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December 2023 by Nadiya Maslyanchuk
I’m so glad to get this place. Thank you so much my manager, Margie Stiles ♥️
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May 2023 by Jake Hamman
Near impossible to reach management. AC never works. Handymen are not compatible. The pool is always trashed. Ant infestations happen every Summer because of the fact that the floorboards don’t meet the floor and because of the large gaps in most of the cabinetry. Drawers and shelves came warped and crooked. Our washing machine came broken and it took management at least two months to replace it. Our kitchen sink came with no warm water and management never fixed it. I could go on and on, but if I had one recommendation it would be this: don’t move here!
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February 2023 by ash ting
Do NOT move here. It’s a slum cleverly disguised as quaint complex in an otherwise good neighborhood. The condition of the apartments are disastrous and when you DO inevitably have an issue, you will NEVER be able to reach the office.
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July 2022 by Lynnell Reese
Ive been here 8 years, Granite Oaks was great, but since the Everett took over things are NOT great. No one ever answers the phone. The door is locked during posted office hours. They've emailed me twice about needing my renewed insurance which I dropped thru the office box. No one had called or emailed me to renew my lease and now the hot water has been out 4 days with no info on when it will be fixed. They simply do not replyposted office hours..
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July 2022 by Stefanie Barrett
I wouldn't recommend Everett Apartments. I rented from them for 7 years. They took so much of my deposit and when I asked for an itemized list as to what was cleaned and why I was being charged a cleaning fee, they didn't respond. Why was I charged for a window that was shot out after I left and reported to the police? Why was I charged for a key I turned in at the walk through, , which I still don't have a copy of? When I disputed the charges they didn't respond. They tell you only to dispute by email, then never answer your emails. No communication. Absolutely terrible.
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April 2022 by Deanne Reyes
Been having issues for months now, can not get in contact with the office no matter what we do. Call, email, call new number, email new email, show up to the office DURING OFFICE HOURS and no one is to be found. Its like picking and choosing what day they will be available whenever its convenient to them and its frustrating. We are in an unrenovated unit and have been looking to stay at these apartments because we like the area, but its hard when we can't get in contact with literally anybody. This is the only MAJOR issue I have with these apartments and I really hope it improves soon.
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April 2022 by Dillon Cooper
Unresponsive. I don’t like leaving negative reviews however.. it is impossible to get a response from office management, company management, and maintenance. Employees are nice, sometimes.Also water was randomly turned off without any sort of notice prior.
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December 2021 by Brandon Rawleigh
I have experienced amazing service with this community and apartment staff. The maintenance is attentive and handles any issue that arise. Dereka helped me and she has been more than you could ask for as a manager. Never hesitates to make sure you're well taken care of. As well as the rest of the office staff. Happy to have lived in such a great community.
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November 2021 by Capresse Hall
The office is unresponsive and rude when finally dealing with your concerns. They discriminate on the mentally ill and people with a section 8 voucher Marjorie from the office told me that just because my daughters sisters got shot and my daughter is going threw mourning and depression and ptsd that she will not give us special treatment which was weird I never asked her to give us special treatment I wanted her to be more understanding with people with special needs at time it’s hard for her to quiet down I lived here before the new management came and it’s been horrible before the new management it’s even worst now
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October 2021 by Maryjane J
The office is unresponsive and never get back to you in a reasonable time whether the issue is important or minimal. I moved out at the end of my lease a month ago and have not been given what is left of my deposit. I have sent emails and left voicemails multiple times. -100/10
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September 2021 by Terrell Thompson
I have lived for over three and half years and since this place sold to its new owners i cannot recommend this place to anyone, the new managers/maintenance team are extremely rude.
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March 2021 by Sharron Jourdan
Hello all! So I just recently moved to Granite Oaks, and I have to say that Stephanie Countrymen was so amazing. Her service and professionalism in the whole process made it very easy and painless. She has the sweetest most positive attitude, and that has always made my day! Thank you Stephanie!
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November 2020 by Paul Kilkenny
Our experience living at Granite Oaks was exceptional. The complex is clean, safe, adjacent to an enormous park and within easy walking distance of retail and food businesses. The complex supervisor, Stephanie, is just simply the most competent and accommodating residence professional that we've ever encountered (and we've encountered many...). Honestly, if beautiful Rocklin is your extended destination, Granite Oaks is your #1 consideration for apartment living!Paul Kilkenny
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October 2020 by Presley Strother
Fantastic apartment complex, located next to a giant sports park. The property manager, Stephanie, has been extremely helpful from move in to maintenance! Highly recommend living here, there are any kind of food places around as well so you’ll always have options!
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September 2020 by Alexandria Smith
I would give this place a zero if I could. there is mold in the windows and it ain't going no where. Cockroaches from my neighbor, when my apartment was clean! Unless you want the blinds and curtains to be open non-stop... Which I have resorted to a few times. Bleach won't kill this, I have tried. I just moved in a few months ago, asked maintenance about it, they said it was not something they would be willing or able to fix. :(There are heroin addicts and pot smokers and dealers everywhere, someone got busted for a huge amount of cocaine. Which I guess if that is your thing then...Come live here. I was confused on how we got in so quickly, I thought there would be a waiting list for low-income housing? Well.. I guess now I know why.
