interested in selling to us. He was not listening or didn't know about the vehicles-not sure doesn't matter. Don't waste your time. Not acceptable at any dealership, certainly not Porsche.
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July 2023 by Fred D.
I asked them to solve my starting problem but they charged me $1000 and the problem still persists Not happy
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July 2023 by Derron L.
Was ready to purchase my dream car, but my wife and I walked the entire showroom and lot with no acknowledgement or help from anyone. Sad. They lost out on a $200k purchase from me.
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June 2023 by Roger K.
I would have no problem with this dealer with the exception that they test drive new vehicles and vehicles on service visits at 80mph through residential areas adjacent to their dealership. You think that Porsche technician is babying your investment? No, he's driving it at 80mph through the neighborhood next door. When you live near this place, you can differentiate between a potential customer test driving a car and a technician conducting a 'test drive' on a customers car. Either way, expect the car to exceed 8k rpm on residential streets. This boggles the mind considering there is a literal freeway in their backyard, but the techs and sales guys don't care.Make sure you install a dash cam and review your service visits. These guys don't give a $hit about their neighbors or taking a customers car to the limit. Kids riding their bikes nearby be damned.
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May 2023 by Keith S.
Service is not good! I would rather drive to San Rafael than take my Porsches to Niello. If you are out of warranty I highly recommend Niko at Midtown Autoworks. Porsche Rocklin botched a recall repair on my Panamera S, and missed an issue on my Cayenne, leaving my wife stranded on a Sunday afternoon.
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March 2022 by Eric R.
What a great experience working with Porsche Rocklin!It started with a call to inquire about their services as I was turned away by other Porsche dealers in the Bay Area. None of the other dealers were willing to work on helping me get my car ready for the new smog requirements. My ask was to have the stock tune put back on my vehicle. My conversation with Arian was pretty straight forward and he got me scheduled at their earliest availability. When I arrived to the service department, I was pleasantly greeted and offered water, coffee, or tea before we even started to talk about the service. Their approach is very relaxed and welcoming. When we finished discussing the service, I was asked if I needed a ride anywhere while the car was in service. Being that my service was going to take a couple of hours, I decided to stay at the dealership. Arian walked me over to the waiting area and toured me though the amenities. Explained that there is courtesy wifi and restrooms nearby. I got setup on their work table area with power plugs and stools and a fantastic view of the service area. I tried to get work done but was distracted by the work going on in the clean service bays. Arian checked in on me several times to make sure I was ok. Making sure I had everything I needed and gave me status updates. I decided to take a break and walk around to admire the showroom cars on display. They had a couple classic 356s and a 2022 GT3 RS to admire. The 356s were just for show and the RS was sold. Everyone I ran into working there were pleasant and never did I ever feel pressured or out of place. It felt like everyone was just genuinely happy to be there and welcomed guests to enjoy the place. When my vehicle service was complete, Arian texted me and the car came back washed and fully inspected. The service recommendations were all online through a web link sent over text with the estimates. Very slick system. Again no pressure to get anything done but Arian kindly explained each one to make sure I understood what was recommended. I was escorted to the cashier and I was on my way. I truly wish all my dealership experiences were like this. I would definitely make the drive out here again for service despite being 1.5 hours away (in Napa). I'd recommend others to give them a try for service. You won't be disappointed.
