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May 2024 by Valkyrie
Tell your girl that works for that there is NO law in the state of California requiring an ID to purchase a lighter.
That is though, a violation of my civil rights and fraud.
Lying and saying it's law when it's not, is a crime under the law.
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April 2024 by Ernesto Jacobo
Scam alert, don't pay with your card, they tried to get me with a $125 dollar fraudulent charge at the gas pump #9, I'll think twice before I use my card here.
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March 2024 by Lorene A.
They changed the price of the gas after I started pumping gas. I am pretty sure this is illegal.I i will ask my brother who is a lawyer, maybe there's a class action in this.
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December 2023 by Joe S.
Worst gas station around. Clerks are too lazy to add receipt paper to the pumps. They say the pumps are too old and won't print. Either way it's a poor excuse. Been like this forever. Pretty dirty place and the clerks welcome all the homeless to sleep in the store. They are always in there early morning sleeping at the tables or on the benches outside. Dirty.
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July 2022 by Nancy Badior
Today (jun-15/22) I was in shell Gas station (Alesandro Blv. Riverside 8:00 p.m ) .I didn't receive good service from the cashier that was a woman very rude that behavior is unacceptable from a shell employee that is a good company .
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December 2021 by Cindy T.
I have lived in the neighborhood for 15+ years and used this station occasionally. It now has a new manager and boy has he turned the placed around! I now purchase all of my fuel there and buy gas cards for my employees and gifts there. All of the stations in the area have homeless problems - Shell is kind to them if they are civil and sober and let them use the bathrooms (very clean) but they don't let them loiter or pan handle. For that reason my elderly parents feel safe going there. Hands down this station is far better then the Arco (.35 credit card charge - major violent and pandering homeless problem ) and 76 station (filthy) just blocks apart.
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November 2021 by kamran shah
Don't go there. They charge you extra and worst staff ever
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August 2021 by Ambrosio Hernandez
Only place I go to for gas. Never packed when I go
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August 2020 by Christina K.
So I've been traveling for over 5 hours and we got gas to fill up and needed to use the restroom badly. The cashier said we couldn't use it, we went to the restaurant and said the same thing. Called the manager and said doesn't matter that we paid for gas we couldn't use the restroom. Terrible customer service. Without spending any money at Arco they were so nice letting us use the restroom no questions asked.
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May 2020 by Glecy L.
I had never had an issue here to gas up my car. I never had to go inside because i use their automated keypad to pay. But today i accidentally locked my keys in the car... I went inside and they helped me right away and was offering me a chair to sit while i wait for my help. Thank you!!!!
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January 2020 by Alexis N.
Terrible customer service. Had two people working the counter but only one was ringing people up. The man ringing up people was helping another man who was taking his sweet time with lotto tickets and after five minutes of people waiting in line (people who were obviously annoyed) the man being rung up realizes he left his money in the car and needs to go get it. You think the man at the register would now ring up others while waiting for him to return but NOPE! and the other girl at the register never offered to help or anything. Got so irritated i just left. Wasn't worth giving them my business at that point.
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July 2019 by Justin Bottrell
Do not go here. They will charge you more then they advertise on their sign. Warning..
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June 2019 by Kevin Hooper
Use to be a five. Now it's a one cause they got rid of the 4 packs of redbull.
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March 2019 by Gary Hiniker
Company is violating their own pricing advertised. Attendant was notified and didnt seem to care. Bad business practices
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March 2019 by j b
Do not go here. They will charge you more then they advertise on their sign. Warning..