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January 2024 by Karamjeet Arneja
Very professionally handled - right from the the first interaction (thanks Malini) to the very last. Justin was awesome all through the repair process keeping us updated. Our van looks brand new again. ?
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December 2023 by augustina jones
My review goes mostly to the manager of Buchanan st. Riverside Caliber Collision. That particular manager is awesome, a special kind of human that I have never seen his type. He is humble, calm, dedicated and indeed professional. All my cars must be serviced by this branch through this manager. Keep it up??
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December 2023 by jesus avalos
I got my car hit and didn't know what to do. Luckily for me, I went down to caliber collisions to fix my car. These guys work professional and great Ruben and Justin. Helped get my car back to me really fast and it looked amazing like new. I highly recommend this place to anybody that has any car damages. You will not be disappointed, thanks again.
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December 2023 by Jesus A.
I got my car hit and didn't know what to do. Luckily for me, I went down to caliber collisions to fix my car. These guys work professional and great Ruben and Justin. Helped get my car back to me really fast and it looked amazing like new. I highly recommend this place to anybody that has any car damages. You will not be disappointed, thanks again.
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November 2023 by PAT DC
Eric was great!! He’s friendly and very professional. He kept me updated throughout the whole process. My car was ready sooner than expected. Thank you Eric and Staff!
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November 2023 by Anthony M.
Brought my car in for repairs through State Farm. My son had a fender bender. I called them 3 times. No calls back. I get email from State Farm stating they have approved my estimate. So I was assuming Caliber would do the repairs. Talked to Jesse twice. Last call he said another guy Justin was handling my car. Never a call back from anyone. A few days later, State Farm calls me and says Caliber refuses to repair the car. I'm dumb founded at this point. No returning calls to a customer from a business is truly a disservice. Suffice it to say I took the advice of State Farm and had the car towed to another shop. This is the second time I have dealt with Caliber Collision. The other one was in Norco. I believe in second chances. NEVER again would I go or recommend Caliber Collision!!
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November 2023 by Matthew Z
Melanie and Jesse were amazing!!! From the time of bringing in my car, through the process of it all, to being updated regularly, to getting my car early. Melanie and Jesse are pros at taking care of customers, and getting the job done!!! Absolutely satisfied!
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November 2023 by Janeth Hernandez
My advisor Justin was great. I had a great experience, the communication of the process was excellent. I would definitely recommend this place.
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November 2023 by Ronald Morin
Everyone was helpful and kind. The gentleman that walked me to my car explained everything to me thoroughly and that was very helpful and informative.Service: Exhaust
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October 2023 by Mercedes Falcon
The staff is extremely friendly, and Eric paid such great attention to detail with the repairs and repainting of our car, it looks amazing! This shop is 10/10!
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August 2023 by Mike Guerrero
I have used this particular shop for 3 repairs. They have always done excellent work. Polite & professional.
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August 2023 by Samantha Fausto
Jessie provided great service and I am very happy with how my car turned out.Service: Body & Trim
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July 2023 by Sindy Gutierrez
No one likes being hit with unexpected car repairs, the time, the cost, and just the inconvenience of needing to get it all fixed ... let me tell you this place ... makes it EASY! Thank you to the wonder staff for not only the amazing re-pair work on my vehicle but just the level of customer service and car displayed to me and my parents. Very professional staff. It was easy to schedule my appointment for inspections and repairs. While my car was there I got text updates on the process (LOVED THIS) and if I had any questions, I knew I can easily call their office for answers. The results: 100/10, not only does it look like there was never any damage, the color match was spot on! My car was returned better than I left it and that's when you know the service was amazing. I've been driving my car around for a few weeks now and I can now safety say they earned 5 stars in my book.
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July 2023 by Dave B
Great service. Very pleased with the entire process. Our representative Eric was fantastic from start to finish.Services: Painting
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July 2023 by Zuly H.
Ruben the manager is really nice . I had to deal with a difficult situation and he helped me through it