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March 2024 by Tisha
Always Great Customer Service
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February 2024 by Francia Burg
I just came here and your employee literally closed the door on me at 5:55!! Here another customer leaving and saying something to the employee for closing so early!
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January 2024 by Tiffany Jones
I don't typically comment but the customer service I received was awesome today . I am not a tech or Amazon savvy and I had a return. This young lady took the time to help me get it handled meanwhile also helping others . She was very polite and very helpful .
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January 2024 by Angela Rodriguez
Mailed out Christmas gifts
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October 2023 by d. Ray Owens
Helpful staff. Great location.Many of the less than 5 star reviews are from confused people, even rating a different store or upset the store may charge a fee. It's a business.I always get a pleasant hello and good service.I've had flyers printed here.
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August 2023 by denise estrada
Kudos to this UPS Store, they did honor the QR return code where another store didn't. Thank you!
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January 2023 by Brandee C.
The store personnel are always attentive and even duty business rushes, they greet you while you wait. This is my notary and UPS destination
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November 2022 by Eddie Naber
As soon as I walked in the door was greeted with the pleasant hello Tammy helped me super friendly super nice went over and beyond she was very professional knew what he was talking about and genuinely cared keep up the good work Tammy thank you so much,, ??
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October 2022 by Jose S.
Went in to drop off a return !! Very fast and friendly and they printed the label for me !! Very friendly employees
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September 2022 by Aittala band
1 star....To print a return label, they charge over 3 bucks....for a single piece of paper...then, they charged .27 cents for a piece of tape to close up a box. Complete ripoff, don't go here...
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September 2022 by Reb S.
I shipped my Apple watch to this location. When I got the package, it weighted like a feather. When I asked the UPS agent to open the box in front of me, the package contained an empty box. My Apple watch was gone. I refused to receive the package. However, the ups agent said that I cannot refuse the parcel because I opened the box. Beware, do not ship your items to this location!
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August 2022 by Cherri M
I reviewed on yelp too but the customer service was great and it was nice to see the two girls cleaning and disinfecting while the other young man was assisting a customer who only spoke Spanish and the manager was doing a notary while also answering my questions great customer service and helpful associates the store is clean smelled nice and obviously gets disinfected regularly
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August 2022 by Cherri M.
It was busy and they still made the line go quickly returned Amazon and got my refund a couple days later at no cost nice customer service and the manager is very friendly and greets every customer all the associates were very helpful and gave me a lot of information
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August 2022 by Karla M.
Ben going here to print out documents they chargered me 3.49 for the first sheet and added fees for more, I went to FedEx they charged .64 per sheet
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June 2022 by Michelle N.
Probably the worst franchise ive been to. I usually go to the one by my house off Arlington but they werent open just yet. Ive been to this location once before. I usually drop off my "post office" packages at a UPS store but my understanding is that theres just no tracker. I understand this location is a different franchise but ive done it here once before. A very nice hispanic girl helped me. But today, it was another girl with braces and she told me i couldnt do the drop off here (which by the way after she prints out my shipping label). She called a lady names Tami and she also said no...after like i said ive done it here once before. Literally a couple weeks ago. But this employee still charged me over $4 for the print out and i still couldnt drop my package off. Ridiculous customer service. I understand that she printed out two black and white pages for me but I told her I'll give her the papers back since I can't even drop off my box and the girl said no. I'm never coming back here again this place is horrible and has the worst customer service. Except the hispanic girl from 2 weeks ago. Shes amazing. A suggestion maybe the employees and managers need to work on communication so this doesn't happen again and need to be on the same page. I suggest for y'all to drive down the street off arlington the one that has a pharmacy inside. Theyre so helpful. Oh yeah and the one off Alessandro will take your post office drop off too. That franchise is also super helpful.
