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March 2024 by Andrea Vizcarra
if i could leave no starts i would… lady that answered the phone around 1pm today (3/23) i think her name was medine. she was not in a good mood and should probably not be in customer service if she’s going to be rude to people on the phone. i’d recommend the moreno valley location. the employees and manager answering the phone @ the moval location were so much nicer. it’s a bummer they don’t have a customer service line but will be looking for corporate’s number :)
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March 2024 by Lou Sal
You pay top tier but don't get top tier results.They cared more about me renewing instead of fixing their facility.Their VP even stated he don't care about memberships and only cares about signing you up. "The new location will be better "Well do we get a credit for the bad location? Way to show loyalty to your long time customers
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March 2024 by Genessys Jauregui
They make annual payments even after canceling the membership, they increase monthly payments without warning, etc.
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February 2024 by Tiffany Villa
They sign up minors then make the parent come down to cancel. It’s crazy how they would get all bank information from a child and then rack up fees and insist that the parent come down and cancel policy in person and then tell me I have to come down on there time when the manager is in. Seems shady as heck. Let’s see if I even get her money back.
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January 2024 by Nathalie Flores
I want to work here!!!!
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December 2023 by Sean Iam
Cool that they have two boxing heavy bags in their own room!
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December 2023 by Asmr_sinaloa1990
A year for Black Friday it is 299 dollars I can take someone whenever I want to go I can go up to 5 times a day it does not matter with different people and it includes an instructor other exercise teachers to participate individually it also includes a massage bed and all personal exercise areas. Welcome, it is a clean and welcoming place for warriors. Blessings to all ❤️?
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November 2023 by Alex U.
If I could leave 0 stars I would. I was a member of the Hole ave Gym and since it closed this has been my "home" gym. I've never even visited this gym I asked to cancel my membership via email, followed up with the manager and District manager and no one has helped me. They fraudulently opened an acct in my name and have been charging me for who knows how long. STAY AWAY FROM THESE THIEVES. The customer service number is useless.
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November 2023 by Lisa P.
Came in to cancel my membership employee say come back at 10:30 am or email, so I emailed at October 22 with all my information to cancel call in about few days later to make sure it's cancel and receive " is either the manager want to check or not check the email " and got charged today. Like ????
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October 2023 by monica r.
I asked for a trial pass because I am disabled and wanted to see if I exercising would help my condition. They said I had 30 to try it and I wouldn't be charged if I canceled within the 30 days. I called to cancel and was told I had to cancel in person and I had to have canceled 10 days before the 30 days. I ended up being charged and even after speaking to the manager they would not refund the 30.00 charge.
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October 2023 by Phlebotomy Hire
This gym has a mosquito plague! i have brought this to management's attention and they still haven't done anything about it! They are extremely dangerous and even the CDC has warned about them. Do not put your life at risk!!
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September 2023 by Jay McGuire
It is actually a clean gym! There’s only one machine not working but I’m sure there’s a work order in. I enjoy the atmosphere. Thanks crunch!!!
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September 2023 by Jordan S.
Clean, good equipment and space to use. Erica signed me up and was so helpful and friendly!
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September 2023 by Jessica Moreno
This location has good options for equipment.Treadmills seem to break down often though.The staff in the afternoon are great, they do a great job at bringing positive gym culture to this location by remembering my name and greeting me when I come in.The crew does their best to keep the facility clean. Unfortunately some of the members don't pick up after themselves and during peak hours you may find water bottles, sanitizer wipes or weights left on the machines or the gym floor.Otherwise I enjoy this location and it's close to home.
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August 2023 by Kat Man
This location is older and it shows, hopefully the new location will much better.
