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January 2024 by Verenice F.
I enjoy this store and its amenities however I do wish they had a time limit in the dog wash station. I purchased my ticket at 4:45pm and was told the wait would be around an hour. It's almost 6:30pm, almost 2hrs later and the same customers are still occupying the whole dog wash. The customer service is great here. Never had an issue.
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November 2023 by Flute_Player 1.
The first time I went in a month or so ago, the customer service was great! The employees kept asking if I needed help and if I was good, and they were very respectful. When I needed help and asked they walked with me and helped me find the items I needed, and at the end they made sure I had everything I needed and were polite.However, the second time I went in today, I got a different experience, and it wasn't the best. I walked in and looked around for rat food. I went to the section where I remembered it was and looked for it but it wasn't there so I looked around the store for an employee who would be walking around but didn't find anyone, I understand they may have been low on staff at the time or were busy with other things. That was okay, but went I went towards the front I asked an employee where the rat food was and they pointed towards the back of the store. I told them that I looked their already and was thinking they would walk there with me, but they asked someone else and talked to me again saying the same thing, that it was at the back near the pet wash. I just nodded and went back there and looked again, couldn't find it. I was walking back and no one asked if I was doing okay, the same person was there when I walked out and I had nothing in my hands, they didn't even ask if I had what I needed. I was just ignored, no greeting, no goodbye, no checking in. I did not expect the same experience as last time, but I wasn't expecting to be ignored like that and have barely any help.So far I think the good outweighs the bad, the first time was quite pleasant but the second time was just disappointing, I just ended up wasting my time and returning to my car with nothing.
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November 2023 by Jacob G.
When I went into tractor supply with my children Tammy was very rude and didn't even bother to help me look for an item I needed for my animals.
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November 2023 by Hello Goodbye
When I delivered their freight here, on time, I got a snide"What's Up?!" for a greeting. Nice professionalism here (eyebrows raised). From reading the comments here, I tend to believe the negative reviews as truth. I wouldn't want to shop at this store with an attitude displayed by employees like that.
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October 2023 by Diablos Micheladas
I call to inquired about an item, TAMMY answer the phone and did not hesitate to saved for me, as soon as I arrived she welcome me and gave me a great customer service, is a pleasure going to places were they treat you like familyThanks tractor supply team Van Buren
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October 2023 by Chris C.
We buy our dog food here (kinetic) and it's always in stock, customer service is always top notch, I'm always greeted at the door by the cashiers up there and everyone is very helpful
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September 2023 by megan brousseau
CORPORATE bureaucracy at it's WORST! Twice now I have had my same day delivery not delivered and I had to go down there at feed time and get it. May sound petty but this a ranch and when you say feed is coming, animals depend on it! So my same day delivery reward was used up twice and not replaced. I am now 30 min into my second call to try to get it returned by corporate because the store cannot fix it. Tractor supply came into our (once) rural area and in doing so put our feed store of 30 years out of business and this is no replacement service wise. AND they don't carry hay so we are forced to drive 20 miles for that. Sad
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September 2023 by TORO FILMZ
They should put a closing sign time for the dog showers or information i went at 7:15 & they said they were closed for the day because it takes a 30min time to clean up yet they close the store at 9pm ridiculous
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September 2023 by Brenda J.
This awesome self service wash was perfect. They pretty much have everything you need to wash and tidy up your pet! Also $9.99 you can't beat that!
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September 2023 by Wonder Widder1069
I get my chicken feed n such from here, reasonable prices, I’ve purchased feed and it was moldy due to recent rains, they refunded me, obviously had to go out of my way to make the exchange however but they were helpful about it. On another note when aunt Tammy sales associate tries to persuade you to purchase two geese and opt out of purchasing a duck Don’t do it ? they’re bigger dirtier and if you don’t devote more than a hour a day to hopefully befriend them they are aggressive ?
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July 2023 by Angela Maxwell
We're here in CA to assist with the impact on wildlife due to the wildfires. There was no one in line. Just wanted 2 bags of pine pellets. That should have taken less than five minutes. We're a tax exempt rescue. Yet, 15 minutes later. I'm still trying to buy 2 bags of pine pellets. I no longer had the time to care for cashiers to figure it out. When I told the 2nd cashier I did not have time to deal with this any more. We'd just pay the tax. She didn't apologize said a snotty "oh wow". I'll not be back to that location again.
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April 2023 by Lauren Hall
Great place to wash your dirty dog! They usually have 5 different shampoos/conditioners to choose from (although they were down to one) when I went last. They provide towels and a wall mounted blow dryer with grooming tables. Only $9.99, first come first serve which sometimes leads to long waits , they only have 2 bays. But helps make the dog washing process a little less back breaking.
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April 2023 by Sharon D.
Outstanding store with helpful and friendly staff. I love the self service dog wash . It makes bathing my large dog easy. I will remain a loyal customer and have recommended them to everyone. Their supplies for pets is outstanding as well as gardening tools and seeds.
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March 2023 by Alex U.
Great store, they have a lot of good quality and organic fruits and vegetable trees. everyone is very helpful. Anytime I need help there is people like Tori who goes out of her way to make sure I've got everything I need.
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March 2023 by Nicole Young
My husband and I went to groom a couple of Golden Retrievers , which actually, belong to a good friend of ours. Every employee we encountered, was so friendly, they were very good with the dogs. Anytime, we asked them for help, the employees were right there for whatever we needed. We do have a Tractor Supply Co. , closer to where my husband and I live. However, we really enjoyed this location. We’re going to back again.
