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February 2024 by Sherri Maria Anderson
Very personable cs. And
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January 2024 by Jesica Palomares
Be careful, everyone!!! I recently stayed at this hotel over the new year. I checked in on the 29th and left on the 1st of 2024. I had left behind some very important cards in one of the drawers. I realized this, unfortunately, on our way home and called immediately. They said there was nothing found in the drawers. So I assumed it was in my luggage; maybe one of my friends moved it. I get home, and it turns out there nowhere to be found. I confirmed with my friends that no one touched or moved it; they said they saw them in the dressers. So I called the following day, and I was told that there is still nothing in the lost and found and that their policy is that if they find something, they should return it; unfortunately, they did not follow through. I was told to call in the morning when a manager is in to find out who cleaned my room. So I did, and they still stated that there was nothing found and that the head of housekeeping personally cleaned that room. So unfortunately, I lost my important cards at this hotel, and the head of housekeeping doesn’t follow the return policy because I know for a fact they were left in the drawer. So please, everyone, make sure you retrieve everything when you stay at this hotel because they will not follow the policy and keep your belongings!!
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December 2023 by Robert Salazar
My son left his Nintendo switch, i called multiple times and the housekeepers and office workers didn’t know anything about it. Only thing that saved my but* was he took a pic of it on the bed and 5 days later they found it. And to top it off i found a roach in my room. Be careful!! Triple check you got everything! Dishonest workers!
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October 2023 by juan garcia
Very affordable and nice clean rooms will be coming
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October 2023 by E M
Moved the stay to the next day without permission. Charge for a night I didn't stay. Worst bunch of crooks.
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August 2023 by Mikal Kirwin
Booked a 2 night stay and upon arrival was screamed at and talked down to and ridiculed by the front desk because we were asking something we knew nothing about and had asked several workers about and was told they do provide this service but this person berated us for even asking tho we were ignorant on the subject not offering a service a patron was told you offer by multiple people is fine but the way this person reacted to it was unhinged and appli g it was unacceptable behavior from a person in hospitality
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August 2023 by Wisdom W.
This is a decent hotel in Riverside, CA. The rooms were clean, the bathroom had a lot of essentials like a comb, toothbrush and some other items. The room comes with a freezer, fridge, and a microwave. There is a parking lot outside and you can park 1 car per room you register in case you rent a car. The location is relatively convenient as it is only about a 15 minute walk to UCR. Overall, this place is good.
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August 2023 by Anshul Garg
Very nice hotelSuper cleanOwner is very polite and humbleGo out of the way to help
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August 2023 by Cassandra Coppen (Cassie)
Nice rooms, decently priced, late checkout time, 12pm, and accepts cash deposits.. they're great in my book!
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April 2023 by RiversideRob N.
I booked over the phone, price was going to be $124.00 for a 1 king bed with a Jacuzzi room. The lady said it was $169.00 with total fees and tax. (I even emphasized twice, to make sure (Jacuzzi). with the booking lady. Upon arrival the desk lady never indicated what room I was getting. She then gave me a key to my room #104. Upon entry, NO Jacuzzi !!!I went back in office and told lady. She then said $202 for a Jacuzzi. I said, get the manager. The manager said the price for king with jacuzzi was a total of $202 00, but then said none were Available!!! I was very upset and dissapointed with staff and the manager. I was mislead and was not informed adequately of the availaibility and accurate pricing when booked. Very poor customer service. Even the 3rd party booking was horrible to work with..after charging me in full up front yesterday, they would not return my money today! Be aware its a scam with their booking service, no refunds. This is ridiculous. Just wanted to let everyone know..stay away from this site and this Hotel, vary bad business.
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April 2023 by Jessie Gonzales
OMG I will never stay here again I wanted to cry when I opened the door. I've stayed at the Redlands Ca location and it's pleasantly beautiful inside and out its don't not come close to the riverside california location. It was all messed up and no breakfast the beds was not comfortable the place is messed up ..but we paid for the room so had. O choice to stay....dissatisfied and disappointed. They shouldn't have the same name they are nothing alike total opposites shame
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March 2023 by Jan Jan
Horrible, had to rescue and pick up someone who got placed into a horrifyingly gross room here. I heard from them that the room’s lock wasn’t even attached to the door and that there were stains everywhere ????
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March 2023 by ivan lopez
Staff was friendly the hotel manager lady was beautiful and nice. I would stay here again.Rooms: Room was nice and clean but even tho it was non-smoking it still smelled like cigarette smoke some people just don't know how to follow the rules and don't care about other people's health.
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March 2023 by Ronnie
Amazing place to stay only you can't smoke in the
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February 2023 by David Ford
Staff was nice , location is loud , some semi- permanent Tennants , maybe students , hanging around parking lot and loud music in car , ambient noise around is a 7 out of 10 loud. Shower had someone else's hair in it , knobs missing. See Photos.
