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February 2023 by Brittany
Avoid at all cost. Absolutely terrible service.
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December 2021 by GreenTek Construction, Inc.
These guys always have the best prices for insulation. Our rep Timothy Cox is always on top of our jobs, and has great customer service. Happy to continue building a long term relationship with them for our jobs.
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August 2021 by Joe C.
The sales rep and sales manager refused to finish the contracted work citing my insulation was inaccessible. However, we provided pictures of the remaining insulation that was easily accessible. My wife and I had to go into the attic and remove the insulation to finish the job. After escalating this issue, the sales team was uninterested in fixing a job that was not done right the first time leading a customer to believe they were simply interested in maintaining profit margins. From what I was told by the rep, the company doesn't do much residential work and took my job as a favor. The corporate website states that they provide insulation service to homeowners. The local sales team is full of excuses. Very disappointed and I recommend looking elsewhere for an insulation company if you are a home owner.
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March 2021 by Manuel H.
I hired this company to do my garage insulation, everything was fine until the workers said they didn't have enough material to finish the roof. They said they will contact me to schedule another appointment to finish. That was fine. I also mention if they were going to insulate the garage wall above the garage door they say no it's not on the invoice. I called Tom the sales guy and mention it to him and he said we never talked about it. I told him I wanted the whole garage done from the beginning so anyways he included it on his behalf because they have to come back and finish the ceiling. I called on a Monday to get an appointment and Tom told me to call Jeff so I did but no answer. Then I called the office and they sent me to Daniel's voicemail asking for an update. The next day the workers were back unannounced with no appointment. I was upset because they never told me they were coming so I can move stuff around for them to work. This company's upper management is unprofessional and has poor communication to each other and to their customers.
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February 2021 by Todd Pulling
I can't say enough about how True Team came to the rescue on my father's house. Up in the mountains it is SO DIFFICULT to find good labor to count on, and boy did True Team deliver. From Riverside, this team does a lot of all-around installation of weather stripping, hot water tank installation, furnace installation and more. Working with SoCal Gas to get these contractors was a wish upon a lifetime. They worked above and beyond expectations, running new ducting from the attic and under the house, creating a new return that was safer for the downstairs furnace when they didn't have to, and making sure to look at all avenues to make the installation safe, efficient and customized to the home. They even went so far as to get an exemption from OSHA to make sure the furnaces and water tank replacement were up to code and safe (Water tank was raised, given a safety bladder and new piping outside for overpressure and new bracing to make it safer, new filters and returns were drilled and framed for the furnaces and the work was clean afterwards.) They were congenial and friendly and considerate of the living situation around them. I even had a possum/raccoon sneak under the house during installation that we managed to get out so they could complete it installation! They were wonderful. Please find a way to contract with them for your furnace, water tank, weather stripping needs on the San Bernardino Mountains. You will be sorry hiring on the mountain. Hire these excellent men instead! Go True Team!
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January 2021 by Yvonne Miranda
Sorry, I posted on the new construction's Weatherization page instead of Weatherization Dept for older homes.
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August 2020 by Lupita Moreno
I had a wonderful experience with this company! I want to thank Juan Chavez and Manuel Valenzuela for the great work they did at my house. They were very professional and completed the work in a timely manner. I truly appreciate how well the repairs were done and I would recommend TruTeam to anyone. Thanks ! Again.
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August 2020 by Tausif Khan
After leaving several messages on the phone and email no one responded back to my emergency situation. Very bad support!!
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August 2020 by Anna Chiao
They installed my house the rain gutter on November 6th, the rain gutter’s color didn’t match my house and downspout is the same color, that color was sale Mr. Bangs told me which match my house, but the color on my house looks very odd. When they were installing I called the sale Mr. Bangs to complain, but he hung up my phone was a horrible experience! I am asking to re-do the job, but Mr. Bangs never replied to my message, until now the problem still not solved yet!
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August 2020 by efrayn vargas
I got a job and great benefits. Come and apply people.
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June 2020 by Lauren L.
Great work! On time and thoroughly insulated our home that had little to insulation from the 60's and recent kitchen remodel! The installers were polite, courteous and clean. Even pointed out a hole we had near our roof eve line, which many contractors that have worked on the house failed to mention. Thanks for the awesome job!
