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July 2024 by rebecca hernandez
friendly and good attention,
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June 2024 by Mack McRodgers
The doctor shouted my medical issue multiple times. The whole lobby was made aware of what my condition was. I will drive an hour to avoid ever coming back here again. This trip was outlandish, I never expected such an experience. I do think they may need some HIPPA courses.
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June 2024 by Layla
Honestly terrible service ladys get mad very easily and got mad at me for no reason while taking blood out and wasnt doing a good job and kept moving the needle hurting me.They dont know what there doing at all.
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June 2024 by Deja Rawles
Terrible customer service at the front desk with terrible attitudes, both people. You can’t even ask a simple question. A old man was having issues with the tablet, understanding it and these people were so upset that this man had questions. I don’t understand how this place is still running with people like this running the front desk. Oh and the waiting room is disgusting looks like it hasn’t been cleaned in 2 years. It’s worth hiring new people that are good with customer service.
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June 2024 by Ask the Physiologist
The drug test hours are 8 am to 10:30 am then they close and resume at 12:30 to 1:30 pm. Besides bad hours, service is so poor and staff are not friendly or care. This place has such poor management and service.
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May 2024 by Afton Gutierrez
I literally just left from getting my blood work done here and had to stop in the parking lot to write a review. The building itself was clean and the staff was so nice and friendly. I was in and out in about 20 minutes and I was a walk-in. Katrina took my blood and I didn't feel the needle at all, she was extremely sweet, and always checking to make sure I was okay and comfortable. This will be my go-to location from now on.
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April 2024 by Alejandro Rodriguez
Get your act together labcorp. Specimen drop off means you take my results in right away and refrigerate and conserve, not make me wait for my turn. African lady learn some customer service .
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March 2024 by Reyna Elizabeth Fonseca
Treasure was the best phlebotomist I ever encounter. She was so sweet and friendly with my kids and myself. Very professional and ethical. Just wished the time waiting was a little faster. Overall a good experience. It’s very small and crowded in the waiting area too.
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February 2024 by Angelica Mahabir
Honestly, the corporation should be ashamed of themselves. The Walgreens location near me is closed, so I had to go to this one. Another Walgreens location was closed nearby this Brockton one, so all their appointments were sent here. I waited close to 3 hours to finally get my bloodwork drawn and a specimen picked up that was suppose to be refrigerated.The phlebotomists have always been very kind and on top of things; I don’t blame them. I blame the executives at Labcorp who do not have enough employees for the high demand of people that use them. Yet make hundreds of thousands of dollars yearly. Why do you keep closing down the Labcorps at Walgreens? There was always a demand there as well. Labcorp is my only option, but oh how I wish I could go to Quest. If they quit cutting corners and my wait is less than 2 hours, I’ll revise my review. But things this year have been absolutely abysmal.
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February 2024 by Ailene Bowden
This place can't even be reached by phone I started calling at 7 am and kept calling and only got all representatives are busy with other patients or our office is closed absolutely ridiculous?
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January 2024 by Karla Pierre
Went back to DR AND ASK FOR QUEST LAB.Please do not waste your time here. I waited an hour and had to leave understaffed, I saw 1 lab tec when I went back to use restroom. Was packed and standing room only. People were not being called to back. The 3 Staff behind desk could care less chatting it up about their Mammoth vacation plans. Kiosk is self check in out of order, no sign. Someone walked I n off street said can I get my draw now, no paperwork and desk said sure come on back! This place unprofessional. BEWARE
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January 2024 by Marie Barragan
I was a walking patient at 7:30 in the morning, after a minute they called my name. That’s was fast ?
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January 2024 by Mss Candyy
Quick Service and Friendly Staff
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December 2023 by James Barnett
This place is terrible. The staff were rude, they lost my testing kit, and they wouldn't let me use their restroom.
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November 2023 by Justine B.
Oh my gosh if I have to get blood work done again I will definitely be going here! Dr Raylien (don't know the correct spelling) was absolutely fantastic and with my fear of needles she helped me stay calm!
