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September 2023 by Jordan Wyatt
Hands down the best place to take your Rover or Lexus in this areas. Phenomenal and honest service every single time.
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September 2023 by моё Life
Everything was done quickly ?? thank you
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July 2023 by susan s.
I meet these people when I moved here a year ago. They are honest and try to make your life as easy as possible. Gene is obviously been doing this for a long time.And most importantly, he definitely deserves praise. And his prices are outstanding.And, although I hate saying this. When I bring my car in as a lady I always worry, that I might get taken advantage of. Not here!!!!
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July 2023 by elgatucho
Everyone there is wonderful and will do their best to make your car purrfect!!!
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July 2022 by gr mu
I took my 1998 Jaguar XJ8L on December 28th, 2021, after numerous diagnosis and solutions to the problem, I moved my Jaguar to British Car Service on June 8th, 2022. Alex at British Car Service was able to fix my car in 2 hours, drove it home on June 9th, 2022. USE THIS SERVICE AT YOUR OWN RISK. Gene McCaffrey is not the owner of the business.Service: Auto maintenance
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May 2022 by K D.
The short version; Had my 70 Jaguar XKE for 1 year. During that time didn't ever give us an estimate. (As required by law I found out.) Tried to keep our $800 deposit even though they didn't fix it. Took advantage of my grief and ignorance and kept our money. The full version; I inherited my dads 70 Jaguar XKE after his death. He trusted this shop (I learned they changed owners later) so I did too. HUGE MISTAKE. In my grief the mechanic- Dean offered to come to my parents garage and tell me what needed to be done for $100 cash. May 6,2021 He agreed to take on the car- which hadn't been driven for 10 years. His shop held the records and he was supposedly an expert. He seemed nice enough. June 26, 2021 I towed the car under Deans direction to their shop and spent almost $200. I was told they had a backlog of customers and they would get to me. July I was called while out of town and asked for $800 deposit to begin work which I gave by credit card over the phone thinking I would receive a diagnostic. This was the last call I ever got from this shop. October I asked for an update and his wife who runs the phones said they couldn't find parts. What parts? I don't know. Never got a diagnostic, nor an estimate. Don't know what parts. February I called again and got the same answer. A little ruder this time. April I finally could see out of the haze of grief from my loss and started educating myself. I found not one but two shops who could find me parts right now. I learned that they are supposed to give me an estimate (my stupidity and grief- I didn't even have a receipt for my deposit). Finally I found a new shop and towed the car out of theirs. When I went in to settle the $ she tried to keep all $800. She had created an invoice which included a radiator that "they took out and put back in" without replacing that cost $350. Conveniently her ridiculous invoice totaled our exact deposit. She absolutely tried to rip me off in the end. We received only $322 back from our deposit and that was only after a very strong confrontation that involved my husband. $400 to tow it to them and from their shop to now have it safely back in my garage. I have a new thermostat and some replaced hoses (which I supplied to them) to show for that amount. Plus a lot of tears and frustration. DO NOT BRING YOUR CLASSIC CAR TO THEM. They will prioritize other cars, it will sit indefinitely, and try to swindle you. I am with a reputable shop now and the difference is shocking. STAY AWAY from here. The front desk lady is ready to take advantage and screw you.
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April 2022 by K. M.
We have had 2 range rovers and 4 different jaguar models serviced by Dean. He is one of the most honest trustworthy mechanics we have ever encountered. He has a large client list so there is generally a wait, but he has never turned us away for urgent unplanned repairs. We are always presented with what is needed now versus soon, and never have to worry about add on surprises that are not truly needed. We highly recommend this mechanic and business!
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April 2021 by rick vaughn
Dean knows how to work on these cars he's very knowledgeable couldn't go wrong if you take your car there
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October 2020 by Ajmal Sherzai
HIGHLY RECOMMEND!!! No place will beat their quality work they provide with the prices they have! I have a very problematic Land Rover that no where could figure out and while panicking I found this amazing shop online and gave them a call and some very professional amazing kind lady picked up and got me appointment and helped me out as if I had been there lifetime customer. Spent the entire day on my car and double checked everything with so much care!! Amazing couple run this place and anyone that wants high quality care for their car this is the spot!!! Prepared to tackle any car problem and well equipped! Thank you guys so much!!!
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June 2020 by Nina R
I cannot say enough wonderful things about Dean and Kerri!! I have been taking my cars here for years, both Jaguars and Range Rovers and the work and service are exceptional as is the pricing. It's great to know there is an honest and trustworthy repair shop to work on my English beauties! : ))
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April 2020 by Denis H. Simard
Driving like a DREAM! Will call later about the OBD. Thanks for your fabulous service!
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September 2019 by Dan AI6XG Koellen
If you drive a jaguar or Land Rover don't hesitate to take your car there. Whether it is nearly new, middle aged or a classic, Dean and Kerri can take care of it. More trustworthy and cheaper than the dealers.
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August 2019 by Muse M.
Just called today to ask about a car they had worked on which I'm interested in buying. What a fabulous shop!! I wish I had a shop like this close to my house. They are Rover experts!!
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June 2019 by thomas conway
We have used Dean at Gene McCafferty's for years. The level of service can't be beat, have never had an issue. We would highly refer them to anyone!
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May 2019 by Michael B.
I bring my jaguars here and they take care of them quickly and thoroughly. Great communication too! Highly recommended.
