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April 2024 by MaryAl Garcia
I had a wonderful young man Johnny assist me with backing up my data and resetting my phone to factory reset. I had tried having another Metro location assist me (Van Buren across from Mr. Taco) and the customer service was horrible. They seemed only interested in selling new phones and not helping existing clients. I was pretty disappointed in their professionalism. Johnny was a day and night contrast of that. As soon as I walked in, I was greeted. He was with another client and still asked what I needed. Once I let him know, he told me he would be right with me. When it was my turn, he addressed my concerns and helped me get my phone reset without losing my data. Johnny is an example of a great employee representing a very big company. He has a great work ethic, is professional, and has great customer service. There are still wonderful young people in our workforce who take pride in what they do. Thank you Johnny you truly are an example of what Customer Service should be.
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March 2024 by Ronald Arendas
The young gentleman Jonny was super patient and helped me switch from Boost to metro and get me a new phone
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February 2024 by Elena Meza
I bought a phone and it came out defective, they refuse to exchange it with the 1 year warranty with metro PCS and I did it 3 times and they say that the bad thing is the applications, I don't understand their logic, they only care about selling and then it's your problem!! I DO NOT RECOMMEND IT!!
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February 2024 by Irene Arredondo
Very attentive staff, I have been a customer for 29 years.
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August 2023 by Miguel Mercado
Very satisfied with the customer service, I recommend this location.
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August 2023 by Rosa Cifuentes-Martinez
I received excellent service and they answered all my questions
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August 2023 by Asencion Lozano
Very satisfied with the service they offered me and the workers are very friendly (;
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August 2023 by angelica raya
Excellent service
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August 2023 by Teodora Guadarrama
I received excellent service recommended this place
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August 2023 by Roman Diaz
Very good service
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August 2023 by Andy Carroza
I definitely recommend this place.
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July 2023 by Hector Ruiz
Excellent service, I recommend it.
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March 2023 by Melvin Sandvliet
Quick easy clean
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January 2023 by vero cruz
Very poor customer service the ladie was very rude. Never coming here again.
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January 2023 by Ramona Lopez
Excellent Customer Service
