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May 2024 by Jeff Tobia
Excellent service, clean well appointed room, comfortable bed, and quiet. Staff is friendly and the breakfast better than average. Overall a solid value for a comfortable night's sleep.
Rooms: Clean and included comfortable beds, TV, refrigerator, microwave, AC, sitting area, desk and a pull out table for dining or games.
Food & drinks: Breakfast was above average. Besides the usual continental breakfast offerings, there was a buffet offering scrambled eggs, egg white & roasted pepper omelets, and turkey or pork sausage choices. Was fresh and tasty!
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May 2024 by khalid Zaidan
We definitely recommend this place it’s 10 minutes away from the casino ( if your going there ) We were able to check in very late without any problem and experienced excellent customer service , the front desk receptionist Milan was very welcoming and kind and had a great smile on his face. He helped us with everything we needed and always greeted us , room was nice and clean as we need it
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May 2024 by Hugo Smith
Nice location right off freeway. Couldn't hear the road noise from the room. Room is clean and comfortable. Gas station and restaurants are all nearby (walking distance) . Front desk staff very friendly.
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May 2024 by Athena Justice
Well managed and well maintained. Very clean. The staff are professional, courteous, and attentive.
There was a teachers conference during our stay...
Thank you. We enjoyed our Easter weekend here!
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March 2024 by Kate W
This hotel is right off the highway and easy to get to. Plenty of stores, restaurants, and a couple malls nearby. They have ample parking. I loved how close to everything it is but it's still so peaceful and quiet there. The rooms were big and clean and the staff was friendly and helpful.
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February 2024 by Jean-Francois Leduc
It was good, not expensive. Just a shame that the spa was closed for the winter.
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February 2024 by Larry Hensch
Clean rooms, friendly staff, close to our destination. They even opened breakfast early so we could eat before leaving.
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February 2024 by Beatriz Ugarte
They have a variety of options for breakfast
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January 2024 by Larry Dawson
We had a wonderful experience at this hotel. The front desk staff were attentive, courteous, and efficient. Our two queen bedroom included two sofa type chairs (one with an ottoman) that had floor lamps above both and a very large smart TV with more channels than what you typically find in most hotels. A nice size fridge, microwave oven, kuerig coffee machine with three pods and a table with a rollout desk were also in our room. The bathroom was very nice and clean. I would definitely rebook another stay at this hotel.
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January 2024 by Aleks
I love holiday inn
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December 2023 by Patti Cooke
The only thing that wasn't okay was that our bathtub was leaking
Otherwise, we will be back again someday
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December 2023 by rusty clarke
One of the better hie to stay at
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December 2023 by Donna Dumas
The room I stayed in was a good size and clean, the first night I stayed had a good night, the second night was not, at around 2:00 am I was woke up with a horrible humming sound, I waited to see if it would stop, it finally did for about a minute or two then started back up again this continued all night, I didn't sleep, so at check out I told customer service about my horrible night , as I started to tell him about my room he said oh was their a noise like a humming sound I said yes, lead me to believe he already new about it, I asked if I could get an adjustment on my bill he said "NO" because I didn't give them the (hotel) a chance to fix the problem, he stated that someone was available 24 hours to come take a look at the problem I was having in my room , he said they could of either fixed the problem or given me another room, I was telling him that it was 2:00 am in the morning, I said so you expect your guest to come to the lobby so maintenance can come in my room to see if maintenance can fix the problem, or try to get another room, so this means that at 2:00 am I'm to get my luggage pack everything up hoping I don't leave anything behind to go to another room, as I am traveling by myself..Honestly, I didn't feel that was a good option for myself. So I was told there was nothing they could do for me, so I paid full price for two nights, horrible customer service I will never stay at that hotel again as I travel a lot to that area, I will definitely back to the Hotel I was using prior to giving Holiday Inn a chance as it was a little closer. Disappointing service
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November 2023 by Michael Lewis
Again, standard HIE. Even the breakfast is the same as the last one...
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November 2023 by Jill
We knew something was up when we were told to come back to the front desk if the room wasn't to our liking so they could fix it. The location was fine and easy access to the Thunder Valley Casino for a show. The maintenance and upkeep of the room was so disappointing. Mismatched paint, lazy repairs. It seemed clean. If you just need a place to stay it's fine. If you expect someone to maintain their hotel well and care about asthetics I would skip it.
