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February 2024 by Fernando D.
Came today to get chicken on sale from the meat counter. Dianna assisted me and had a terrific attitude! Dianna was courteous, kind, and provided the very best customer service I have seen in a while at this location. She bagged around $50 worth of chicken for my family into individual packs of 7. Normally, the younger guys working the counter seem angry or unfriendly when helping me and my family even if I repeatedly say thank you , you don't get a response. However, Dianna made this trip to Stater Bros a pleasant one which makes it easier to choose to shop at Staters instead of Ralph's. Thank you Dianna!
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February 2024 by Scott McDaniel
At this Stater Brothers. These stores always lie about their sales. Confronted the store manager gave me $2 back after I confronted him. Many times I don’t make an issue. I am sick and tired of being ripped off at the cash register by their false sales. I’m killed financially by a thousand cuts they inflict. Multiply that and they steal millions from customers. My complaint is all the advertisement in the store that doesn’t match up at the register. If you multiply this a thousand times it makes a lot of money for the store. The sales are deliberately deceptive to make you and me buy something at a discount that is not true. I have to be so observant to stop their ripoff strategy.
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February 2024 by Richard T.
wish it could say terrible instead of not good at the top they got employees standing in the middle of the street talking & yelling across parking lot to another worker while holding up line of cars it's just sad to witness Shannon needs to get it together.
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February 2024 by Sandy Morgan
I love this Stater Bros location. Everything is clean and neat. Easy to find what I need. And the employees are very friendly and helpful. The fresh baked telera rolls are heavenly ?
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December 2023 by Della A.
I just want a shout out Torrey the cashier! He ALWAYS has the best customer service at check out and is sooo kind! He always has a smile on his face!
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December 2023 by Jeanette H.
I give 2 stars for the Deli (Stater Bros. in Brockton) Spanish rice was super dry and hard to eat . Chicken in my tacos was cold.
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December 2023 by Juanita Kodera
I love this location so big and CLEAN nice a roomy staff always so extremely friendly and helpful.
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December 2023 by Rose Espinoza
My local neighborhood market, the staff is friendly, store is always clean, the flower dept always has great bouquets and gifts and arrangements for every occasion. The meat dept has quality meats and the seafood as well. A little expensive but worth it.
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December 2023 by Scoot Her
Shopping here since the old store. Always clean and neet store.
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November 2023 by Chris A
I have been a loyal customer to this specific location for over a year now and when I went yesterday (8/20/23 at 7:36) the laziness from our cashier Alex was unbelievable. He rang up one of my last items and it was a pack of nissin noodles at over $8 and when I addressed it and told him there was a markdown tag with them at $3.88 he said “oh i think that’s for one cup” so i replied with “seriously that’s a crazy price, it’s $4 for one cup?” and he just stuck with it and he said “yes”. Then as I’m trying to explain the specific amounts I want taken off different cards I guess I was talking to myself until he wanted to stop talking to the cashier behind him, but he never stopped just punched in the numbers and turned back around to talk with her. Rude customer service from a lazy cashier who would rather chit chat and make me jump through loops to get his attention. I won’t be returning while people like him are working there with customers. He should be outside returning carts because he’s giving this store a bad look.
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November 2023 by Marisol A.
After going to three different stores looking for Uncle Bens rice, I called this one. Tiffany answered and went to look for it. She was on the phone with me the entire time. She got the bag bag and put it away for me to come get it. She could've easily just lied and told me they didn't have it. I would've not known. But she didn't. The store is very busy Rightnow since it's the day before Thanksgiving. I just wanna say thanks to Tiffany and tell her that I really appreciate her. You're the best Tiffany!! Thanks to you I'll be able to have exactly what I wanted for dinner tonight! :) I hope you and your loved ones enjoy your holidays!
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November 2023 by Shannon
Love this store. It gets busy but not often while I'm there. This is around the corner from me so I'm a diehard fan. Pretty much the cheapest store around and for 50 years or so our family has been with this store. They haven't provoked us in anyway to not want to shop here. Honest and down to earth without the membership card. They have a coupon online linked to their staterbros app. Now you just have to provide the telephone number to use it.
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November 2023 by Joe Valdez
I'm a big fan of StaterBros. I was both impressed and all too familiar with the quality and vast variety this particular store has to offer. All in-store and very clean with professional and courteous employees. This is a one stop store for all party and household items from seasonal to daily living
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November 2023 by Jay Miller
Terrible customer service. To start when checking out the cashier doesn't greet me or acknowledge me in anyway. Then the cashier takes out kale from the plastic produce bag and puts it in on the dirty belt that clearly hasn't been cleaned. Finally the bagger puts my raw chicken in the same bag with the kale. I am not sure if the workers are clueless or rude. But I wont be coming back to find out.
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November 2023 by German Gonzalez
Really good products and love the kitchen and sushi section.
