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January 2024 by Jessie R.
Initially the guy was friendly, seemed experienced and trustworthy but that all changed once they took my money. After I paid, he gave me my phone back (face down). The new back screen looks great! The problem is that the phone is completely nonfunctional. The screen is black, won't turn on, is as useful as shiny paperweight. He explains that even though the phone quit working as a result of the repair, they are not liable. He repeatedly said that it wasn't his fault. Then he asked us to come back because he wanted to open it back up up to find out what's wrong. When we returned he said it's still not working and that I need to pay Apple to do the job correctly and fixed the collateral damage he caused. Then he didn't like that I was upset about being given a nonfunctional phone, he tried to silence me repeatedly then threatened that he would call security. I left there and went to several repair shops and they all needed to order the part. I need a phone ASAP for work so had to go to AT&T to replace it.
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January 2024 by Nick Leyva
My wife had her cracked screen on her 22ultra replaced in early December. A month later, it started acting up. I took it back in, and they replaced the screen immediately . Works perfect now! Thank u, Asif!
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January 2024 by Korina Monquie
Great place, fixed my iPad within 30 minutes and charged me an excellent price! They were very friendly as well!
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November 2023 by Daniela Arias
They changed the back screen on my iPhone 13 and broke the lock button. I’d did not notice until I left the store. I called them to ask if they can fix it and they said yes then I drove there and when I got there they said it wasn’t their fault and they couldn’t fix it. There’s nothing else that it could have been since it stopped working right after they changed the screen. If my phone ever dies I won’t ever be able to turn it on. I’m furious. I payed $140 for them to ruin my phone forever. I added one star cs the guy that fixed it was cute but that made me not defend my side so now I’m mad I didn’t stand up for myself and will need to but a whole new phone.
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November 2023 by Sophie
Had my phone screen fixed in an hour nice guy got the job done right and for a respectable price.
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September 2023 by •Mɪʟᴏ ᴀɴᴅ Vɪxɪᴇ •
had a really good time here with my friends and it had all the stores i wanted to go to!
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August 2023 by Felipe J.
Do not recommend you go here. I have an iPhone 12 Pro Max, i went into iRepair at Tyler to get the back glass replaced since it was broken. I waited two hours for the repair when I got my phone back it looked fine so I payed. Soon as I left I put a brand new case and screen protector I had gotten for when I fixed my phone. Not even a week goes by before I notice the replacement back screen is cracked pretty bad. Once I felt the back, the glass seemed so flimsy and cheap. I do want to note that during that week the phone was fixed I never dropped it or misplaced it. I was actually very careful with it because when it was broken I was bummed out about it, so I didn't want it to happen again. Since it happen so soon from the repair I assumed they would replace it. Specially since on their website is shows a 90 day warranty with every repair. So I called and explained what happen and that it's only been one week since I got it fixed and it seemed like the guy didn't even want to hear me out he just kept saying there's nothing he can do but to charge me again. I insisted that I just got it fixed it's only been a week but he started getting rude with me saying to bring it in if I want to pay to fix it or else there's nothing they can do. He told me there is no warranty on repairs when it clearly states that on their website. Like I said I do not recommend you come here for your repairs. They false advertise warranty and being able to do repairs quickly when I waited like two hours. The guy didn't even want to hear me out when I was explaining to him my situation.
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August 2023 by Steven R.
"They were great...they had the part in stock which I didn't think anyone would.. In and out in 5 mins...nice shop nice people ..Finally found a shop that I can trust and Ive been let down by many others..Saved my day thank you..
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July 2023 by Tapia ..
I DONT RECOMMEND!!! instead of fixing my phone. He made it worse. I went in to get my adapter change from the charging port, and he messed up my screen in the process of doing that. 2 hours after my service my phone was full of black green lines and I couldn't see anything on my screen and when I went to tell me he was trying to charge me more and acting like he wasn't working on my phone 2 hours before . The prices are cheap but you will end up paying more because they don't know how to do the job correctly . Worst phone repair in Tyler .
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June 2023 by Dirk D.
They were the lowest price I could find for replacing the battery on my iPhone 6 Plus out of 14 other shops I checked. Took only 30 minutes, and was in and out. Big thanks!
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April 2023 by Rod V.
Fast and friendly service , the tech was quick and knowledgeable on the repairs . I would definitely recommend for future repairs
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October 2022 by Jakob T
I bought a new screen from them for $50. When I had issues with the screen not functioning correctly, I took it back 2 days later and was told by Najeeb Siddiqui they would charge me another $40 to replace the defective screen they gave me. So they want me to pay them to fix their mistake? I told them no and now I have to spend even more for a reputable phone repair shop to fix my phone! This place is a waste of your time and your money. Go to Fixenter on Van Buren and Wood Rd. They are much better and actually honor their warranties. I should have just taken the time to go a little further to get the job done right the first time.
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September 2022 by J Mc
This was an awesome place very clean and neat and the manager or the owner who worked there was fantastic he took care of all our needs for my iPhone if I need his help again I will definitely be back, shop local, spend local, buy local.
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August 2022 by Aubrie Johnson
Please do not come here. I came here to get the crack on the back of my phone fixed. The total was $212 and I noticed that my back camera lens had white dots all over it. Took it right back and they said it was the lens and would take 10 minutes. They "fixed" it and when I opened the camera app again it was still just as blurry. Took it right back again and they said they have to order the part because it was their laser that messed up my camera. They took down my name and number. 2 days later I went back because I had no update and to ask for half of a refund because although they fixed the back of my phone they still created more damage to the phone. I called the owner Sam and he told me my best option was Apple. He only gave me a 25% refund which was $53 and said if he gave it to me I couldn't say anything bad or write this review. Yesterday I took my phone to Apple like he suggested and it is not the lens to my camera but it is my whole camera system. The damage is not repairable and I have to get a new phone.After I found this news out at Apple I called the owner to tell him that the damage he created is non repairable and that I would like my whole refund. He told me that he isn't liable for the damage he caused. That if I wanted a whole refund I would need to take back my phone so they could remove the back of my phone since it is theirs. So please do not come here. It is very shady, the owner didn't want me to write a review and basically gave me hush money.
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August 2022 by Sardor A.
I have been using these guys for all of my damaged apple products, from iPhones to iPads as I have two kids and they tend to crack a thing or two Eldor and his staff have been more than awesome taking care of our gadgets and we highly recommend them for any crack and shattered screen etc. services! Thanks guys! Keep up the great work
