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November 2023 by Alison Rhynes
Had a great experience here! Adam was so helpful. I was very picky and took quite a long time to find the car I wanted. Adam was very patient, informative, and knowledgeable about any questions we had. I ended up leaving with a high quality car, all thanks to Adam's great customer service. Will highly recommend!
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November 2023 by Francesco B.
I'm disappointed to have gone to Herz in riverside I purchased a Toyota I'm happy with the car but unfortunately people do not keep their promises the car was not cleaned inside after I was promised a detailed cleaning be ware of young and old used car salesman anything goes for a commission drive by Herz and go to the next maybe you will get lucky and find some honest one in this case I'm a customer that won't refer to family or friends
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October 2023 by Aasiya Shahid
I recently purchased a Kicks SV from Hertz Riverside, and I am impressed with the entire process and the quality of service I received. The staff, including Brenda, Rizwan, and other members, were knowledgeable and accommodating throughout the process. They patiently answered all my questions and provided valuable insights into their inventory. Their no-pressure approach made me feel comfortable making decisions. They have a wide range of vehicles to choose from. They also gave me an inspection report to help me with future maintenance. They do all the paperwork for the DMV, and the vehicle financing is easy.One of the standout aspects is its competitive pricing. Above all, the final deal had no hidden fees or surprises. They don't charge for any dealers' added accessories. Their total price is very straightforward (Price plus taxes and registration) unless you want an additional bumper-to-bumper warranty. Before purchasing, they provided a detailed vehicle history report, which gave me confidence.Their return policy also adds to the peace of mind. Due to insurance delay, they kept my car safe for two weeks. Now, I am waiting for the registration documents from the DMV and hope to get them within the time limit. Hertz Riverside is a good option if you are looking for a used car.
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October 2023 by Joe Cloud
Ty Justin for selling us a car that needed fixed and when I called back in bout it . I was given a attitude....nice to see u put on a show til u sell someone a car then when it needs fixed then we get the treated poorly cuz u sold us a car with a issue. When asked for a manager was told he was busy. When called back a diff time asked for manager and got u again and was treated rudely over the phone.
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October 2023 by Jj B.
GO TO ENTERPRISE INSTEADYOU HAVE BEEN WARNEDCHARGED ME 400$ cleaning feeAnd 70$ for gas Enterprise is way betterShorty wait timesAnd better customer serviceYou have been warned.Let this business fail like it already is.DO NOT BUY FROM THESE CROOKS.
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September 2023 by Gavin Cunningham
I had an overall great experience at hertz the process was fast and simple and they were straight to the point. Brianna is an exceptional sales person and the next time I’m in the process of looking for a new car hertz will be my first stop.
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September 2023 by Stephen Wilhelm
Drove 3 hours here to test drive a Tesla. It was at 0% so I had to drive back immediately from driving own the street. Waste of time. Th people were nice though, just not all that informed on how things worked.
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September 2023 by Miguel Barrera
Iam going threw a complete nightmare do not buy a car from here I purchased a 2019 Jetta 3 months ago brakes on car gave out 3 days after driving car from the lot I’ve been back an foward over 9 times changing rotors brake pads an the problem still continues 2 weeks after buying the car it completely shut on me since then it’s electrical system the brakes sound like a train coming to a stop. They keep saying problem is fixed it just gets worst a worst every time. The amount of stress an money spend not including paying for a car that is just sitting on the drive way. I wouldn’t recommend this place even to my worst an most hated enemy.
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August 2023 by B M
My experience was awful. The sales rep lied to use about the price and year of the car. We waited at least 6 hours to complete the deal. They took advantage of us. I left the car lot feeling awful about the whole situation. I would go into more detail about my experience but to make the long story short, this in a nutshell was my experience with hertz. If I had to do it all over. I wouldn't!...I do not recommend them from the bottom of my heart. I'm a very very unhappy customer.. and it's sad how they treated me and my son.
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July 2023 by Victoria S.
This dealership was excellent. The car they advertised was the price advertised! The sales person was nice and friendly. He stayed with me during the entire process. I got a good price for my car and it is beautiful. It is under warranty and I bought extra coverage. Very professional and I highly recommend them.
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June 2023 by Valerie Herrera
Exceptional Service. I have owned two previous vehicles from Hertz Riverside and both vehicles never had major issues or problems. Sales manager Rizwan and sales associate Bri are amazing and made sure to meet my needs and requests in buying a new vehicle.
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June 2023 by Rafael Magdaleno
I have bought 2 cars from Hertz previously. So, my wife and I decided to buy one again. I will tell you I had the worst buying experience this last time. I drove my Vehicle off the lot after I just purchased it. I drove it less than 5 miles when a engine light came on. So, I quickly returned the vehicle to them. I was blown back on how my wife and I was treated. Never again. Never again will we purchase from Hertz. Very unprofessional. Then I was mocked by sales Manager "ooh don't worry I won't charge you the $200 restocking fee" with a sarcastic tone.
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June 2023 by Ronnie Hithe
Very helpful in taking care of my needs in purchasing a 2018 Chevrolet Equinox.Made sure all paperwork involved was correctly signed and done correctly.Took care of all DMV paperwork as well got car smog and detailed before I got the keys.I have bought 2 cars from this location.
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June 2023 by Jera Anderson
Joey at enterprise was so helpful. Our car buying experience at enterprise was seriously pressure free, fast, and NO HAGGLE! It was so great! Will definitely buy our cars from enterprise in riverside again! Thanks Joey!
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June 2023 by David Wolach
Purchased a car February 9, 2023. Paid cash and trade, no liens on trade in and did not finance. Extremely poor communication skills from the sales rep to the finance Manager. I am still waiting for my paperwork to get my plates. It is now May 31, and still not sure when I will be able to register the car. Update. Now June, 06 and still no paperwork.
