Riverside Chevrolet is a premier dealership in Riverside, CA, offering a favorite selection of new vehicles and other popular models, including cars, SUVs, and trucks with the latest design, technology, and features. The experience can vary, with some customers reporting a difficult process initially. One reviewer noted a long, hot search where sales reps seemed frustrated and unhelpful, pushing models that did not fit the customer's needs. However, intervention from another staff member turned the experience around; they took time to listen, located the exact truck in inventory, and brought it for viewing within minutes. From there, the process became smooth, with fast, fair negotiations and efficient financing. Other reviews highlight consistently great experiences, with staff described as always on it, working hard to get the best deal and highly recommended. Specific staff members are praised for being awesome, making buying a car easy without pressure, and being very knowledgeable in helping find a vehicle that meets needs. The finance team is also commended for working magic to get payments where customers needed them. Customers report feeling super comfortable, with staff helping with all questions and providing much kindness, leading to plans to return. While one reviewer observed internal friction among some sales reps, the overall sentiment praises the staff for their intervention, dedication, and ability to ultimately deliver a satisfying purchase experience.
