-
February 2024 by Kristine J.
Probably the worst location for Smart & Final since I've constantly feared for my life here the past couple times I went by myself. I got approached by a creep one time who was LITERALLY FOLLOWING ME around in the store. WTF. I had my key ready to attack just in case that person followed me to my car!! On top of which, yes homeless people are rampant here! They all like to camp out by this store smh. Y'all need to beef up your security to avoid any incidents from sketch people harassing or doing worse to your customers. Will never step foot here by myself again.
-
February 2024 by Robert Q.
Very poor customer service on February 10 around 10:30am I visited the store. As I walked in there was a dog tied up near the entrance. As I walked by I did not notice him and he nipped my leg. I went into the store and told the cashier about what had happened and she said that she would tell someone as I waited to see if she would call I noticed she wasn't going to do anything so I asked to see the manager. Manager finally came up he did not introduce himself so I proceeded to tell him what had happened. He asked if I was ok that's all he said did not say another word to me. As I waited to see what would happen the owner of the dog walks shop lifted a roll of duct tape. I called the manager over told him what I saw. He went outside asked for the tape back as he handed to him other items fell out of his jacket. The dog when after the mangers leg and bit his pants. The Manager was more concerned about getting back the items back then he was with me. Then the guy who shopped lifted was allowed back into the store. Another gentleman walked into the store the store and he said that the dog almost bit him. I left but returned to fill out incident report. I called corporate office on Monday morning and they have not even returned my call or to ask if I was alright. I worked in the grocery business for over 43 years and they always told to take care of the customer. Smart and final fails to do this. I found out the managers name was curtains
-
February 2024 by James Laiola
I actually don't remember visiting Smart & Final earlier today. But I used to work at a Smart & Final many years ago. As an employee I was very happy. This is an absolutely a great place to shop. Quite honestly I loved the management. I hated having to leave but unfortunately I had to move for family reasons. Which unfortunately took me further away. I sincerely miss working there.
-
January 2024 by Carmen Pena
Good store. Always stocked. Good prices.
-
December 2023 by Catalina Jimenez
I like it because there are things of good quality and for adults and it is not far away
-
October 2023 by Edwin He
This place sucked other than the security guard. He was cool but the employees sucked. They treated me like if I was gonna steal some thing I just got off work came to this place wanting to buy some groceries before I head home and I was treated like a criminal is this because my clothes are dirty? I’m a mechanic what are you expect? I had money I bought my food and I left and even outside in the parking lot I got treated like if I was some kind of alien or something I even had one lady take a picture of me while I was eating a piece of the beef jerky and drinking a soda like they’ve never seen somebody eat something after work , just place suck. The lady treating my groceries with so much disrespect threw the water bottles on top of my chips. It was it was horrible. I would never come here again they don’t know how to treat customers.
-
October 2023 by Leilani M.
A frequent grocery go to. A little hidden, not too crowded. Not as big as other locations sort of like a "neighborhood Smart & Final" which I prefer. Next to the railroad tracks so it may be alarming when it passes by. Easily accessible from the freeway. A little shady but they do have a security guard on duty. Personally I think he should be outside patrolling or at least by the entrance and exit of the store front to detour vagrants and solicitors but glad they do have security nonetheless
-
October 2023 by Charlisa Tolliver
Store has homeless living in the parking lot. No carts are available to shop with. Staff, when I asked a question, seemed obvious to anything but their stocking. Worst Smart & Final around!
-
September 2023 by JP
Clean and Orderly! Barbara the clerk was super sweet! I'd go back! ?
-
August 2023 by Joseph Smith
Homeless in front of the store and in front of office max makes the lot feel unsafe. Other than that the building itself is in good condition and place is clean on the inside.
-
July 2023 by Joel M.
Five stars bc I go here all the time this my local smart and final it's a small one but they have the stuff the only problem they have it the homeless ppl that have made this a shit hole outside the parking lot is full of homeless and they rob from the store it's embarrassing my best advice is bring your CCW with you at all times and mind your surroundings and leave nothing visible in the car I drive a Porsche and don't keep anything in it so I'm not to worried plus I don't carry cash but still Riverside PD needs to clean this up asap
-
July 2023 by el G Michoacan
My go to, to stock up on stuff... Great prices you just gotta look for them.. the staff is great the manager with a pepperd beard is awesome.. overall a good experience thank you all keep up the good work
-
May 2023 by Stephen Levesque
They are charging way higher prices than the other names stores. Ever since they where bought out they have risen they prices by 3 to 4 times what they used to be. I now order the items through walmart and have them delivered for way less. I use to love this store but now it really is casting me more to shop there so I don't. All my family says the same and they also quit shopping there.
-
May 2023 by Zassper Wulfox
Your security yelled at me across the store when all they had to do is approach me and have a civilized conversation. I am a human being like all other customers, not a dog to have orders barked at me from across the store.Will be contacting store winer and corporate about this issue
-
April 2023 by Gina J.
Transaction: 0272 Today, 4/12/23 Time: 11:57am I shop here all the time Picked up White Claw that had a shelf sale price for $13.99. Rang up for regular price of $18.99 Got to the register and the cashier told me that he couldn't adjust the price. So I asked for the manager and apparently he didn't want to call the manager because he said that they can't change the price either. So your daily sales is minus the cost of the white claws I left at the register. And very perplexing situation that the price couldn't be honored being that the shelf sticker price was still attached to the shelf. I can't believe I wouldn't of been accommodated for such a small price. I understand the sale ended yesterday but if that's the case these shelf tags should of been off earlier this morning. The excuse was that the person who does these must of missed it.... I've worked retail and I know every person who works the am shift gets an updated sheet to go around the depts to take off expired shelf tags.
