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November 2024 by Josh Piencak
Pulled up at 434 dude ran over to chain the entrance shut. I told the guy I just had to pull a couple brackets off of a vehicle right by the entrance. 5 minutes TOPS! Wouldn’t let me in. Terrible customer service.
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October 2024 by Matthew Wheeler
They are only about 10-20% discount from brand new items. HUGE Scam ! The manager there doesn’t seem to care he’s ripping people off.
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October 2024 by Joseph Botsch
Website says they are open until 6pm and that yard admissions end 30 minutes prior to that. I arrived at about 5:15pm and was told that I only have 15 minutes before they close. I mentioned what the website states and was told the same thing. If what the employee said is true, then the website needs to be updated to be accurate. I was looking for a very specific part from an uncommon vehicle and specifically planned to arrive with what i thought would be enough time to pull the part I needed, luckily someone had already mostly removed the part I needed so it only took about 10 minutes to finish removing it. Had this not been the case, it would have taken me longer and I would not have enough time because they were closing at 5:30pm instead of 6pm like the website says. That would have caused me to waste an hour and half of driving and gas money too. Update the website, or tell employees to not lie to customers about what time they close!
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July 2024 by Able Boisen
This is the worst pic n pull. They raised there prices and have a terrible selection. I bought an engine and had 30 days to bring the core. I brought the core and they said there bins were full and so they couldn’t take it. I could’ve have easily fit it in the bin if I moved things around. They would not give an extension on the 30 days and so I had no option to get my core money. Edward needs fired as he acted very unprofessionally and failed to use any common sense. They are just trying to scam you as they charge a core charge and then don’t refund your money. Bring your business somewhere else. Thank me Later ?
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March 2024 by Angel D.
I went to get a wire harness off of a pickup which was just put out yesterday. The wire harness was cut off at the bulk head. I talked to the employee at the counter today. I told him about it and that I have been here 3 times for the wire harness and every time they are cut off. He said well I don't know who did it. I told him the employees that work here are doing it. I have seen them doing it. The first time I was there an employee with a wheel barrow and wire cutters was cutting off wire harness off other trucks. If you're allowing employees to do this then why post the vehicles if customers can't get a chance to get what they really need. It's a waste of my time. Also if a customer was purchasing it they wouldn't have cut it off they would have removed it at the bulkhead for installation. I will not be back at this location!
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January 2024 by Michael Dickinson
Always a fun place to find little parts often way over priced at a wholesale place take
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December 2023 by Zach G.
i drove from auburn and paid admission hunted vehicle down removed the tail lens and went to purchase and was quoted 40.00. UNBELIEVABLE! For a brand new set off Amazon it's 34.00.
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November 2023 by Rafael Jimenez
Unfortunately it did not have my parts
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November 2023 by Joseangel Fiscaleno
It is very much for what one looks for in accounts throughout California there is Pick-Pull
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November 2023 by J M
I go looking for a steel rim for my truck for a spare, strike 1, no rims without tires much less 17" rims. No big deal just figure out another avenue. Young guy was helpful, understanding and patient so thank you. I go back for a parking brake release handle. I find 2 that fit, so I'm thinking one major project done, absolutely not! Older guy was a complete moron with an attitude! Couldn't find the part price for 1 ft section of release cable and tried to charge me $20 for the wrong part, normally maybe $5 for this section at pick n pull. I asked him why I would pay $20 for a used part when I could get the new one for $27. He said that's all he could find for price. Strike 2!
$20 was for the ENTIRE parking brake cable assembly, front to back of the vehicle! This guy had no clue what he was doing and cost that yard a customer. I told him he could keep the part if he trying to charge me $20 for the wrong part to begin with, and gives me attitude on top of it. Strike 3! Time for a different job that tolerates your stupidity!
Dorman has that part for $27 new, I'm not stupid! I could've walked out with it and not said anything but I was honest and I got that. Goodbye pick n pull Rocklin! Hire more knowledgeable and courteous employees!
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November 2023 by Jonathan
I'm a big fan of Pick-n-Pull in Rocklin for used auto parts. Their selection here isn’t as vast as their other yards – in fact, I think this is one of the smallest in the area, but that’s okay because I can use their easy online inventory search to see if the make and model of vehicle is there, so I don't waste trips. The staff is friendly and helpful too. My only wish is that their already-great prices were a bit lower, especially on parts for vehicles over 10 years old. But overall, Pick-n-Pull is my top choice for used parts thanks to the selection, convenient website, and service. It's worth shopping around a bit for the best deals on each part, but this is one of my go-to auto salvage yards.
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September 2023 by Sam Carpenter
I go looking for a steel rim for my truck for a spare, strike 1, no rims without tires much less 17" rims. No big deal just figure out another avenue. Young guy was helpful, understanding and patient so thank you. I go back for a parking brake release handle. I find 2 that fit, so I'm thinking one major project done, absolutely not! Older guy was a complete moron with an attitude! Couldn't find the part price for 1 ft section of release cable and tried to charge me $20 for the wrong part, normally maybe $5 for this section at pick n pull. I asked him why I would pay $20 for a used part when I could get the new one for $27. He said that's all he could find for price. Strike 2!$20 was for the ENTIRE parking brake cable assembly, front to back of the vehicle! This guy had no clue what he was doing and cost that yard a customer. I told him he could keep the part if he trying to charge me $20 for the wrong part to begin with, and gives me attitude on top of it. Strike 3! Time for a different job that tolerates your stupidity!Dorman has that part for $27 new, I'm not stupid! I could've walked out with it and not said anything but I was honest and I got that. Goodbye pick n pull Rocklin! Hire more knowledgeable and courteous employees!
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July 2023 by Juan Pardo Martinez
Ridiculous! The price for fuses and relays are over priced for an object that may or may not work. The price for these select items on Amazon is much more affordable than that in this store. Do not waste your time coming to this store trying to get affordable car parts because they are not.
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January 2023 by Rick Hawkins
I got 4 different sets of wheels tires and not one of them fit! But they did allow me to keep trading them for no charge! (Went through 4 sets)Until the last set! After that I was stuck with a set that didn't work for me, that cost over $200. So I'll give them a meh 3 stars. They really need to check their parts lists a lot closer!
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January 2023 by Jason Eyrick
When I showed up that day I didn't realize I would be shamed for the parent I have been. While waiting for my son the lady at the counter asked, "where is your son?" I stated I was waiting for him as he was getting off work. Here is where she bestowed upon me her parental advice. "My dad would make me get the part myself." Leering from her Pick and Pull cage she looked at me with disgust and disappointment.I've raised 4 kids and I'm sure I've made mistakes, however I appreciated the pick and pull ladies helpful observation. The fact that my son, who works full time and attends college, didnt impress her in the least. It would later be revealed that our trip that day would be futile. The person who she needed to lift the car wasn't there. If only she told us earlier I wouldn't have made the long trip after work. Considering her helpful advice and respect for customers she is exactly where she deserves to be... the Pick and Pull.
