-
November 2023 by Kyle Elledge
I experienced the best customer service i ever had at a tire shop here! The manager Jeff Lowe was very knowledgeable and helpful as I have a Bmw 7 series which is a complicated car for an alignment. He knew what he was talking about unlike other places that didn't. Thank you Jeff and all the employees at this location! I will only come here for my tires and alignment from now on forward.
-
November 2023 by s curry
Awesome customer service. Had to drop a tire off and I was was working. Then, unable to pick back up personally, let a co worker with my info get tire and pay and sent receipt in email. Made a inconvenient tire replacement work perfectly. Not only will I return, I will drive out of my way for this location.
-
October 2023 by Dan Jensen
Wonderful service! Went in with a leaky tire and within 10 mins and absolutely no charge, they had me fixed and on the road. THAT'S why I buy my tires at Les Schwab. Can't say enough about Les Schwab Tires!
-
September 2023 by Brenda C.
We got a nail in our tire slow leak on the way to Reno. Had to stop to get it repaired and we got lucky.....not much of a wait about an hour and a half so we had lunch and it was fixed for free !!! Great service ...great people, highly recommend it.
-
September 2023 by Meghan Wood Mitchell - Realtor
Five-star experience. Easily made an appointment online. Went in to get new tires for my Tesla. The representative at the counter was extremely knowledgeable about Tesla tires. Tesla chews through tires so having someone who understands that I was able to provide knowledgeable recommendations on what brand to get was very helpful. They were able to order what I needed and get them replaced on my car quickly and efficiently. I highly recommend having your tires done at this location. Amazing customer service, knowledgeable, staff, and competitive pricing.
-
September 2023 by Sarah Palmer
Thank you for helping me and my son out.I know it was random but could have been an issue down the road. Appreciate your time to get us on the road and up the summit.
-
August 2023 by Frank Arias
These guys are a joke. Bought 4 tires a couple of years ago. Supposed to get 60k miles, got 16k. Had them rotated twice. They say they have no record. They did it. I will never go back. When you talk to them they look at you with a dumb stare. Don't even want to listen. They'll take your money but very dishonest.
-
August 2023 by Charles Platz
We stopped in after picking up a nail in our tire. Mathew got it fixed asap and had us on our way. Top notch spot!
-
August 2023 by Leslie K.
I am so grateful for the helpful employee who checked my tire pressure because the low pressure notice had come on and I was trying to drive back home, a half hour away. Kind, professional, and understanding. He topped up the air and I made it home safely.
-
July 2023 by EB8470
Quoted me 45 minutes for tire repair then five minutes later, after selling a battery to a guy who walked out the door with it, the time turned into 3-4 hours for a simple plug. No other customers came in. They have a reputation of doing this to the less expensive jobs.I left and went to Red Line tires who, despite having all their bays filled, had me in and out in 15 minutes. Good Year on Pacific won’t do this to you either. Will never go to Les Schwab again.
-
July 2023 by Chris Cassinelli
I'd give 10 stars if I could. Since this location opened, I have brought all my business here. If you haven't yet, you should. Flat tire to start my day. 14 minutes and I'm back on the road. Seriously. Always the best. Thanks, once again!
-
June 2023 by Viktor Ermolov
I had an absolutely exceptional experience at Les Schwab Tire Center. The customer service was truly outstanding, going above and beyond to provide personalized, attentive care that left me feeling prioritized and respected as a customer.When it came to addressing my flat tire, the service was remarkably swift without compromising on the quality of work. I was back on the road in no time, reassured by the evident professionalism and competence of the team.Their tire selection is phenomenal as well, offering a great variety of options to cater to diverse needs and preferences. I was impressed by the range of high-quality tires available, making it easy for customers to choose what best fits their requirements.In short, Les Schwab Tire Center offers a blend of top-notch service, rapid response times, and a comprehensive selection of tires, all contributing to a superior customer experience that I highly recommend to all.
-
June 2023 by Dave L
We are from Las Vegas. We rented a BMW with Pirelli run flat tires. We got a nail in the sidewall of one tire. The tire was non repairable. Found this place on Google. Stopped in, and Eric, the Manager helped us out. He was fantastic, got our tire changed in less than 45 minutes with the exact same one that was on the vehicle.Everybody at this location was fantastic and I highly recommended Les Schwab tire Centers.Also. We stopped in the location in Auburn looking for the tire and they were great also, they just did not have the tire we needed and Tom sent us to this location that finally had the tire in stock. They were both great.
-
May 2023 by Cody Fugate
There I was going what was definitely the speed limit omw to Reno with a wife due in 2 weeks and two other children all on the edge. A sudden loud bang and the TPMS goes off on my dashboard, I just had a blowout. The people here had us in and out in the quickest, friendliest, and most professional manner possible. Before we were able to finish our Chic-Fil-A we got the phone call our car was ready.Best part is there wasn't anything devious or shady, it was a single tire replacement, another one could use it in about 5k miles. He did a depth check and the tread had a while before the wear bars showed.It was the most honest and friendly experience I've had in a long time dealing with automotive businesses and I appreciate it.
-
March 2023 by Cyrus
The folks that work at this center always deliver. I have gotten tires patched, and new sets for my car and my wife's suv here. This team always gets the job done faster than expected. They really show a care for the customer to ensure that tires or other accessories like the tire chain are in stock. What is also super important is that they answer the phone unlike some other super busy centers that don't specialize in tires.
