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November 2023 by Doug Stalker
I went for the first time to have a couple of hydraulic hoses made. The service was great, friendly and quick. Got my hoses and was on my way.
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August 2023 by Korina O.
Horrible customer service from Louie, Called on behalf of my company to pay for an invoice and someone answered very friendly and took my card down and said he would call back shortly. About 15-20 minutes passed so I decided to call and make sure everything was processed. Well Louie answered the second time and was like "I don't see anything written down so idk who you gave your card info to, just give it to me" to which told him I didn't feel comfortable giving the card out again because I had given it someone who answered. I just wanted to make sure it wasn't going to be rang up twice. He starts getting angry, and is like wow do you still think we're in business by running cards twice, huh, huh.... Why are you even calling. What's your name, I already told you idk who you gave the number too but I'll call you when the service is done and you can give me the card then or not whatever. Horrible customer service.
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June 2023 by David Reyes
Helpful and I found the hose I needed with the fittings for it
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April 2023 by John Reinbolz
This was one of the worst customer service experiences I have experienced. I had questions about putting together a radiator hose and showed an example I had mocked up. The Hispanic employee said he couldn't and refused to engage in looking at his stock of misc hoses in an attempt to maybe make up a hose that would work. Employee just sat on a chair and actually told me the reason he was sitting was because he wasn't going to help. He actually told me to go to the Hose Man down the street. When I told him I had already been at the Hose Man, this employee made the comment "oh, you went to them first?" I couldn't understand why he was so rude, maybe he didn't want to help me cause I didn't speak Spanish. I have been a past customer to this business, but now I will never return. I will drive the extra miles to a business that appreciates customers.
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February 2023 by Jesus Gutierrez
I used to always recommend this place and always purchase my hoses here..so I showed up asking how much for a water hose is he gave me a extremely high price and I was like ooo wow no thank you I think its a little high so I bought other items gaskets for hoses and asked for price of another hose for a machinery equipment and he said too expensive for you have a good day I looked up to him and other customers just looked like wow is he serious so he just threw a price out so I bought these hoses here before around $400zone he gave me a number of $530 said it all went up so I was like thank you driving back home I called other places that also sell these hose and yea all around the $420 zone I understand every place puts his price but do not tell someone (customer)that something is too expensive!! I've spent thousands here and probably would never go back and never recommend!
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February 2023 by Jesus G.
I used to always recommend this place and always purchase my hoses here..so I showed up asking how much for a water hose is he gave me a extremely high price and I was like ooo wow no thank you I think its a little high so I bought other items gaskets for hoses and asked for price of another hose for a machinery equipment and he said too expensive for you have a good day I looked up to him and other customers just looked like wow is he serious so he just threw a price out so I bought these hoses here before around $400zone he gave me a number of $530 said it all went up so I was like thank you driving back home I called other places that also sell these hose and yea all around the $420 zone I understand every place puts his price but do not tell someone (customer)that something is too expensive for them!! I've spent thousands here and probably would never go back and never recommend
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May 2022 by Rudy Garcia
The Dude in there Lacks Customer service. He doesn't realize we are paying him. Waited 1hr and he kept Jumping me for other customers even when he already had my hoses to make. Then he proceeds to Talk to other customers like if he doesn't have work to do for other customers. I'm all for being patient but this was ridiculous. I would give them 0 Stars if I could
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February 2022 by Alejandro Martinez
Horrible customer service ?
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August 2021 by Ron Forbes
Horrible service. Rude and the owner walked up on me after I said "thanks for nothing"(because of his manners) like he wanted to fight me.
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July 2021 by Ronald F.
Horrible service. Rude and the owner walked up on me after I said "thanks for nothing"(because of his manners) like he wanted to fight me.
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February 2021 by Lee S.
Been going to this place for years, and I've had friends go there as well. They've always had great customer service and took care of my needs, until today. Went in looking for hose fittings, and he asked me for the size. I gave him the size of the hose adapter. He went to the back for about 5 mins, came back and asked what I wanted again. Gave him the sizes once more, he went back, came back after a few mins and said he didn't have it. He then began to school me about how metric is German only and Japanese is Japanese metric or something like that, which was unnecessary as I was asking for a specific fitting. I then asked for another size adapter and without checking, he responded "Nope. Don't have that one either!" That experience left me a bad feeling. One that will never see me back at that spot. Finding a new place for hose fittings going forward.
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January 2021 by Jesus Alegria
Really bad service, the owner doesn't respect customers, and they're overpricing for the services
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November 2020 by sharmen wimalarathna
I went to buy couple of hoses today, service was quick but prices are double compared to OEM hose. I didn't check price before go there. If you going, please check price else where, because they will quote you very expensive.
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July 2020 by huileca huileca
I went to get a hose done for an older tractor about 7 inches long small oil line. waited like 5 minutes. When it was my turn person took 3 seconds said no whe can't do it. I said it there anything you can try you're a hose place he said no. Just bad service he could of tried to help
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July 2020 by Rodrigo Gutierrez
Very bad costumer service no class a very rude
