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January 2024 by Lil F.
Store your items somewhere else!!This place is a dump, homeless people living in units/ coming in/out using a security key.Cars are parked there for hours people smoking weed/loud obnoxious music.My unit was broken into/found unit ransacked on Christmas Day.Valuables stolen $#+&'!;!$#@(&":. Don't store here; RUN!!!!
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December 2023 by Jose P.
Don't believe what the reviews you read on the websites. Do not store your stuff at this facility. Within just a couple months, they increased the rent. Within the same couple of months that I've been there, all my stuff got stolen and no one at the facility bothered to contact me. It was over a month that my stuff has been missing and I only found out when I went to go out stuff in my unit so in knowing that my stuff has been stolen and not contacting me, they were just going to keep charging me. They keep a log of who does these storage "checks", but for some reason they can't seem to find out who did the check that day. It's clear that people are living within this storage facility and there's no one after hours to kick people out. There's poop and clothes thrown everywhere during the mornings in the facility. Do not rent out units from this facility
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November 2023 by Dominique P
The customer service here is top-notch, outstanding, all of the above, and a well-deserved five-star. I really like the hours I can access my storage, and the building is secure.
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November 2023 by Joe Valdez
Clean interior and well built storage units. The safety and security is detailed inside and out.
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September 2023 by Jose V.
Called back and was forwarded to the local store and of course nobody answered. Still no word from management a week after getting my unit broken into ransacked and robbed. Nobody is taking initiative, ownership nor responsibility. If zero stars were available that's what they would get.
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August 2023 by Daniel Keys Moran
Changed ownership, but the criminals who owned it previously hiked my rent 20% after only a few months -- $350 to near $400. "Inflation," not just greed, they said.Costs going up 20% in less than half a year is impressive.
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July 2023 by Mai N. Do
Just finished moving out. Original operation of what used to be Packing House Storage was great, but unit rental rates have gotten too high under several management/ownership changes to justify keeping my belongings there any longer — especially given that when I came to move things out of storage, I discovered rats had eaten through a hose in my washing machine, among other items. There were also dead flies everywhere, and the facility generally smelled rank. Not expecting a perfumery or a five-star hotel, but definitely would expect it to not have such an odor or have bugs/rodents. Funnily and sadly enough, someone else I ran into on the ground floor was also moving their things out and had also discovered rats had eaten through their things.
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July 2023 by Guadalupe “Lupita” Beltran
I had a great experience with ExtraSpace Storage. Sheyla, was very helpful, professional and answered all of our questions. She also goes out of her way to help customers and to keep the units clean.
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July 2023 by Marie Tsurgeon
The staff is very professional, helpful and efficient. The facility is clean and secure. The service is excellent and I am pleased.
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July 2023 by Francis Bojorquez
Omg, as soon as I walked in Abraham and Sheyla greeted me and made me feel welcome. I was so stressed because I needed a storage asap but it was so quick and easy honestly recommend this storage property
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July 2023 by Diana Rodriguez
We came here to clean out a storage and the staff was nice and helpful. They even let us borrow a lock since we forgot ours!
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April 2023 by Liz P
The lock to my storage for some reason was not working so the office manager, Sheyla came to the rescue. Sheyla was able to cut my lock and provided me a “store” lock until I was able to order a brand new lock. Although the lock was difficult to cut through she did it!! Very professional and she helped me from start to finish!! I am so grateful for her assistance. I am glad I chose this facility. They are very clean and well kept. Thank you Sheyla!
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April 2023 by Pancho Ozaeta
Friendly and knowledgeable staff. Fast and easy move in and out. Above and beyond with the cleanliness. Great storage facility all around. Will return when I need storage again.
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April 2023 by Ji R.
Service at this facility was great! We looked for storage for a few month's, too many hidden fees or extra charges ... until this one shoot out to "Sheyla" for her helpful information and her helping us find something at our price range $$ with no funny business..! Thanks for all your help..!
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February 2023 by Ianisatool
Used to be good when I first got there and got worse with new owners. They changed owners like 2 times within a year that i been with them. Raised the rent a lot higher from what i was originally paying. No one is never in the office or answers the phone. Definitely will be moving my things soon. The only good thing is the security with it being a inside storage facility. That's why I gave it an extra star. I wouldn't recommend unless you want a rate increase randomly every few months or so. They also don't work with you even though the phone system is horrible when making payments. Late fees are really high too if you're late. Don't rent here. They raise their prices every few months or so. No one ever answers the phones and they have a new manager or management every 6 months.
