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December 2023 by Mike C.
Craig Davis is the best service advisor I've ever had. Came in for an oil change and he got me in and out in under two hrs. He was polite, professionals, and just all around good people. Highly recommend coming to see him for all your Chevy service. Thank you Craig, I look forward to coming back.
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December 2023 by Ray R.
Took my 2022 Chevy Silverado, 2500 to get new batteries as well as a heated steering wheel. I had the pleasure of dealing with Craig in service. He was definitely helpful and stood true to his word regarding the vehicle and when it would be done. He definitely saved me sometime and a headache having to take my truck down several times with just being able to get both issues taken care of on the same day. I would definitely recommend that has a Chevy and needs help in service. Definitely contact Craig who will definitely take care of you. Thanks Craig!!!!!
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November 2023 by Rick Munder
They completed an oil change and replaced two batteries and it was overpriced. It's a dealership, what do you expect?Aside from the high price, it's a good place to get work done. They treat you well and are straight forward.
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November 2023 by Rick Godsey
Alberto Ceballos is an excellent service writer and possibly the best I’ve ever known. He was patient, concerned with providing excellent customer service and knowledgeable about what I needed done on my vehicle. I’m definitely using your services moving forward. The previous dealership seemed like they couldn’t care less if I ever returned.
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November 2023 by Edward O.
Inquired about a Camaro and they wanted $5k in markup and near $2k for dealer add-ons. Posting this as a warning to other consumers not to accept these practices from dealers.The above sentiment was relayed to Riverside Chevrolet on another platform, and in their response to my review, Riverside Chevrolet claimed the vehicle inquired about was a Zl1. It was not. The vehicle I inquired about was a 2SS with the SS1lE track package. Somewhat hard to find, sure, but not at the level of a ZL1. Even with that, I still find this practice of markups rather egregious. In the end, this dealership proved itself to be not only greedy, but also dishonest, or at the very least incompetent. I stand by my warning to other customers to look elsewhere.
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November 2023 by Frankie R.
Tania at Chevrolet service is the best service person I have worked with. She goes above and beyond to help in anyway that she can and she communicates on time and make sure things are handled in a timely manner.
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November 2023 by Steve Villanueva
Luis Choza, Sean Henderson and Andy in finance Absolutely Killed it and went above and beyond with customer service with Elaine my wife and I.They made us feel like family! and that's not something you get today, when it come to customer service. These dudes are absolute studs when its comes to making sure we get what we need, not necessarily what we wanted. we came in for the Z71 Suburban and left with the best truck on the lot 2024 Silverado 2500 Z71, which met all of our needs and a little more :)Thank you Riverside Chevrolet Team!
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November 2023 by Mike V.
I needed an emergency service and was short on time due to it. I rolled into Riverside Chevrolet service around 2PM and explained my dilemma to Service Advisor Steve Edwards and he immediately took care of my issue. I was notified by Steve that my truck was ready for pick-up. Steve Edwards was AWESOME! I think you guys are fantastic.
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October 2023 by Steven D.
Luis Choza, Sean Henderson and Andy in finance Absolutely Killed it and went above and beyond with customer service with Elaine my wife and I. They made us feel like family! and that's not something you get today, when it come to customer service. These dudes are absolute studs when its comes to making sure we get what we need, not necessarily what we wanted. we came in for the Z71 Suburban and left with the best truck on the lot 2024 Silverado 2500 Z71, which met all of our needs and a little more :)Thank you Riverside Chevrolet Team!
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October 2023 by Carol B.
I purchased a new truck from riverside Chevrolet and all was good until I had a problem! I can't get a call back from them to answer even the simplest questions and the financial department is unorganized and couldn't proDuce copies of documentation for the corporate office when they requested documentation for the buy back of said truck I recommend buying elsewhere and buying a different brand all together as my 2023 Chevrolet Colorado truck died in July with less than 500 miles on it and it is still to this day sitting in the service department... it is October 31st And no parts in to repair it yet
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October 2023 by Kami Post
Our experience at the dealership was great! First and foremost, the salesmen that we dealt with were NOT "pushy," which we really appreciated. Second, the purchasing and signing process was a breeze - quick and easy! We will definitely go back if we need another vehicle!
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October 2023 by Casey Rock
Craig was amazing! He made me feel so taken care of. The team fixing my vehicle were quick and efficient. This experience changed the way I think about bringing my be home in to the dealership for service. Thank you!
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September 2023 by Anthony DeMilia
Terrible customer service at the service center. I made an appointment and when I got there there they said there was no record of it. Maria took my truck anyways and promised it would be done by the end of the day. While I was waiting for a ride I watched the technicians lock keys in vehicles twice and have to pry the door open to unlock the cars again.So 5pm rolls around and I haven't heard back from Maria. I start calling but there is no answer in the service department. I call around to parts and sales and finally get ahold of the service manager who has Maria call me finally 5 minutes before they close. She tells me nothing has been done! When I picked up my truck I found they left the paper floor mat and plastic cover wedged in my stuff.Don't go here unless you want to be lied to and have your vehicle treated like a beater. I'll be going to another dealership to have this job finished.
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September 2023 by Darrell Harrell
Our service advisor Alberto took great care of us. We were told prior that we needed certain services based off of mileage, come to find out its not necessary at this time. Saved us a lot of money. Will be back for our other cars services.
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September 2023 by Cindi Bowen
We bought a 2024 Chevy Equinox on Sunday. George Aziz was a great help getting us through the process of buying the car. Showing me every detail of the car was also very helpful. Derek in the finance department was great! Thank you Riverside Chevrolet