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March 2024 by Lisa Fly-Lyons
Lovely place!
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February 2024 by Rita Weaver
We just left this place… great variety of plants, pots, soil, decorations, loved everything! Very helpful staff and they give military discount, how awesome is that!!
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February 2024 by Heather Knightson
Mostly we appreciated their on phone customer service; the girl went and checked to see that they had what we wanted so we didn't get there and go home empty handed.
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November 2023 by Kim W.
I had THE MOST INCREDIBLE experience with Louies I am compelled to write an outstanding Yelp review. I spent 2 hours yesterday calling over 20 local SoCal nurseries in search of the perfect Dwarf Carolina Cherry Laurel Prunus (Caroliniana 'Compacta'). We have an established row of trees in our backyard lining our pool and one of them got diseased and died, so we have a big hole. It's no small feat finding the perfect size tree, for the perfect price, WITH delivery and installation. I wanted to check all the boxes, and was finding options, which were either the wrong strain of Carolina Cherry Laurel, or options that were far from me (2.5 hour drive). The only one I found was a 2.5 hour drive one-way (and a U-Haul truck rental) to pick it up. NOT IDEAL!! I had called Stephanie from Louie's Nursery yesterday and she said she'd check and get back to me. I thought...I'll probably have to follow-up myself or she'd forget. NO! Stephanie did NOT forget me :) She texted me photos of the tree this morning and sent me two options....The first was PERFECT!! The same size as our established trees, and in addition, she said they could deliver to our home AND plant it for us!! I was blown away. I winced as I asked the price.....(drumroll please)......It was MUCH LESS than I anticipated. VERY REASONABLE!!! The tree was less expensive (and in many cases, MUCH less expensive) than the competitors options, AND she offered me a very reasonable delivery cost and planting cost. I was OVER THE MOON with joy - this put a huge smile on my face. I was also super-grateful for Stephanie's amazing customer service and follow-through. I honestly would NOT HESITATE to consider Louie's for future purchases. Overall AMAAAAZING Experience!!!! :) THANK YOU STEPHANIE AND THANK YOU LOUIE'S!!! :)
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October 2023 by John S.
I purchased two Chinese Flame trees in May 2023. They were delivered to my residence and planted by the company that Louie's recommended. One of the trees didn't do well while the other is growing just fine. In September 2023, I had an arborist take a look at the struggling tree and he confirmed that it was in decline. I called Louie's and verbally relayed the arborist's report which included the most likely cause of the tree's decline. Louie's stated they would replace the tree and did so within a few days. Their decision to offer me the replacement tree was a pleasant surprise because the 90-day warrantee expired in early August! When you talk about best business practices, you can't do much better than that. Well done, and thank you. John S., 12 October 2023
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October 2023 by Al Yoldas
Nursery has the largest selection of everything you look for. Very clean and nice atmosphere.
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October 2023 by Bryan Girard
Always the best employees there, helpful and friendly
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July 2023 by Demitri S.
I use to give this nursery a lot of my business time and money. I have over a 2 acre garden constantly working and growing new things, Louie's use to be my place to go. The owner sadly is rude and really doesn't give a shit about her patron customers. She would not allow me to exchange trees that have died within a months time. She also did not want to honor my utility bill for a free tree which comes in once a year. I am not exaggerating when I say I have spent thousands upon thousands of dollars at Louie's nursery over the years. They truly do not care about their patron customers.... I won't be going back ever again. Goodbye.
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July 2023 by Max V.
Great selection here. A bit pricey for some things but they have a unique and wide variety of stuff. Definitely worth checking out!
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July 2023 by Mike C.
If there was a ZERO,I'd give it! Sadly, they lost another customer for life. There are many options which offer excellent customer service; Louie's isn't one of them. I'd bought several blueberry bushes - and one didn't survive so I called about their policy. I was told, bring the receipt for a new plant. Great, only once I got the there, the refused "without bringing in the dead plant". Coulda if they'd told me so over the phone, but they didn't- and im an hour away! That'd end up being 4 trips...so 4 hours! The manager couldn't talking to me personally, leaving the decision to a teenager. I asked a 2nd time to talk about it with a manager, but the refrain was simply "sorry, gotta bring the dead plant". Sorry -you lose a good customer over a $17 plant!
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July 2023 by Yvonne G.
Great selection, poor customer service. The owner acted like she didn't know about 10% discount on Yelp when you check in. And nobody offered assistance to carry my fruit trees to car.
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July 2023 by C
This nursery is beautiful & quite large. I felt like I was in a park. They had a huge selection. I was there for my free RPU tree but I will definitely be back soon.
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July 2023 by Rodney P.
They got everything in the way of gardening, plants and tree's. My wife & I enjoyed the drive, as it was far from our house, but I would definitely go back! Thank You Also For Your Great Customer Service
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June 2023 by Megan Jones
Love this place! They have tons of fruit trees, roses, annuals, succulents, herbs, and more. They also have a large variety of ceramic pots. I always enjoy shopping here and find the staff pleasant and helpful.
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June 2023 by Leeper Realty Group
This place is pretty great! The nursery has a good variety of plants, a lot of which you can't find at your big box stores, and the prices are comparable. There is a good mix of younger/new plants and ones that are very mature. I like how they even pot some of them for people who just want to buy plants that are ready to go in their yards or give as gifts. What I love most is their huge variety of pots! They have so many varieties to choose from in many sizes and colors. They even organize them by color so if you're looking for something specific, it is very easy to find. Additionally, even though a place like this is outside and exposed to the elements, everything was clean and maintained. It was also nice to have a place like this open on a Saturday afternoon. We originally were on our way to a different nursery when we found out it is closed on the weekends and so we ended up here, and I'm glad we did! Highly recommend to anyone with a green thumb.
