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July 2024 by jwil6311 Wilson
Went in earlier. The casher Lilly C. Was not to friendly. She was not approachable.
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June 2024 by Monica Gaytan
I used the app today to order 2 family meals. My email confirmed it was ready for pick up. So I went to pick it up the older lady behind the display case said oh I always get the online orders and they never pick them up! So I just didn't make it. Then proceeded to ask if I needed something. Umm.. No thank you because then I would have to wait to get fresh chicken for the amount I am getting. That's why I ordered it online!! I guess I'll go with Vons from now on.
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June 2024 by Francisco “Kimosabitu” Cornejo
Pleasant place to shop
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June 2024 by Yadira Martinez
Not all but most employees are extremely rude. I had an encounter with a self checkout employee, I didn’t get his name but respectfully, he isn’t hard to miss because he is a person who has (dwarfism.) He was extremely rude! He was bagging someone’s groceries & placing them into the cart behind me. He then pushed the cart & it hit my backside. When I turned to say something he was at my cart looking through it asking if I paid for my things or not ! While I was clearly checking out already. He didn’t even apologize for hitting me with the shopping cart.
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June 2024 by Southbound Suarez
This is my #1 neighborhood grocery shopping experience. It used to seem as if Ralph's was always a bit more expensive. Nowadays with such inflation it's actually not too bad. I very much appreciate the fact that they remain open pretty late. These days, not everyone works or lives a day shift. But unfortunately like everywhere you go the zombies come out at night too. However, despite being plaqued like everywhere else in town with the Zombie Apoclypse, they hire friendly security guards. Both the security and the manager Joe, do an excellent job of keeping the Zombies well behaved. They treat everyone with dignity and respect, while keeping it strictly business. All customers are welcome to shop in a safe well managed environment. I can't say enough about Joe B. He has been our go to guy when it comes to groceries. He has been a part of the community working at this store for as long as I can remember... Besides, the late hours, I would say that he is another reason we shop this Ralph's. My wife and I always get a little concerned if we don't see him. Obviously he deserves a day off, but I don't have any idea when he is ever not there to greet us, check us out, or box our groceries. Thank You Ralph's/Krogers brands for retaining great employees. It really makes a difference!
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May 2024 by CBR Investing
Horrible customer service!!
Bought 2 pkgs of corn on the cob, Crawfish and other stuff for Mothers Day Dinner. Crawfish was precooked and flavorless, buy wasn't expecting much, they are really hard to find.
But the corn on the cob was spoiled and rotten!!! Opened the pkg and the kernels were mushy and it stuuuunk!!! ? Wife took back 1 package and the rest of the 2nd package that I had opened and threw away the packaging.
Management would NOT refund the corn without the original packaging even though we had the original reciept!! Not sure why, but the wife came home, dug through the trash and found the 2nd packaging and went back for the $6.99 gift card!!!!
Yes, not refunded back to my card, not cash, STORE CREDIT!!!! SmH
Our family has been in Riverside since the 1920s, we've never liked Ralphs, prices are always too high, but you'd expect a higher quality. . .not anymore!!!
Stater Bros or Northgate Gonzales, heck, I thing Maxi food might have better quality and better customer service. Sad to see such a large chain give customers such a hard time for a refund for spoiled product bought just a day prior.
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May 2024 by R. G.
I shop here regularly. There are a few really nice cashiers. But, the manager is a jerk. The people at the deli are MIA. I constantly leave without buying deli meat or salad because NO ONE is ever there. I waited today for 10 minutes and nobody ever showed up. This store is going in the wrong direction. Won't be back!
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May 2024 by Clarke Prescott
Friendly staff. Reasonable prices. They’ve been our grocery store for decades.
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April 2024 by Kann mpty
I was just in the bakery dept and the employee was LESS than helpful and annoyed by our questions. Clearly she had better things to do, like talk with a personal friend.
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April 2024 by Buddha
Manager is a weird and rude lady
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March 2024 by S F
Convenience location with a lot of parking space, very friendly staffs and seldom with long line by cashier, fair price with wide variety. Just hope the digital coupon is most user friendly, I miss a lot of saving since digital coupon implemented.
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March 2024 by Orlando “Hurricane” Sanchez
I love how convenient and close this shopping center is. The Ralph's staff are very professional and respectful. If you're ever in need of affordable pressure washing then please give Hurricane hauling and power wash LLC and ring or you can just contact me. Thank you
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February 2024 by Leilani M.
Fellow yelper gave the insight for some midnight snacks. Ralph's had a great sale on Tillamook ice cream if you have their rewards card or a family members phone number lol. I couldn't resist. With flavors like rocky road, chocolate peanut butter, mint chip, cookie dough, waffle cone, dark cherry, strawberry, coffee almond fudge, Neapolitan or just good ole French vanilla. If you're suddenly hit with a craving for some cold creamy goodness Ralph's could be carrying your secret stash.
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January 2024 by Gina Eskew
I used to shop at Vons and had some favorite cashiers there but there management has become horrible. Ralph's is now my store. I like seeing friendly security guard Ricardo when I come, plus a few of my favorite cashier faces. I like the meat department and it's always well stocked.
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January 2024 by jose Alvarez
It was exelent joe and celina are all great people.thank you
