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February 2024 by Sharon W.
The strength of the oils in the bath bombs appears to be much weaker than in previous years. Additionally, I purchased bubble bath and used a good amount only to have very little bubbles. Finally, one of the best things about buying bath items from this store is how wonderful the rooms smell.... That was good but dissipated rather quickly. Prices up and quality down. So sad as this store was once a wonderful splurge.
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February 2024 by Jennifer B.
The staff is super friendly and helpful and the store is well organized so it's easy to find what you're looking for. All of their product scents are really nice - natural and not at all chemical-y - but the Dark Soul scent is probably one of the best things I've ever smelled. Especially love the body butter, the bath wash, and the perfume oil, but really, I've been happy with everything I've gotten and def plan on getting more as I run out.
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January 2024 by Janelle F.
I adore the Apothecary in Sedona and when I saw this location while wandering Downtown I knew I had to stop in. It's been way too long since I've blighted some new soaps. The store was bright and as always smelled amazing. I was greeted instantly and started chatting with the employee working. She shared some favorites of hers with me and after a little bit I settled on some soap, a perfume oil as well as some new body butter. I've bought their bath bombs in the past, but this time I stuck to my favorite items. I did try a new scent today called the Queens Garden. Which is one of the scents the employee I talked to said she loved. It smells divine. I don't care for super strong florals and it's is great for me. I bought it in the oil as well. I purchase a lot of oatmeal soaps etc from other local shops at home, but I went home with Love Notes this time. Just when I thought the service was already great she even added a little soap sample to my bag. I really appreciate that. The prices here to me are fair for the work that goes into these items. Great stop. Beautiful store.
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November 2023 by Grace H.
This store is so so adorable! Everything in there was breathtaking and so neat. Kaylee was also so incredibly helpful with our purchase and was so personable and lovely to talk to! overall such a great experience!
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November 2023 by Yuli R.
Cheap cheap cheap! I wouldn't waist my money her very cheap items paid 20+ tax dollars of my hard earned money! Which we all know things are not cheap right now, but I chose to spend and give my money to this business, not knowing I was going to be humiliated in front of people! ..the lady that helped me was so rude when I went back to let her know the item purchased was faulty and broke and if we can do an even exchange of the same item !!! I wasn't asking for a free handout. I just wanted the item to be exchanged !!! she looked at me from the feet up snobby as can be!! I told her that the item sold was broken immediately she said even if it would have dropped they don't break easily! Being loud and humiliating me, saying it was my fault that it was broken that I must have dropped it! At that point I said let me speak to your manager or the owner. She said I am the owner!!! With the smirk on her face!!! I said there has to be someone higher that can help me! She said fine go talk to the lady next-door which is the actual owner so I went to go talk to the actual owner next-door, which she explained to me once the item leaves the store there's nothing they can do about it, which is fine, and I understand that!!! She also never bothered to even look at the item and take it out of the package to see the item! They should have a big sign. Once you enter the store that states their policies!!!! I also would've been OK with that type of explanation in the first place from the entitled girl I first spoke to ! instead of the humiliation, I received I was mistreated and humiliated like never before like if I wanted free hand out or like if my money wasn't good enough for that store! They way she stared and talked to me I felt discriminated so humiliated by this entitled bratty "OWNER"girl bad attitude was not necessary I never raised my voice or disrespected anyway ! Please Treat customers with more value and respect!!! Business depends on your customers remember that !!!! I hope no one ever feels this way! The mistreatment And abuse I received from these "owners"! Was not ok! Like I said, I never asked for anything free, or a free handout! Total abuse! From these 2 ladies! Save your money go somewhere else!!!!
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October 2023 by Gabe J.
What a great smelling and cute store!!! Service: Excellent, friendly and quick to help staff Quality: This is high quality soaps, oils, etc., Pricing: It's priced as a typical tourist cute shop, well worth it and great for gifts that smell heavenly and when you want your friends to smell just as good!
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October 2023 by erica dana (raven_feathers)
i happened upon this shop by chance and was charmed. i joked with my friend that it was “goth lush”. i don’t know if their inventory is always a little gothic or whether they were heavily featuring halloween products, but i was into it. i got a graveyard themed soap. :)i think the product displays outside the main floor area could have been organized better. they were a little overwhelming. i also wish they’d had testers out for the solid lotions and other products.the helpful staff person offered assistance, but wasn’t pushy or pesty. i wish i was closer; i’d definitely be a regular.
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February 2023 by Katherine Downing
I love as walking in the area and stopped in. Loved the rose as well as the lemon lavender scent. The young shopkeeper was so helpful. It was a quiet Tuesday but she was wonderful. Worth the stop!
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February 2023 by Alyn Guzman
a bit pricy but worth it! please never get rid of the rose garden scented body butter!
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January 2023 by Linda Y.
I pick up my bath essentials here. There are a variety of scrubs for exfoliation. Some soaps look yummy and smell oh-so-good! The store is inviting, I luv the setup! The store is conveniently on Main Street. I like that they also sell sage, candles and incense sticks.
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December 2022 by Maggie C.
Absolutely fantastic of business a very warm smiles very welcoming the products they have they were outstanding I'm absolutely in love with their whipped body butters and their bar soaps they are decadent I shave with them and it is absolutely Divine it makes shaving so smooth and silky and the smell of these products are heavenly I swear to you I've never smelled something so amazing in a body butter hats off to this place if you've never been there please go there but prepare yourself to want to go buck wild because they you cannot get enough of this stuff everything just smells absolutely amazing and the products are outstanding again they're whipped body butter I recommend 100% it is so thick and moisturizes amazingly keep up the good work you guys
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December 2022 by fish bloop
The sents are so unique and addictive. I want to smell like it 24/7 just got some little things yesterday and I'm totally hooked. Definitely gotta go back soon for a supply and Christmas gifts. Staff are exceptional they make you feel special and are clearly excited about their products. The products smell great and unlike other bath products that bigger chains sell they don't feel cheap and don't dry you out.
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November 2022 by Gizmo's Wild Eats
I purchased The Best Bars of Soap I have ever used...My skin feels so clean but not dried out.Amazing.I found my soap store , Yay.
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November 2022 by Alyssa E.
The best soaps, body scrubs and lotions. Been using their products for YEARS. Nothing else compares. Rose Garden is my favorite. I HAVE FORGOTTEN ABOUT LUSH SINCE.
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October 2022 by Susan D.
They don't accept exchanges. So make sure you want it if you buy it. The products were fine, but they were pricey. I'm just more annoyed that you can't exchange them if it's only be a few days and hasn't been used
