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November 2023 by Aaron Shorter
*Highly Disappointing Experience at StapleMy recent visit to Staples turned out to be exceptionally terrible, and I feel compelled to provide a detailed account of what happened.I went to the store with a simple request to have an item price-matched, as Staples had done before, as evidenced by my receipt. However, the store manager, Kenneth, responded with rudeness and unprofessionalism. He not only refused my request but also suggested I go to another store, leaving me without a resolution.This experience not only reflects poorly on this Staples location but also raises concerns about their adherence to the price match policy. It's evident that professionalism and service standards were lacking during my visit.In summary, my experience serves as a cautionary tale for potential customers, and I hope the store management takes this feedback seriously to maintain their reputation and customer satisfaction*Buyers beware* Based on my experience, I strongly recommend against visiting this store for any purpose. They are rude and unhelpful.
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November 2023 by Cynthia “CaliGirl”
Purchased our office supplies and got our TSA Precheck done!Thank you!
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November 2023 by Google user
*Highly Disappointing Experience at Staple\\n\\nMy recent visit to Staples turned out to be exceptionally terrible, and I feel compelled to provide a detailed account of what happened.\\n\\nI went to the store with a simple request to have an item price-matched, as Staples had done before, as evidenced by my receipt. However, the store manager, Kenneth, responded with rudeness and unprofessionalism. He not only refused my request but also suggested I go to another store, leaving me without a resolution.\\n\\nThis experience not only reflects poorly on this Staples location but also raises concerns about their adherence to the price match policy. It's evident that professionalism and service standards were lacking during my visit.\\n\\nIn summary, my experience serves as a cautionary tale for potential customers, and I hope the store management takes this feedback seriously to maintain their reputation and customer satisfaction\\n\\n*Buyers beware* Based on my experience, I strongly recommend against visiting this store for any purpose. They are rude and unhelpful.
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October 2023 by Michelle M.
Came in today to do my TSA Pre-Check, and had fast friendly service. We already filled out the pre-enrollment paperwork online, so when we came in to the store today, our passports were scanned, we were fingerprinted, and pictures our were taken. Maybe 10 minutes total for both my husband and I. As for the rest of the store, we just breezed through, but the store was clean and everyone was friendly.
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September 2023 by Brenton M.
Hello world! As a regular DIY'er me and my fiancé go to Staples. When we're in the area we go to this location in Moreno Valley. Not just once, but EVERYTIME we have went we haven't had good customer service. The location is clean and big but that's where the positives end. For example, we brought in laserjet printing paper to print some wedding design on. We've done this multiple times at the Riverside location. We showed the cashier the packaging and receipts of our transactions in the past. She was unconcerned and told us to go elsewhere. After a long day at work, I just wanted a minimal amount of care or energy towards my request. Furthermore, their inventory always seems to be out of stock. If it's printer ink, toner, or human decency, they are out of it. If you want anything for your personal or business needs done in a professional manner, PLEASE go to the Riverside Staples location. Don't waste your time at the Moreno Valley location.
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August 2023 by Mimi S.
Thinking of getting TSA precheck then I highly recommend this location. Simple, easy, breezy ...no, not cover girl but TSA precheck complete. Make this process simple and schedule here and you'll see what I mean.
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August 2023 by Haidee Slack
Great selection of quality products. Associates are very helpful and accommodating.
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August 2023 by Shannon C.
The employees went over the top to help us find what we were looking for. They were all so friendly. The store was clean and well kept.
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August 2023 by Steve S.
The store had the supplies we needed for school at very affordable prices. All supplies totaled less than $50. The staff members acknowledged us immediately as we walked in the door. The missing star is because the place smells musty. Weird smell.
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July 2023 by Janel Ann
What a joke. Don’t go here for Amazon returns. 1 computer snd it’s slow
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July 2023 by Iphone I.
Amazon return is horrible. One computer. Waited 25 minutes for one girl to finish with the lady in front of me. Go to kohl's. What's a joke
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July 2023 by George Chira
great price for what he needs. But please offer metal cases for laptops in store. before he leaves for the university.
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July 2023 by Lisa Kekaula
Always happy with the service I receive from Staples. I can always depend on them to have a print job done by the time promised.
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July 2023 by Kathy McAdara
Staples in Moreno Valley has the best service!
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June 2023 by Claudinette Brown
My recent trip to staples was satisfying. I was able to have a poster made to celebrate my mother's 82nd birthday in a timely manner. The associates were so kind and helpful in their recommendations so I could get exactly what I needed. I had the option to pick up in one hour or the next day. I was impressed with the fast service. I would definitely recommend Staples for your printing and copying needs. It is rare these days that associates are so cordial and helpful. Most often you are ignored or expected to find what you need on your own. Cudos to Staples for doing it the right way.
