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April 2024 by M Sosa
Staff were very helpful.
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August 2023 by X5 MEDIA
WOW NEVER AGAIN had to pay 128$ for something I pawned for 90$ is crazy place is ran down and dingy the homeless surrounds this place people are just scamming and please don't bring your jewelry or electronics PLEASE IT WILL BE A NIGHTMARE
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December 2022 by Jon Jones
It's the only pawnshop I've been to that gives fair loans on guitars. Adam actually knows their value, an unusual thing for a pawnshop.
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December 2020 by Essence Collier
Great Service. Alfred was great and helped in a slump
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December 2019 by Dark Ariel7
We had an agreed upon price for an item. They said they would put it away for me as I was driving there to pick it up. Not 20 minutes later I get a text telling me that they already sold it. I wasted my time and gas money to get halfway there only to read that at the gas station and have to make my way back home.I cant say I am a fan of businesses that do not keep their word.EDIT. To the response. It was through the app Offerup. So please dont try to weasel your way out of responsibility. You said you would hold it. Weather or not I had paid for it yet, if you said you would hold it you should have held it. I attached the conversation as proof. Please try to talk your way out now?
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December 2019 by Angelica Vazquez
They posted a bike on offer up, I replied within thirty minutes of them posting it and I called them. I asked them to hold it for me until the next day because they were about to close and I couldn’t make it in time, he said yes and took my name down. The next morning I called when they opened to make sure it was still there and they had already sold it!!!! I’m so upset!!! That’s so unprofessional!!! Don’t tell someone you will hold the bike for someone and then sell it to someone completely different!!!!!
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December 2019 by Walter Larrimore
Made a good deal on a guitar buy, would buy again.
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December 2018 by Jacob Imamura
I have been here a few times to buy or sell items. Their prices could really be better (they're a tad bit high compared to other places) the only reason I keep returning is because of Elias, that dude was awesome from the very start! If you come here just ask to speak with Elias, you will not he disappointed I promise you, he even searched high and low for some crazy glue to fix my broken sunglasses! The whole store is great. Clean, organized and everyone is professional. I would hope that they could make Elias the manager because he's definitely ready for it. Great job dude! Keep it up!
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December 2017 by Shaaf Patel
they are super lowballers. tried to get loan on some brilliant indian sets, 22k , more than an ounce each set. at the price today for gold they are valued more than 3400. they refused to give me 1800. didn't even try to work with it. given the value i think these guys need to goto customer service school and negotiation classes. i guess they make plenty on 18v dewalt tools.fot their pawn service i give them 2 stars.i did notice a lot of tools and some musical stuff guitars ect. but the lowballers prices were marked up beyond what I'm used to so im not a fan.
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December 2016 by Lainey Nail
I have been coming here many many years for all sorts of things, and have never had a bad experience. Everyone here bends over backwards to help you and they are always willing to do the best they can for you. A good place to go to look for jewelry or a musical instrument or TV. The reason they have been successful for so long is you can completely trust them. Don't listen to any negative comments- these guys are awesome -
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December 2014 by Sergio Jaramillo
Sold me a Mic they said they checked. Doesn't work at all
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December 2013 by Rozmry Aranda
WORST SERVICE EVER!!!! The ONLY one working was the young girl*NEED A MANAGER or someone with CUSTOMER SERVICE SKILLSThe fat white guy just ignored the fact that there were customers & theother guy started a transaction then had the young girl finish up... NEVER AGAINA scale from 1-10 it is --> 2 thumbs DOWN a NEG - 8*
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December 2013 by Kelsey Kelly
Love their customer service. they took their time with me and my loans. answered all my questions. they did not rush me or make me feel pressured. great staff! love them!! thanks!!!!!