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February 2024 by Carolina C.
I love the convenience of the location to me, and the majority of the time I've received good service. This last time I went in, the kid in the front was so unpleasant to deal with. He has lots of attitude and seems like he was doing too much when all he had to do was ring me up and I asked 1 question. Makes me want to never return there. I would rather drive a bit further and get better service.
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February 2024 by Louise B.
Bark avenue, what a great place, took almost 6 hours to groom my baby because he has been traumatized by other groomers, Nadia was wonderful, took her time, showed so much care for my baby. I will be a customer for life. Hats off again to Nadia for taking the time to talk to me about solutions and what my baby needs. She did and excellent job, actually cut his nails, where as other groomers just file. And not a lot. He looks great. They are very sensitive to your animals needs.
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October 2023 by Ann C.
Ever since the new owners took over a few months ago, Bark Ave Rocklin has gone downhill. They always seem to be low on stock, and although friendly and helpful when carrying heavy bags of dog food out to the car, the clerks spend most of their time on their phones instead of making sure the place is tidy. Furthermore, there are no level 1 or 2 studies, i.e. evidence based, supporting the rotation of proteins in a dog or cats diet, which is prominently displayed on your board. I've been a long- time customer, but I'm going to have to find another independent from which to purchase supplies for my dogs.
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October 2023 by Julie Lozovoy
Can't wait to take Ivan for a bath,and Ru,she's 16yr thin but spunky,We lost Bella end of 2022,she took was an old lady,,Ru well really enjoy a soak,, We were sad to read Joes story with Pomsky, the rule is if you don't know ask,And if these girls "GIRLS"where not trained and licenced don't let them near a dog like Pomsky,,So sorry Joe ,but I'm sure she's still the best,It's time for a wardrobe ,,,,????? ? take care,,Julie,Harlen,,Ivan&Ru
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October 2023 by Joy Kodani
We enjoy taking our Australian shepherd to Bark Avenue. We like using their self-service dog wash tubs, which are good-sized, ha e a good selection of shampoos, and there are ample towels (I've been told that some places only five you 1 or 2 towels). Our dog also loves a visit to the self-service dog cookie counter for a bag of cookies from their good selection of dog treats, including grain-free options.
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October 2023 by Joe Murray
We dropped off our Pomsky and they shaved her, I've been told her coat may never grow back the same. Pic one is how we dropped her off, pic two is how we picked her up and pic three is how she looks today three months later. Very disappointing.......
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September 2023 by Lauren S.
They are pretty friendly. I got a pet wash and bought some cans of cat food. They have some great displays but the shelves are a little dirty. The staff do just hang out and joke around when not ringing but could be updating the home made signs as some are a little worn. I would shop here again.
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August 2023 by Carolyn Dodson
Love this store! Staff are always friendly and helpful. Great prices too!
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July 2023 by Rod H.
Grooming is fantastic. Highly recommend this place!!! I take my dog here every 4 months. The store has a wide variety of your pets needs.
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March 2023 by shawn cheney
Been going to Bark Avenue since 2012 spent $100 month not anymore. Last couple times staff was rude didn't seem interested in my business. I will be finding a new home.
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February 2023 by Amie B.
I have been coming here for years. The last six months have been some of the poorest service I have ever received. I have had multiple last minute cancellations. They canceled again today, and somehow my appointment for next month is cancelled already as well. I know groomers are hard to find, but I'm done here.
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November 2022 by Stanley Baggs
I brought my dogs here for over 10 years. They got a new manager recently. She accused me of not paying. I did pay. She canceled my appointment in the future. I verified payment was made with my card and with a manger at the el dorado store. The new manger didn’t know what she was doing. I was never given a new appointment, even after talking to the owner who assured me he could get me one. Although he apologized and claimed to appreciate my business he never called me for an appointment. I am very disappointed in Bark Ave.
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November 2022 by Brian Giordano
Super quick and easy to walk in, get my dogs nails trimmed, and pickup food and a treat or toy.
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October 2022 by darcy schober
My go-to self dog wash and nail trimmer! $18 including shampoos, conditioners, towels, and blow dry! (Bring your own brushes)Great value and layout. Staff is always friendly!
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October 2022 by Sheri Brown
Very helpful. Answered all my questions regarding dog food. I also love their self serve dog wash area. Has everything you need.
