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June 2024 by Rafael Mercado
I've called multiple times today and every time the calls don't even get picked up, they get put on hold directly and I've been on hold for over 15 minutes each time until Ive decided to hangup because this is ridiculous. They need to hire more workers cuz that's crazy
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May 2024 by Doug Holden
Clean friendly place
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April 2024 by Edwin B
Store is always clean and inviting.
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April 2024 by Frida Rodriguez
This is the worst Rite Aid pharmacy customer service. The drive thru like always takes forever even when there is only one or two cars in line. Not to mention the older women with glasses is always beyond rude especially to those who do not speak English very well. She lacks empathy and understanding. Beyond rude and not helpful at all. Her name tag is too small to read from afar but her name starts with an N. She will ask for you to repeat what you’ve said many times and I’ll always respond kindly and she will talk back with a rude tone.
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March 2024 by kathleen Alona
Waited in the prescription drive-thru line for 48 minutes and there were only 2 cars ahead of me. This is completely unacceptable. I will be going across the street to CVS for further prescriptions.
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January 2024 by Eddie Garcia
Waited 30 minutes for my prescription while the pharmasists in the back arguing...30 minutes to wait for my meds really...plus i was the only one i line!!
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November 2023 by Amy
Great products for quick shopping
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October 2023 by Larry R.
I have neuropathy due to spinal injury and it's comical to see me walk with a cane. This is the reason the drive thru pharmacy was a win. After dealing with the drive thru pharmacy and the employees there? I'd rather walk than deal with this location or RiteAid anymore. They're supposed to help people but cause problems more often than solve them....
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September 2023 by Ariel B.
The general manager Byron is incompetent and will turn you away if you try to return an item. He claimed I had a fake receipt over the logo being a tad bit smaller than their original receipt. He didn't try to scan or look up any serial number. I did purchase a few makeup items from the riteaid in Colton on Washington St and they physically gave me a copy of my receipt it's an older store and so I assume you can go to any rite aid to return. But apparently if the receipt looks a little different then you're a fraud. Completely felt humiliated and had to leave to the store and go to another riteaid that took my products back with no hassle.
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August 2023 by Hector C.
Incredible long wait. I went to doctor urgent care they seen me in two hours out the door with my prescription. Rite aid took me 3 hours just to get my cold prescription from pharmacy Sick and waiting
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July 2023 by Blythe Lollis
My RIte Aid store on Limonite is the best, the people know me when I go in, they are also friendly & smiling
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July 2023 by desire cabral
Every time I come to this pharmacy I always have problems… whether I call my prescription in 2 days before, 1 day before, or the day of it is never ready when I’m told it’s “ready for pick up” and I’m having to either wait 30 min minimum or have to come back the next day. The main front desk woman always seems to be having a bad day and comes with an attitude. Try to give benefit of the doubt and try to understand but when it’s consistently like this, it becomes very frustrating.
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June 2023 by Samantha W.
So I'm leaving this to educate because unfortunately the two older people working the front were not very educated on dollar bills . I went in to buy my son sunscreen and only had a 20 in cash cause o left my bag at home . The man that checked me out accused me Of my $20 looking funny and I said it's old but not fake. I'm a hairstylist and already tested it at work it's real. He then gets a second opinion by the older woman with a short pixie cut and she agreed it was fake. They both then ran a marker on it and it came out real. But still told me unfortunately does not meet their standards and hands it back. So here's a photo of the 20 with their marking on it and here's another photo of a simple google of what the marking is supposed to look like. This was extremely inconvenient and honestly I personally felt they were treating me like I'm some kind of criminal with a fake $20 . Also I'm pretty positive their not supposed to return the cash to the person if it's fake. I do think this should be addressed this is very basic training for anywhere, including where I work and received the 20 . This was at 10 am on 6/27/23
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June 2023 by Cheryl Sandala
I really appreciate that Rite Aid carries homeopathic products in addition to mainstream over-the-counter medications. Whenever I can't find something, the employees know exactly which aisle it can be found. Prices are reasonable. And I appreciate that I can earn rewards to spend later.
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March 2023 by Doris Mackay
Customer service is always polite and helpful..most importantly patient with sending my doctor requests that weren't in the system but due..would recommend to anyone
