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“Excellent customer service they were friendly and very helpful in answering all my questions. Once I need the new battery for my hybrid I won't hesitate to purchase from them!”
“For years this store has always has what I have needed. When my car battery failed Wednesday, staff helped me select the best battery and installed it immediately.”
“They'll tell people who call in to wait while they help like it should be . Not to mention, they usually have what I need, and if not, I'll have that afternoon”
“Jay helped me out with a diagnostic check on my SUV. He ran the codes and drove it around to help me figure things out and let me know my repair options. Was very through and friendly. I appreciate you, Jay!Services: General repairs & maintenance”
“Came in here short on time to repair a broken iPhone screen, the guys working were so nice and had me out the door in less than 30 minutes. Solomon was very friendly and we had a pleasant conversation while I waited. All the guys working were nice, prompt and attentive to all of the customers in the store. Thank you for saving my day!! Will be coming back for all of my phone repair needs!”
“Replaced the starter on a 2003 Honda Accord V6 with O'Reilly's lowest price version. William tested it, and the old one. But the test stand showed that the replacement starter was only engaging with the engine flywheel halfway. Which means that even if the replacement starter would have worked for a while, it could have easily caused a premature failure, by not fully meshing with the gear teeth on the flywheel as designed. So he found another replacement that did fully engage. Without William doing that extra testing, this probably have been a much more expensive and time-consuming failure in short order. THANK YOU!!!”
“Great customer service! Went in looking for a new battery for my car completely clueless and found what I was looking for. Great team and staff thank you Gary and Josh for all your help. Excellent experience! Outstanding!”
“Walked in to see how much they charge to fix my phone. Couldn’t charge it! The gentleman said $10. Took him literally a second to remove a piece of plastic! He also wiped and blow out the bottom holes in the phone! Then didn’t even charge me!”
“They go the extra mile at this store. I forget the young man's name (I'm considered elderly), but I bought headlights and he put them in. Auto zone wouldn't. I thought because they went out at the same time that it may be a fuse. My mechanic was too busy to just check for me after driving from Folsom to Citrus heights. I called another mechanic who said it might be a relay switch. It was just lights! ( So glad now the mechanics were too busy). Just coincidence. I will go there for more things in the future and whenever I have baked goodies this young man is always going to be rewarded! Not just at Christmas. Thank you! Thank you for old fashioned service. Thank you for caring and such a great attitude. Thank you for not taking advantage. This is how we all should be.”
7:30AM - 10PM
1191 Riley St, Folsom
Battery Stores
“Chad is a leader & Kevin Mike and it really shows how professional and dynamic to help us finish our BMW with no stress. Thanks again , Christopher Mechanical engineer!”
“The service here is great. All the staff are super friendly and they have all the knowledge when it comes to asking any automotive question I would highly recommend this location since the customer service is so great and the staff is super friendly. Which you don’t usually get at every location.”
“Getting a cool air intake from Oriefly Auto Parts for my 2002 Honda Accord was a breeze. Their selection was impressive, and the staff was helpful. Plus, their tool borrowing program saved me time and money, making the installation smooth sailing. Highly recommend!”
“Chris (the manager) thank you so much for your kindness and help the other day (6/25/24) regarding my check engine light coming on. Thank goodness it was nothing serious and it was just a sensor for the hood latch, which now is all good! I was very impressed on how your store was clean and your attitude was very kind towards me and that in today’s world is very hard to come by. Thank you again! I really appreciate it!”
7:30AM - 10PM
7800 Sunrise Blvd, Citrus Heights
Battery Stores
“I had an issue with the refund, all three team members that I contacted and communicated with were amazing. They handled everything properly, and everyone was communicated throughout the entire process. I definitely recommend this location for their service 10/10. Additionally, the store looked very neat and clean. Great job.”
“Moved to the area 3 years ago and every time I have gone into this location it’s been a great experience. I came in today to buy rotors and brakes for my car and Alex Vasillios was very helpful , knowledgable and took the time to explain the difference between different brake pads, warranties and installation.”
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“Amazing service! I had my battery die on me late on a weekday evening, so I came into O'Reilly and they got it changed out for me on the spot! Highly recommend.”