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January 2024 by Candelaria Perez
Colin has a very helpful service and answered all my questions. Thank you.
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January 2024 by Steven Knapp
Very professional courteous awesome staff. I brought a backhoe for delivery and was took care of in 20 minutes .can also park outside gate if you need .
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January 2024 by Walt C
Hello, the Riverside County government is curious to know if you're planning to sell some or all of your land and business someday, or relocate nearby to a smaller land due to automation? A group of investors told me they want to build a new Riverside Chinatown Plaza or boutique "strip" entertainment retail resort in this area, similar to the one in Las Vegas, NV strip, and it's the best location available. This land should be designated as a tourist attraction for retailers/restaurants (where RDO Equipment Co. is now at), plus a new hotel resort building, a pagoda statue, a botanical garden or mini–'Burning Man' fireless site, one temple, and one research building operated by UC Riverside. While unofficial, Highgrove is known as the "Riverside Strip," similar to the Las Vegas Strip in Paradise, NV, that is waiting for tourists someday. This dream proposal will dramatically transform and reshape the Highgrove and Spring Mountain Ranch area, boost excellent tax revenues for the Riverside County, draw tourists from all over the world, and uniting closer to the UC Riverside campus community. Perhaps not today (or maybe never), but be prepared to receive phone calls from investors and Riverside County government officials, constantly, during the next decade or two. Thank you for supporting our community and Riverside County.
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October 2023 by David Alexander
First of all, I was not going to leave a review but yesterdays call changed my mind. Last year 2022 I bought a mind loader, such a perfect machine for my compost operation except within 3 months started overheating. It went back to the shop 5 times with no luck the machine kept overheating. Months went by, the problem persisted. They tried fixing the issue however they did not have the knowledge to do. In January the machine completely stopped working at our site. They sent a mechanic, couldn’t fix it, they sent another one at lunch time, he couldn’t fix it, sent a third mechanic and he made it run. He said the machine should run now but needs to go back to the shop. Next day when tried starting it to my surprise it won’t start again.upon inspection the machine was leaking oil from the middle. At one year after he sale theEquipment had the following problemsHydraulic oil leaking gas leaking right side bulb did not work, Ignition came off, charging port did not work, there was a strong noise in the swinging arm where the bucket goes.Yesterday I received a call from a guy named Kane telling me that Vermeer bought the machine back. He also stated that they fixed it and sold it. I can’t imagine all the parts that have been compromised with the overheating problem all this time because of their lack of knowledge to fix such machine. Now they still still want $14,000 even though I already paid them $10,000. ToThis machine took way more than it help my business. Then they turnaround around a sell it to someone else who may experience the same. I gave them enough time to fix and I asked for another machine in exchange it was not convenient for me to let it go and do all the work by hand but honestly I did not want to pay $58k for something with so many problems within one year. I spoke with everyone at Vermeer and no one truly knew what to do. Greatly showed company culture. And on top of this yesterday Kane calls me and Tells me to pay 14,000 to set off the balance or they will sue me. Great customer service . YOU ARE RECEIVING THIS REVIEW BECAUSE OF YOUR IRRESPONSIBLE BRANCH IN LOS ANGELES. I’ve called everyone and no one wanted to help me.
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August 2023 by Sam Galindez
I really like the people that work there, Edgar, Steve. There front desk gave me water and some ice cream ?, really nice. The reason why I didn’t give them 5 stars is cause they recently changed to a call center. The call center really sucks. I use to be able to talk to Steve or Edgar and got my stuff. Now it has to go through a call center. Those guys don’t know left from right at the call center. I over night something and I had to wait 5 days to get it. John at the call center is rude as hell . I had some other issues, but this review would be to long. Please bring it back to what it use to be like
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August 2023 by Columbia Water Gardens
Needed parts for my 2014 Zaxxis 27u. Price came in fair and availability was immediate.
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June 2023 by Victoria L.
Excellent customer service they delivered my tractor for me. I had one issue and they came out and fixed it. No problem no charge because it was still under warranty. It was a very good experience. I must say fine. Large equipment is not fun it's scary especially when you don't have the means to bring it in for repairs. I will always recommend this company .
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April 2023 by Salvatore Rivera
Love this guy's always have what I need in stock. Always the right part
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February 2023 by Duane “Ozzie” Osmon
Helped me with a 310 problemAnd thanks to Luis Perez and Ed KuehnemanFor the extra help
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January 2023 by Nino F.
This review is long overdue. I purchased a machine from RDO Equipment five months ago and I've had nothing but problems with it within the first hour of running it. A month ago they sent a bunch of engineers out to start looking at the machine and reassuring me that they would find the problem but the only thing they continuously do is have me test test test. We are nowhere closer to resolving any of the problems. it takes an eternity for the service manager or for the acting general manager to get back to me when I have questions I'm regretting my purchase from them as it affects my livelihood in the way I make my money. I don't wish anythe frustrations that I've had with this company for the last 5 1/2 months.
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December 2022 by Bryan
Great customer service, professional work, clean and friendly. I never have a problem scheduling work on my equipment.
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October 2022 by Thomas Naranjo
Great customer service. I always call or text Rose and she gets back to me with quotes and places my products on will call! I’m in grab a coffee and out with my parts.
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May 2022 by Andrew McArdle
Albert at the parts desk is the god king of John Deere parts. That man has helped me through countless parts searches (for over 5 years now). Honestly, talent like him is super hard to come by.Overall customer service and parts availability is good too. RDO is a professional dealership on par with the best.
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May 2022 by Jackson Enright
Luis Perez in serviced assisted me. He was awesome with answering all my questions and help guide me with what I needed. Highly recommend RDO. ask for Luis Perez to help you with your needs and he’s got you handled!
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April 2022 by Crystal Hummingbird Muller
Almost perfect! But, when my order came in knowone got back to me. But, we got it all taken care for and they shipped directly to my buyer. Thank you so very much, I Definitely would and will recommend them to others and I wouldn't hesitate to order from them again. Thanks so much for all your help.
