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November 2023 by Savannah McClelland (Savvy)
Took my 6 yo to get his haircut because I tried and failed diy. The ladies were so nice and patient with him. He felt comfortable right away and he usually is very difficult to sit still. Thank you to the Great Clips Team on Madison! We will definitely be returning in the future for more great service!
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October 2023 by Beaonca Torres
The wait time is ridiculous. Checked in online still waited an hour for my sons hair cut. They had 2 styli’s one of which was new so the seasoned stylist had to keep stopping and checking the other stylist work. I always bring my son to great clips never had this issues. Will not be coming back to this location.Service: Kids' cuts
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October 2023 by john cronin
She took her time and did it correctly. Looks great when she was finished. Thank you.Service: Haircut
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August 2023 by A M
This place will skip you if you check in on line. They took 2 walk ins while I was next on the wait list. Just totally skipped me. They even told the walk ins it would be 30 min wait.They waited less then 10.min. while I was waiting 30 minutes and next on the check list.Terrible service. Go to fantastic sams or somewhere else!
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May 2023 by Matt
I love coming here, especially for my son. He's 2 years old, and he gets his haircut by Miriam. She is so much fun and she makes him feel right at home! 5 stars!
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May 2023 by Aerial Renee
Miriam is fantastic! She cuts my little ones hair and is so energetic and gentle. She really makes the experience fun and not scary
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April 2023 by kyle C.
Adrianna went ham on my hair she gave a great haircut and had me on my way in no time amazing customer service
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April 2023 by Jose Bautista
If 0 star's were possible I would give this place it, why bother doing check-ins wen one doesn't get attended wen u arrive EVERYONE else dose...so the time is all B.S.. one just sits there and WAIT!!!....
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February 2023 by JAMY MILLS
Very professional great cut have been going there for a couple years now and will continue to do so
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October 2022 by Helen Jenkins
I checked the locations and found this site had a 9 minute wait. So I checked in on line. It was easy. I arrived a little past that and Deasy was waiting for me. ? She asked me what I wanted and I told her hair cut added a shampoo. She was quick to point out that was $10 extra. I agreed and we went to the cutting chair to put on the cape. She was very helpful in my decision on how much to cut off. She was very gentle, too. She trimmed my hair first getting all the deadends off. Then washed my hair. I didn't have too far to walk between the cutting chair and the wash basin. When we were back at the cutting chair, I had decided I'd have long layers. She agreed and performed that task quickly. Very good experience. I hadn't had my hair cut in 3 years.
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October 2022 by Robert Lopees
Even in California they did a good job on my hair. They cut hair the right way and they way I like it cut.
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October 2022 by Glen C.
Ashley cut my hair and I asked for curtain bangs. She basically just chopped off a chunk of my hair, straight across. Curtain bangs are supposed to be slanted for a curtain effect, the bangs are also cut uneven and there are short and long pieces. The amount of hair within each side is also uneven, one side is thicker than the other. I checked in online and when I went into the salon, they had mentioned that one of their workers had called off and the other one was on a break, so Ashley was the only one working at the time and there was some what of a wait. I had asked her if she could style my hair after the cut so I could see if I liked it but she said no because she had to go on her lunch break when the other worker came back, and if she styled my hair they would get backed up. As someone who works in customer service, whenever you take your break should not be the concern of the consumer. I could not see the full result of my haircut until I came home, she refused to even blow dry it and let me leave with wet hair. I am a full time working college student on a budget and now I have to pay extra at another establishment to get my hair fixed because i'm not going to come back to get a "free fix" from the place that messed up my hair.
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September 2022 by Robert E.
Great experience and the phone App to sign in is convenient. Ashley was the person that cut my hair and she did an excellent job! I would recommend my friend to get their haircut here.
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August 2022 by Jennifer Armijo
Took my son for a back to school cut and they did an amazing job. Love this place.Service: Haircut
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July 2022 by Jeri Hammersmith
When in to try for the first time. And I got Ashley as my hairstylist. I was in and out of the chair in 15 minutes with the worst haircut I’ve ever had in my life. I walked out with my hair wet so I didn’t know what a disaster it was. I think because they start getting busy she wanted to get more clients Very very disappointed and will never go back. But the girl to the right of her gave excellent cuts. I would love to go hurt bad I don’t want to see Ashley.Service: Hairstyling