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December 2023 by Sheila S.
The gentleman named Armando from the photo department does not have the best customer service skills. He is quite rude and intentionally sighs really loudly to let customers know that he is upset. Very unprofessional behavior. You would think that at the very least cordiality would be expected from a shift lead.
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August 2023 by Yesenia G
Dont go to this location. Staff is rude and unprofessional. Even with appointments, they make you wait for over an hr and they just plan and simply don't care. They will blames you that your fault and that they called you when you have been standing there the whole time.They were even yelling at a Dr office saying how they always have a problem with them. They should be looking themselves before telling others.I will be filing a grievance with my insurance.
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August 2023 by Lain
PRACTITIONER CHYRA KNOX (practicante CHRYA KNOX no es profesional, no venga a este lugar bajo NINGUNA circunstancia hasta que ya no trabaje allí o te arrepentirás) is the most unprofessional and rudest person I have come across working in the medical field within Southern California. I did not think it was possible that someone who interacts so poorly with other people could choose to work in a role concerning health and care. She takes out all of her anger, frustration, and complaints about her job and management on her unsuspecting patients regardless of how they treat her (not true of the other phlebotomists working on site).I had the displeasure of choosing this labcorp location for a drug test and SUFFERED the consequences. She likes to yell at patients taking drug tests but not with actual useful information such as the fact that drinking too much water after a short collection (water she intimidated me into drinking) could result in a dilute test until AFTER I gave the second collection which seemed like an incredibly malicious omission of information to me. This drug test was not only incredibly time sensitive for me but I am low income and had to pay 100 dollars to the testing agency I was using in order to restest (which i did at another Riverside location with more professional staff) something that could have been avoided if this practitioner had a modicum of interest in the well being of the patients she interacts with. (high stars are only to a voi d getting r emov ed).
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August 2023 by Tim R
Tara was helpful, kind, and courteous despite an overflow crowd of waiting people.She kept her composure.
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July 2023 by Lain V.
PRACTITIONER CHYRA KNOX (practicante CHRYA KNOX no es profesional, no venga a este lugar bajo NINGUNA circunstancia hasta que ya no trabaje allí o te arrepentirás) is the most unprofessional and rudest person I have come across working in the medical field within Southern California. I did not think it was possible that someone who interacts so poorly with other people could choose to work in a role concerning health and care. She takes out all of her anger, frustration, and complaints about her job and management on her unsuspecting patients regardless of how they treat her (not true of the other phlebotomists working on site).I had the displeasure of choosing this labcorp location for a drug test and SUFFERED the consequences. She likes to yell at patients taking drug tests but not with actual useful information such as the fact that drinking too much water after a short collection (water she intimidated me into drinking/ said I could have three glasses of) could result in a dilute test until AFTER I gave the second collection which seemed like an incredibly malicious omission of information to me. This drug test was not only incredibly time sensitive for me but I am low income and had to pay 100 dollars to the testing agency I was using in order to restest (which i did at another Riverside location with more professional staff) something that could have been avoided if this practitioner had demonstrated a modicum of interest in the well being of the patients she interacts with. (I have also uploaded this review to Google Reviews).
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July 2023 by Michelle M
Did labs 6/30/2023 and still I can not see my results. I called corporate and they said when my last test was done then they would be uploaded. Well 18 days later and still nothing. My Dr's office said they added a note saying it's taking so long because they didn't have what they needed for one of my test so it will take time. The girls have always been nice and have done great taking my blood at this location. I'm just upset cause I want my results and when I called they could of told me they didn't have what they needed.
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July 2023 by Cynthia Stepp (Storm)
Walked in for blood work took about 45 min but my fault for not scheduling an apt, however Maricella was amazing quick and absolutely painless. Polite staff no issues
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July 2023 by Cynthia Stepp
Walked in for blood work took about 45 min but my fault for not scheduling an apt, however Maricella was amazing quick and absolutely painless. Polite staff no issues
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June 2023 by Lilian C.
Staff are unprofessional, rude. They select people to deal with. They avoid to deal with people with mental disability.
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April 2023 by Erwin Mendoza
This place is terrible me my son been waiting for 3 hours for the lab works not even can tell us on how long we need to be wait such a waste of time never come back to this place again this place is terrible.
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January 2023 by Gary Morgan
Wow…. I thought that to become a phlebotomist you had to go to training or get a license, but not here! Apparently anyone can just start jabbing people with needles, even if they have no clue what they are doing. At least one person does have a grasp on the job and was able to step in and get the blood work from another arm.I would not recommend this to my worst enemies as this place is like a nightmare, chaotic music, lab techs yelling and horsing around all while they complain about the customers trying to get lab work done.0/100 on a professional level, 0/1000 on lab safety and protocols.
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January 2023 by Gary M
Wow…. I thought that to become a phlebotomist you had to go to training or get a license, but not here! Apparently anyone can just start jabbing people with needles, even if they have no clue what they are doing. At least one person does have a grasp on the job and was able to step in and get the blood work from another arm.I would not recommend this to my worst enemies as this place is like a nightmare, chaotic music, lab techs yelling and horsing around all while they complain about the customers trying to get lab work done.0/100 on a professional level, 0/1000 on lab safety and protocols.
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July 2022 by Josh Aker
Checked in via the moblie check-in. Decided they just didnt want to see me so I just sat there for an hour with no one helping me. Not like I was here for a reason.
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May 2022 by Yanett Najera
Rude and short staff, super long wait time. Never again
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March 2022 by Richard S.
Check in online and waited 20 minutes , walked in just to check why I hadn't gotten a text and the tech called out LAST CALL ?? I hadn't even gotten my first call or notice , she was rude . Got the exam and left while driving got my first notice to go in for the exam ?? They need to update their system